Sheraton Grand Hotel & Spa, Edinburgh

  • 1 Festival Square
  • Edinburgh,
  • Scotland
  • EH3 9SR
  • United Kingdom
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Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve and check-in to a room.

Rated 4.6 out of 5 by 365 reviewers.
Rated 5 out of 5 by Met expectations Quite often when we are away hotels do not meet the expectations they have described on their web site. However we felt staying at the SHeraton was value for money as everything was well presented and organised with decor being kept in good order. June 29, 2014
Rated 5 out of 5 by Relaxing Overnight Stay We thorougly enjoyed our stay at the Sheraton. From check in to check out we were treated extremely well. The staff were extremely attentive and accommodating. The only disappointment was we were not offered at check-in the option to have access to the Club area and spa offer. This may have been because we had breakfast included in our deal. We still would have added it to our stay though if offered it. We did also hear music being played in the early hours of the morning which did disturb my husband sleep. These are only tiny issues, otherwise, everything was wonderful and we made use of the pool. We ate at the hotel which had excellent service and breakfast was wonderful. March 31, 2014
Rated 5 out of 5 by Full marks again Some 7 months have passed since my last stay at the Sheraton Grand. Once again, the hotel team were all helpful and supportive, particularly in the extensive fitness and spa area. There appeared a lot of trainee personnel in the front of house positions on this visit but it did not pose any problems. This is certainly one of the better properties within the Sheraton portfolio. Despite the rather dreary exterior, once inside one is always pleasantly surprised by the stylish design - with a tasteful Scottish theme. SPG recognition was impressive, including a Castle Suite upgrade for one couple within the party. Tip: Try the food at the One Square restaurant, it remains excellent - particularly i) the haggis with an egg ii) the fish and chips iii) the sticky toffee pudding June 1, 2014
Rated 3 out of 5 by Not bad - but a few tweaks needed Nice rooms and check-in staff were very helpful. Breakfast was OK (although not exceptional for a hotel at this level), and there was no ironing board in the room - and when I requested one (inevitably a few minutes before I had planned to leave the hotel to get to work) it took a very long time coming, and I had to chase on the phone twice. I would expect more from an establishment trying to be top end. June 16, 2014
Rated 4 out of 5 by Great location Loved the location. The spa was limiting. One could only use pool with no cost had to pay for jacuzzi. Terrible room and as Gold member expected better. We complained and we were moved on our last night. June 24, 2014
Rated 5 out of 5 by Lovely Hotel You need to look at taking Maestro card payments being in Europe most people do not use credit cards!!. We really enjoyed staying at this hotel it was a special treat for our 25th Wedding Anniversary. The bar has excellent staff, great cocktails. June 23, 2014
Rated 5 out of 5 by Ticks all the boxes I have travelled the world enough to know when a hotel gets it right and the Sheraton Grand ticks all the boxes. I would return here and recommend this hotel to any traveller in a heart beat! Staff are first class, the welcome great, the rooms extremely comfortable , and take my tip and ensure you have a castle view room which is out of this world. The club lounge is also first class and the staff obliging to a point they belong in Michellin star restaurants. Starwood should bottle the recipe and have all their properties work to the benchmark of this great hotel and even better team running it. March 31, 2014
Rated 4 out of 5 by Two nights stay on business trip Room was stunning, one of the best I've stayed in. Clean, functional, extremely comfortable and beautifully set out and decorated. Service in the bar and at the front desk is excellent but lacking in the restaurant. It's perfectly fine at breakfast but both times at dinner I had to wait for 5 minutes before being seated (no queue). Food at breakfast is faultless - excellent choice and quality. Food at dinner was generally very good but not perfect - ordered a medium steak and it came well done, just not something you'd expect from a 5 star hotel. Bar has a fantastic choice of spirits and wines and excellent bar staff - Mert couldn't do enough to make the experience perfect. June 21, 2013
Rated 5 out of 5 by Worth every penny Have just returned for our weekend at The Sheraton Gand Hotel and Spa. We thouroghly enjoyed are stay. We felt very well looked after. A very nice enviroment June 24, 2014
Rated 5 out of 5 by Wonderful hotel in Edinburgh The hotel was superb. Excellent, friendly staff and first-class accommodations. The Spa was great. Only negative--the restaurant food was disappointing for the cost, even with 15% discount. June 22, 2014
Rated 5 out of 5 by Phenomenal service I have stayed in countless Starwood properties, and by far, the service here has been the best that I have ever gotten. Special kudos to Jamie at the front desk and Bryan and Wayne at the concierge desk. They all went "above and beyond" to make our stay a great one. June 17, 2014
Rated 5 out of 5 by Amazing weekend away - faultless staff I came to the Sheraton for a weekend with my partner in December. Sadly there was a weather warning that weekend so activities outside were limited, but that didn't matter at all because the hotel has so much to offer! From the moment we arrived the staff went above and beyond to help us and make our stay special. I have previously stayed at the Sheraton pre the renovation and I must say I was so impressed. We stayed in a club room facing the castle and the view was beautiful. The club lounge was spacious with plenty of seating, attentive staff and a relaxing atmosphere. The spa is by far the best in the UK that I have been too, I cannot wait for my next visit! For ultimate relaxation and luxury - this is the perfect place to be! Thank you! May 10, 2014
Rated 3 out of 5 by Less than positive stay Due to a 700+ person convention taking place during our stay we did not get to utilize the following : dinning facilities, bar area, and lobby during late afternoon wine events. The crowds from the convention were overwhelming. We felt like an outsider. We did not find the hotel comfortable. Our room amenities were fine. We spent as much time as possible away from the hotel. When we needed assistance from front desk it was available. One of your recommended tour companies, Timber Bush, was less than satisfactory. In fact we received a reimbursement of 50% due to the underwhelming tour we were on. Overall out experience was not a positive one. As tourists we did not find the hotel a place to retreat to to relax. April 13, 2014
Rated 5 out of 5 by Brilliant as always We stay on special occasions, perhaps once a year. This year more special than most as we got married on the same day as we stayed. Rooms have been refurbished and are amazing and modern, lovely touch from staff whol left chocolates and prose co for me and my wife. Breakfast superb but found dinner a little disappointing . All in all, can't wait to return. June 11, 2014
Rated 5 out of 5 by Lovely Hotel Thank you, thank you to the lovely staff at the Sheraton Edinburgh. We were greeted warmly and issued an upgraded beautiful modern room, even though it was too early to be checking in. The hotel is beautiful with magnificent views of Edinburgh Castle. Our room also overlooked the castle through a large picture window. The room was tastefully decorated with elegant tartan wallpaper and had lovely finishing touches like English tea and shortbread. The lights have settings from "on"to "low"to "mood". We ate breakfast at the hotel and were impressed with the beautiful buffet and full English breakfast June 28, 2013
Rated 5 out of 5 by Great location and fantastic Club Room, Gym and Spa The hotel has been remodeled recently, and the rooms, beds and amenities are fantastic. Ate lunch at the restaurant, and lots of local residents were also there which affirms how good it is. Was amazed at the selection of food and beverage in the Club Floor Room,plus the staff bends over backward to assist you. No charge for booze. Even scotch! Hotel is walking distance to The Castle, National Museum and Gallery, plus shopping on Princess Street. Had thought we'd eat dinner and lunch at restaurants we'd read about, but loved the local pubs, and Ignite, an Indian Restaurant, and Atelier around the corner. Concierges know their local info, and make things easy. Had two different rooms, because of traveling away to Turnberry, and returning, and were surprised room amenities were different. Definitely choose this property. Can also take new tram from airport, and walk there after getting off. Oh yes, the doorman is dressed in a kilt, which is fun. June 9, 2014
Rated 3 out of 5 by Poor in room lighting and maintenance Lighting in the room kept flickering. Called the front desk to be told "it should stop after a while". It didn't. Maintenance man came to the room - his only solution offered was to disconnect the main room lights. Not good service June 13, 2014
Rated 2 out of 5 by Question mark on cleaning and washing Stayed two nights on business. Found, by accident, a newspaper cutting under a chair. Not knowing how long it had been there, it was still obvious that the furniture wasn't moved when the room was cleaned. There was also a brownish smear on the side of the sink just outside the toilet. It remained there even after I mentioned it at the reception and two cleaners had been sent to work the room. Moreover, I found a strange object wrapped round the spoon when I was about to have my tea at breakfast. Asked a waitress to replace it, but her reaction was surprisingly hostile. When she brought another cut, there was something at the bottom of it, so I had to send it away yet again. I don't have the habit of checking how clean my cup is, but I shall certainly do it next time I am at the hotel. May 17, 2014
Rated 3 out of 5 by Problems with the spa I booked a stay at the Sheraton because I normally love visits to their spa, particularly the thermal suite. On this visit though a couple of the thermal rooms weren't working. When I enquired about it when I was leaving the spa (as there are no staff upstairs), I was told they weren't aware of any faults but would look into it. I was surprised they had no system in place to check things over a morning and had to wait on customer complaints. Wouldn't be so bad but I had a day visit to spa last year and same problem. Not the best when the spa was the reason for choosing that hotel. February 21, 2013
Rated 5 out of 5 by Sophisticated, chic hotel We enjoyed our stay at Grand Sheraton Edinburgh. We were recognized as Platinum members and upgraded to a lovely suite for entire stay. Relaxing, quiet, and so wonderful. Location is near New Town cafes and shops. June 11, 2014
Rated 5 out of 5 by Luxurious room and great staff We stayed at the Grand Sheraton for a long weekend to celebrate out honeymoon/run the Edinburgh marathon. The room was beautiful and so comfortable. The staff were all fantastic, quickly sorting out an issue with our third party booking service who neglected to boom our breakfasts. The special touches for marathon runners (e.g. early breakfast, free smoothies) made us feel very welcome. Thank you! May 27, 2014
Rated 5 out of 5 by Excellent Staff and Beautiful Hotel The staff at this hotel was fantastic. Very friendly and responsive, and particularly in the bar and restaurant, eager to engage with guests. The staff all seemed pleased to be there, and why not? Such a beautiful location. June 7, 2014
Rated 5 out of 5 by Holy crap is this a nice hotel! Exceeded my expectations. Nicest Starwood property I have stayed in, and I've stayed in about 10 in the U.S. Apparently, it's undergone a renovation and it shows! I loved the oversize tub, the ability to choose the bathroom uplight color, seeing my name scroll on the TV, and the ability to change the lighting mood from the bedside as well as from the door. Oh, and the two entrances to the bathroom - nice! Only problems were waiting at the front desk with no staff in sight. But when the employee got there, he was very nice. I would stay here again in a heartbeat. Note that this is a bit of a walk to Old Town (if that's where you're going) but not too bad. There are certainty other hotels closer, but probably not as nice. June 12, 2013
Rated 5 out of 5 by Staff can not do enough for you If you are in the need of a very stress free restful time, then this hotel is the one for you. Whilst it is expensive for a two night stay in a Club Room, the service is second to none. June 3, 2014
Rated 5 out of 5 by Simply wonderful It's been a while since I stayed and my memory from before was always a pleasant one. Arriving late was not a problem and I was impressed by the changes to the hotel. Check in was great and we had a Castle View club room which was lovely. On the following day we had breakfast in the club lounge which again was lovely. Then we hit the spa. Getting a late check out for 4 was handy. The spa was simply wonderful and very relaxing. We will certainly be back. May 6, 2014
Rated 5 out of 5 by This is a top-notch hotel The hotel surpassed our expectations. The lobby was comfortable and beautifully designed as were the guest rooms. I especially liked that my fiancé and I could both work at the same time in the room when the need arose. The view facing the castle was exceptional. The only negative to the room the complicated light system. We wished there were a way to only have the toilet room lit at night. The restaurant's food was quite good, although the service was a bit slow and spotty. I wish the staff would have made clear that there were several options for breakfast, including a continental buffet. Aside from this, I thought it was a great hotel, and I would definitely come back and recommend it to friends. The front desk staff were excellent. October 22, 2013
Rated 5 out of 5 by Great Hotel for EICC We ran a major event over 3 days at the nearby EICC and the Sheraton worked perfectly in every respect. All the staff and facilities are excellent. The executive team for the event stayed in Club rooms which made all the difference during very long working days. It is very good for exploring Edinburgh too. The pool, gym and Spa are great too - a little quirky but top notch. May 17, 2014
Rated 4 out of 5 by A good choice We had a choice of two hotels for a conference ,I chose the Sheraton as I am SPG . The experience here was as good as I have had anywhere in the world. The staff were efficient and friendly and the room was great ( but a castle view would have been nice). I hope to return for a visit with my wife to see Edinburgh son. May 23, 2014
Rated 5 out of 5 by Fantastic hotel Staff and facilities are fantastic, really enjoyed the hotel and the city. June 2, 2014
Rated 4 out of 5 by A delightful experience The Sheraton Grand Hotel and Spa in Edinburgh is close to nearly everything. The hotel is clean and very modern. It has excellent amenities such as the Gym, pool, spa, restaurant, bar, business center and meeting rooms. My only issue with my entire stay, is the cost of the daily buffet breakfast. At $20 (that is with my SPG discount), it is as expensive as most high class restaurants in town and the food, definitely is not the same quality. You can get better food, cheaper, anywhere in town. The only reason to eat at the hotel is convenience. May 8, 2013
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