Rated 4 out of 5 by JenneBenni Nice Stay near Edinburgh Castle
The greatest plus of this hotel is its prime location.
October 21, 2014
Rated 5 out of 5 by wkiro Fabulous Family Accomodation
I had two rooms booked here in late August, during Fringe and Tattoo. The location couldn't have been better, yet it was still quiet enough to be relaxing.
Rooms were perfect, as were the club amenities (breakfast, cocktails and snacks).
The staff/management were also very friendly and accommodating.
Would highly recommend (and have).
October 18, 2014
Rated 5 out of 5 by ShaneS1971 Far Exceeded our Expectations!
I can't say enough about how happy we were with our stay at The Sheraton Grand in Edinburgh. We stayed on the Club Level (7th floor). I was nice to have access to the lounge where there was always ample supplies of appetizers and drinks. And, it was never crowded with people. The concierge was always very helpful and had our best interest in mind. The spa is hands down one of the best you will find anywhere. And the restaurant was also top notch. We will certainly stay here again when we return.
October 2, 2014
Rated 5 out of 5 by ErickM Great Option
Perfect location and walking distance from Green Market at Royal Mile. We walked there every night. The room was great. Gym was excellent as well. Would definitely stay here again if in the area. Wonderful experience overall.
September 21, 2014
Rated 5 out of 5 by Fifegal Loved our stay
This is a delightful hotel with a very good restaurant. We have been to a number of hotels in Edinburgh over the years and this is the definitely the nicest. The staff are lovely and so helpful. It is very convenient for most of the important sights and an easy walk to shopping on Princes St.
October 1, 2014
Rated 5 out of 5 by JenniferJuniper Mum and Daughter birthday weekend
My daughter and I arranged to stay at the Sheraton Grand, Edinburgh to celebrate my recent 65th birthday.
I had never visited the city although my daughter had both stayed at the hotel before and visited the city on several occasions, although she had never used the spa facilities before.
We were both delighted with the warm welcome, attentiveness of staff, excellent decor of the room and hotel generally and the special 'treats' we were given for my birthday.
The concierge, (Lucacz) surprised us by arranging for two glasses of champagne to appear at the restaurant we had booked for the Saturday evening,(on his recommendation) as a complimentary gift for my birthday.
The restaurant he recommended, was truly superb, (Mark Greenaway).
To completely spoil me, when we arrived back at our room after the meal, there was a box of chocolates and a greetings card awaiting me!!
Thank you so much Sheraton Grand. I am full of great memories and praise for your staff and hotel and will certainly be visiting you again, I hope, in the not too distant future!
You gave me a 65th birthday to remember!!
October 14, 2014
Rated 5 out of 5 by Lynsey40 One of the best Hotels in Scotland
Wonderful stay here. Service, facilities and ambiance could not be faulted. Very enjoyable stay. I could have stayed in the Hotel for my whole stay and thoroughly enjoyed myself . The views of the Castle were magnificent and the spa was wonderful. So relaxing. Would definitely stay here again . Excellent.
October 13, 2014
Rated 1 out of 5 by Superaldo Afternoon Tea
Unacceptable customer service. Staff were very non plus with their attitude. Had to ask for scones, tea was not replenished only topped up with hot water. Asked for alternative rolls/sandwiches this was not carried out as described who questioned staff were not interested in customers requirements. I knocked over my glass of champagne just after receiving it asked for replacement not possible would need to pay for another glass. Not the usual excellent customer service I have come to expect of spg/Sheraton.
September 28, 2014