Rated 5 out of 5 by JPSP Great hotel and staff
Only spending four days was not enough. The staff catered to our every needs.
From when we first arrived to our moment we departed.
Thank you again for such a great stay in Xi'an.
John and Sophie
25 dicembre 2013
Rated 5 out of 5 by Jackson13 Sanctuary!
This Sheraton in the middle of China was a surprise gem for my wife and I while visiting Xian during a tour of China. Our room was luxurious and quite large. The staff members were very nice and many spoke English. This hotel provided a great Sanctuary to enjoy in the middle of a very busy tour.
The highlight though was the Club Lounge. You are greeted by a lovely hostess and this is the best Lounge that I can remember visiting. The evening food and beverage offerings were excellent and the breakfast was so good that we passed on the fantastic buffet offered downstairs.
2 settembre 2013
Rated 5 out of 5 by Elgier Sheraton Xian has great staff!
Upon check-out, the attending staff didn't stop at "I don't know" as an answer to my query but find ways to address my need and carrying it out with a warm smile!
2 aprile 2013
Rated 5 out of 5 by Vince79 The hotel service is excellent
Especially for the reception desk staff
13 dicembre 2012
Rated 5 out of 5 by Blumhoff Nice trip, Nice hotel
In my opinion,Sheraton Xi'an is better hotel than other
Service always best
hah I think the trip is so nice and the hotel is so nice and the servie is so nice
9 dicembre 2012
Rated 5 out of 5 by MrJan Best 5-star choice in Xian
I have lived in the hotel for almost 5 years and I'm still coming back monthly on business trips.
I know all 5-star hotels in Xian and have tried several over the years, this is however still the best choice, both for business and leisure stays. The staff makes the difference, giving you the feeling of truly being at home. Great service awareness, cultivated in over 20 years experience in hotel management.
As one of the 5-star hotels in Xian, management is trying hard to adjust facilities to the level of the large number of new hotels opening up in town: completely renovated floors, up-to-date executive lounge, well equipped gym and SPA facilities and opening up soon the large new pool. Lobby-bar offers filipino live-music Monday to Saturday and is a great place to meet other travellers, long stay guest or locals.
Direct surroundings of the hotel don't offer much entertainment, shopping or international dining. However, it is an ideal location as a gateway to airport (35 minutes), the old city's west gate (5 minutes) and the High Tech zone (10 minutes).
10 novembre 2012
Rated 5 out of 5 by Gary52 Excellent Hotel in Xi’An
Excellent Hotel in Xi’An, all the staff I dealt with where very pleasant and accommodating and very smartly dressed.
I was upgraded to an Executive Suite, and check-in was performed in my room. The room was very spacious and clean, layout was great, furniture all looked new, I was well pleased.
The Club Executive Lounge was impressive, food and drinks good variety, staff again very pleasant and smartly dressed.
Restaurant on ground floor excellent selection of food, bar area lay out was good with comfortable seats, entertainment very good.
The gym was great, clean with plenty of space around machines, it’s equipped with latest equipment, staff again very accommodating.
In general Great Hotel wouldn’t hesitate to stay again or recommend others. Thanks
22 ottobre 2012
Rated 4 out of 5 by AlexEllen service is good!
Sheraton Hotel in Xi'an was up to standard good breakfast and servie, breakfast very satisfactory.
17 dicembre 2012