Rated 4 out of 5 by 257
reviewers.
Rated 2 out of 5 by TracyA Invasion of privacy
I have stayed over 70 nights in a Sheraton this year and I am extremely upset by the invasion of privacy in this hotel. I had my do not disturb light on and someone still walked into my room. I communicated with guest relations how appalled I was and I was told it was for my safety?! I had just gotten out of the shower and yelled for them to get out. I tried to lock the door afterwards- the lock didn't work. Couldn't believe it- nothing was offered, I was crying when speaking to them as I am a woman traveling alone, I am completely disappointed.
June 15, 2013
Rated 5 out of 5 by 3Siblings Wonderful experience
My family and I had a wonderful 3-day experience at Sheraton Hong Kong. Right from the start, we were welcomed and given attention. The staff from the Tower reception, Club lounge, and Oyster Bar showed genuine care and professionalism. The location of the hotel was excellent - it was close to major public transportation and tourist attractions.
June 6, 2013
Rated 5 out of 5 by tourcox Very nice hotel, excellent location and Views.
This hotel is very nice, great location in Kowloon, with spectacular views across Hong Kong harbour.
The executive lounge is good, with good food, strong cocktails and very attentive staff, the view of the harbour and the nightly light show across the harbour from the lounge is wonderful.
Rooms are very clean and well appointed, the only down side...is...the size of the rooms...the regular rooms are quite small and small bathrooms, last year we stayed in a suite wich was obviuosly much larger, nevertheless we were somewhat surprised at how small the regular was. To be honest I had hoped for a room upgrade, considering we were returning SPG guests, but I guess one cannot have everything !
on checking in our initial room had a terrible view, looking at A/C vents, we complained and was given a room with a harbour view, so that was nice.
overall a great hotel and a most enjoyable stay.
June 16, 2013
Rated 3 out of 5 by SPGPLATDISS Disappointed
We reserved two rooms, requested adjoining rooms since we are 5 traveling with kids...SPG benefits were not extended to my family...It a great location, food is good however when I travel with my family it's important they get threaded better than I do since they sacrifice when I travel. Also kids are not allowed in the fitness center...my son is doing a workout program for summer fitness.
June 15, 2013
Rated 5 out of 5 by PeterF A great hotel with great people and great service
We have just spent an amazing week at the Sheraton, Hong Kong and our stay there certainly made for a great holiday. Nothing was too much trouble and everybody was so kind and helpful. We could not have asked for better and would certainly have no hesitation to recommend it to others whether for business or pleasure.
June 5, 2013
Rated 5 out of 5 by santri1969 Excellent HongKong location, with great SPG Platinum recognition
Great HK location, awesome platinum upgrades, great staff and a good property.
June 16, 2013
Rated 5 out of 5 by Larry56 Great Location!
Very well located in Kowloon. Friendly and helpful staff, arranged airport shuttle. Fabulous lounge with amazing views. Excellent fitness center and pool area with beautiful spas. Very good breakfast.
June 3, 2013
Rated 5 out of 5 by Jeff Month of May 2013
Welcome and accommodations continue to be very pleasant in the Towers.
Food and hours in the Oyster Wine Bar & Lounge remain a bit disappointing.
June 3, 2013