Sheraton Hong Kong Hotel & Towers

  • 20 Nathan Road,
  • Kowloon
  • Hong Kong,
  • Hong Kong
  • Map

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.1 out of 5 by 866 reviewers.
Rated 5 out of 5 by As usual..Excellent Platinum Recognition Upgraded to executive suite within 24 hours of making my reservation over a week ago, NOT using SNA's but just as a regular platinum upgrade benefit. Have to come back to HKG unexpectedly next weekend and had to make a reservation while in the lobby while checking in today. Within minutes of making my reservation for next weekend, my booking has been pre-upgraded from main house deluxe to Executive Suite. This is the only property across the Starwood network where I have been always upgraded to their suites ever since I became Plat over half a decade ago and have been staying here since then on a regular basis. In fact I have a specific suite that I prefer to stay. Very pleased with how they treat their most loyal guests. No guessing game of whether I will be upgraded or not upon check-in as they always pro-actively pre-upgrade me to their suites at least 1 week prior to arrival. Fantastic! May 18, 2014
Rated 5 out of 5 by Feedback Always enjoy the experience at the Sheraton HK May 17, 2014
Rated 5 out of 5 by This hotel has great features Perfect and pleasant stay in an exciting city, in particular the Tower rooms have a great view and are very comfort. May 16, 2014
Rated 4 out of 5 by Location and service is very good The location is perfect, particularly if you have a harbour view room. Staff is very responsive and friendly. One downside - but a serious one - is closet space in the room (king size bed). Not nearly enough even for one person staying for 4-5 days. May 15, 2014
Rated 5 out of 5 by The Sheraton hotel I love this hotel / great location / great customer experience / will be my Hong Kong choice for next trips May 14, 2014
Rated 4 out of 5 by Great location, great stay The Sheraton is centrally located and minutes to the hustle and bustle HK offers. The hotel is clean and modern and has all the amenities a busy traveller needs or wants. May 13, 2014
Rated 5 out of 5 by The REAL HK For a while, I have opted to stay at another SPG hotel, for a different view and feel, tucked away in the south if the island, away from the hustle and bustle. But the Sheraton is ultimately the REAL Hong Kong, the very heart of Hong Kong, in the thick of the action, surrounded by all the sights and sounds that define Hong Kong! The hotel itself is an old guard. It is very well-maintained and service standards are high. Rooms are spacious and light-flow is excellent! The housekeeping crew is thorough and polite. The staff of the breakfast cafe is excellent, particularly Eva, though everyone is efficient and polite. I like the gym - the equipment is fairly updated and it offers nice view of Nathan Road and the harbour. For me, the Platinum recognition is excellent. This time, they offered me a suite upgrade but I had to wait 90min for my room; having come in on a very early morning flight, I opted for a harbour-view room immediately instead. But please keep up the recognition, I really appreciate it! May 13, 2014
Rated 5 out of 5 by Great! The Sheraton Hotel is really the best when staying in Hong Kong. The staff, the quality of beds and the locations are just unbeatable. We always stay there whenever we are in Hong Kong May 12, 2014
Rated 5 out of 5 by Perfect location for busy stay The Sheraton is located in the busy area of Hongkong and you can easily access botas, underground and have elaking distansens to all attractions. Nice and helpful staff, always striving to be as flexible as you wish. Great breakfast buffé for all tastes. May 12, 2014
Rated 5 out of 5 by Great Service The Towers reception team was just fantastic ..the best. May 11, 2014
Rated 5 out of 5 by tower rooms best !! very clean rooms in the tower. great bedding. breakfast for tower guest was very very good. May 10, 2014
Rated 4 out of 5 by facilities wonder why there is no section for check in for preferred card holders. Also no fruit platter given in room compared to other hotel chains. May 10, 2014
Rated 5 out of 5 by The View Thanks to the Staff and the the Upgrade to the Harbour View Room. May 9, 2014
Rated 3 out of 5 by Average hotel -- nothing special I thought the facility was a good, basic hotel. Nothing special, nothing bad-- just average. My only disappointment was the gym-- it was pretty dirty and is in need of a major cleaning. May 4, 2014
Rated 5 out of 5 by This hotel is one of the best in Hongkong The hotel has very accommodating staff. Location is very convenient and close to tourist attractions and train station. May 4, 2014
Rated 5 out of 5 by Fantastic position Shopping,Public transport, waterfront views From the time the taxi I caught from Kowloon train station to front door at Sheraton Hotel I felt like home. Efficient friendly service Focused on trying to assist With so many different cultures to cater for this hotel does it extremely well A credit to management as things flow smoothly If you don't enjoy the experience of staying at this wonderful hotel it may be you at fault May 1, 2014
Rated 5 out of 5 by Great location this hotel really makes you feel the pulse of HongKong. It is right in the action and still offers a great calming harbor view. April 30, 2014
Rated 4 out of 5 by Comfort hotel Nice location, suitable for shopping, food and business meeting and safe area April 28, 2014
Rated 5 out of 5 by Staff and Location From the time of check in to check out the hotel staff were amazing. With a welcoming friendly , helpful attitude. Great location close walking distance to the Star Ferry, Trains and Buses. April 28, 2014
Rated 4 out of 5 by My HKG Home I'm never disappointed with the towers. The team is seasoned, knows their clients and their needs. Always a welcome sight to see the view after a long trip in China. April 28, 2014
Rated 5 out of 5 by Hotel has convenient location friendly staff and service, excellent japanese restaurant, slow wlan internet, April 27, 2014
Rated 5 out of 5 by Very good hotel with pleasant staff and storng service The Sheraton Kowloon does a nice job in all aspects of the hotel stay. Good service and a friendly staff lead the way. April 23, 2014
Rated 4 out of 5 by good location, poor check in staff The location is very close to metro, ferry and bus lines that will take you anywhere. Nathan street is too loud and crowded, but can be avoided. The staff at check in was horrible - it took me over 30 minutes to check in because I was using a combination of free night awards and paying for other nights. I almost walked out I was so frustrated! April 22, 2014
Rated 5 out of 5 by Awesome Wow, from the moment we arrived to check out we were spoilt by the friendly staff. The club lounge drinks and food were fantastic. We will be back :) April 18, 2014
Rated 4 out of 5 by Central location great staff We were upgraded to an executive suite which was great! The room has a lounge suite and the bath and shower is separate . I would not pay double the price for this room as it is not as special as other spg hotels. The platinum lounge is not welcoming I don't enjoy it. It is just a converted bedroom. The staff are excellent and the breakfast is great! April 17, 2014
Rated 4 out of 5 by Second and very good experience My second experience with Sheraton Hong Kong, and again very good. The staff is competent and friendly, and the facilities are good. The hotel is very well placed. Given the oportunity, I will come back April 14, 2014
Rated 1 out of 5 by Unsatisfactory service for Platinum members As a long time SPG Platinum member, I had very unpleasant experience with hotel guest service. I have stayed at Sheraton HK many time previously and all the restrooms had separate standing showers. This time Sheraton gave me a room that is very expensive and it is without a standing shower. I then asked to change to a room with one but instead experienced poor customer service from the staff. As a Platinum member I expected to much better service and response from SPG hotel and is extremely disappointed. April 11, 2014
Rated 5 out of 5 by Luxury in Kowloon Staying at the Sheraton Tower, Kowloon is always an uplifting experience. Not only is the hotel excellent with excellent staff and comfortable surroundings, the location could not be better. April 11, 2014
Rated 5 out of 5 by Great Stay My second time staying here this year. This will be my hotel of choice in this area from now on. April 10, 2014
Rated 5 out of 5 by Great Staff The staff were outstanding. I will definitely come back even though I have to travel by ferry to the office. April 10, 2014
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