Rated 2 out of 5 by DKGuest Not a real sheraton
This is hotel has been recently remodeled, so even when all is new and clean, it looks and feels more like a four points sheraton at most. Definitely not worth the price, rooms are small, cheaply finished and barely have furniture. No double pane windows so street noise is a problem at night. I was not offered an enhanced room at check in even with my SPG gold status and even after talking to the manager and asking for a room change, I got nothing. Very unhappy with what I payed, definitely not worth it. There are many other 3-4 star hotels around with better rooms and better service. This should not be more than SPG category 3...cannot understand how the got a 5.
July 14, 2014
Rated 3 out of 5 by AlexDG Rooms very small. No Platinum recognition
Thought I'd give the hotel a go after avoiding it for while. New rooms are well furnished but extremely small especially for the price. I'm SPG Platinum which normally gets a room upgrade but this was not evident in this hotel. I can't imagine they have a smaller room or a worse view than the one I got.
July 11, 2014
Rated 4 out of 5 by Besser30 This hotel has a good location
Good location & Fitness options
July 22, 2014
Rated 5 out of 5 by Johann1 Very good
Very nice facilities and professional personnel
July 21, 2014
Rated 5 out of 5 by Deel Hong Kong stay 2014
We had an amazing stay at the Hong Kong Sheraton. The staff was helpful and friendly. The room was beautiful and comfortable. The concierge was amazing. They helped us with plans, metro stations, and more. We will be back!
July 8, 2014
Rated 5 out of 5 by AA83 Excellent Service
Was given a complimentary upgrade to a corner suite. Only shame was that it's just a 1 night stay!
Staff were responsive and attentive and even invited me to the lounge for afternoon tea after checkout. Unfortunately, I could not attend. Nevertheless, I would applaud the staff for being professional.
July 19, 2014
Rated 5 out of 5 by PTonsekar Excellent hotel
Visited the property after 4 years and was delighted that everything is as is was before . Big rooms , nice interiors , large king size bed etc
Staff at reception was very helpful . I stayed at the tower wing and the happy hour at the lounge is nice
July 19, 2014
Rated 4 out of 5 by hongkong1 This hotel is in an excellent location
It is nice to be so close to the water as well as museums, shopping and restaurants and the Sheraton is very well situated for that. I am a runner so looking for an open running area in Hong Kong can be challenging, but not from the Sheraton where the morning runners along the waterway are many, just like the Bund in Shanghai, very pleasant. But it is the staff of the Sheraton that make this my choice of hotel.
July 15, 2014