Rated 3 out of 5 by Wonderers Excellent Location - Hotel needs updates
The Sheraton Guilin is located at an excellent location in Guilin where it is convenient and relatively easy to explore the surrounding parks and shops. However, the Hotel needs upgrading to its exterior and more so its interior to be @ par with other SPG 4 - 5 star properties and other competiting hotel chains.
September 25, 2014
Rated 5 out of 5 by Jalarium I had such a great time I came back
I am just a normal guy who became an spg platinum member while filling in for someone on maternity leave. So I am not a high falootin traveller by any means. If this sounds like you then you'll love this place.
My room was great I was upgraded to a jr suite upon arrival. Complimentary breakfast buffet was fantastic.
This buffet was served in the 2nd floor restaurant because the club lounge was being upgraded and was under construction - that lounge looks impressive - I took the elevator up and had a look - you have a great view of the river.
On Thursdays they have a deal on their supper buffet - Half price for spg members - and booze is included in the price 109 rmb for you 218 rmb normally. I don't drink and found it a good deal. Western and Chinese fare available.
Location - couldn't be better.
Pool - big 9.5' deep - relaxing
Last but not least was the service - everyone is there to make your stay as pleasant and as memorable as possible.
I originally planned to stay 4 days in Yangshuo but left the hustle and bustle after two days and returned to the Sheraton to enjoy the rest and relaxation. On my return trip the jr suite wasn't available but the room was still lovely and we received a fruit basket.
I have read some criticism that come from seasoned travellers - but that's not me - I have stayed at various hotels in china and this was my best experience thus far - given I am typing this on a smart phone you gotta believe they're doing something right!
Two thumbs way up.
June 16, 2013
Rated 3 out of 5 by Nel777 Best Location in Town
Quite an old hotel; definitely time for refurbishment. Location wise, the best and ideal i.e. less than 5 mins walk to the night market and food galore around the hotel. Breakfast in the hotel not super impressive and plenty of room for improvement i.e. spread and choice.
August 31, 2014
Rated 4 out of 5 by Gianna4 very good experience
Overall, a very positive experience. Ms. Elvira Pouli was very attentive to all of our requests and made our stay very nice with her sweet smile and quick response to anything we asked.
September 1, 2014
Rated 5 out of 5 by Natie14 Excellent location and staff
Sheraton Guilin Hotel was an exellent choice of accommodation. It's location is unique as it combines proximity to town and a quiet place for relax. The staff was very kind and also always willing to help us. I would definitely recommend this Hotel to friends or collegues.
August 23, 2014
Rated 5 out of 5 by AASM Great hotel experience in Guilin Sheraton
Hotel location is excellent, in front of the river, at walking distance from many shops, cafes, pubs & restaurants. Hotel staff very serviceable & attentive. Clean rooms & temp control which to me is very important and not always available in many places in China. I forgot important items after checking out and hotel personnel safe guarded them for me to pick up at a later time. I was very satisfied with the overall experience.
June 12, 2013
Rated 4 out of 5 by WorldTraveler73 Friendly, clean, well-maintained older hotel
Hotel is clean and well-maintained, and the staff is friendly and eager to please. The overall feel is a bit old and dated, however - feels like something from the 1980's, although it is still probably one of the best hotels in town. The staff do their best with terrific service and constant cleaning and maintenance to keep things looking as new as possible. The location is unbeatable, in the city center and on the river.
September 8, 2013
Rated 5 out of 5 by Shanthi Great Stay!
Had a relaxing time with my parents! Thank you Sheraton!
August 3, 2014