Rated 5 out of 5 by Colonel Paradise
Had a wonderful stay. The facilities, food and people exceeded all expectations
May 28, 2013
Rated 3 out of 5 by peace Not 5 star
3.5-4 star hotel. Lovely grounds and very good staff. Non-smoking does not mean non-smoking, plenty of smoking around the rooms and smelled up our room all the time. If it is a smoke free resort, there should be no smoking anywhere, not outside rooms not on the grounds.
This ruined our time outside on our patio as we were surrounded it seemed by smokers! We booked a taxi to pick us up at the airport on arrival that never showed. And remember everything you buy at the resort has a 20% tax ON TOP of the price!. Internet is not worth paying for as it only works occassionally at dial up speed. go to the business centre.
We also had to ask to have our room serviced on the weekend--both days!
also, we were not informed of the 20% tax on the rooms when we booked so were shocked at the final price even in NZD!
May 27, 2013
Rated 5 out of 5 by keb121 Bula! Fantastic location.
From the moment of arrival to departure, we had a lovely time and were looked after by some wonderful staff.
May 24, 2013
Rated 4 out of 5 by Sean Geat location and pool, okay room
Pros: Only 10 minute drive from Denarau Harbor (where most day cruises depart from), great pool, friendly service, decent rooms and beach has hardly any traffic. Bus to town is available for less than $2 per person too. Cons: Room itself is average (no tub, no kitchen (just a mini fridge), food is expensive (but we found that is everywhere).
May 24, 2013
Rated 5 out of 5 by Tommy Fabulous
Clean rooms, gardens, facilities. Wonderful location
May 23, 2013
Rated 4 out of 5 by PWGA Great Location
Good location for what I needed to do. Food and acommodation great. Housekeeping need prompting to replace coffee & shampoo, which was unusual? Water Activities staff seemed very reluctant to help with equipment. Perhaps that is more frnchise problems than Sheraton?
May 14, 2013
Rated 4 out of 5 by nigel the hotel was great
good access and choice of restaurants and pools. good child care services
May 12, 2013
Rated 5 out of 5 by Shazza Great people
Brilliant place and people.
May 12, 2013
Rated 4 out of 5 by Ivana Family hotel
Ideal for family holiday,very comfortable,clean,friendly staff,everything was perfect... Thank you Fiji and Sheraton hotel for this amazing holiday!
May 12, 2013
Rated 4 out of 5 by Kitty59 Service
The service was the only issue we had with the hotel. The staff were friendly but too slow.
May 11, 2013
Rated 5 out of 5 by Ralphy1 True Relaxation
Great stay with all the comforts. Great escape
May 9, 2013
Rated 4 out of 5 by Cynmat Well maintained beautiful rooms.
Great staff, lovely rooms,pools and gardens. Information unclear and lacking on forms of transport and general cost for transport. This was also the case regarding tours and cruises available. 2nd time for us and this time the food was bland and way too much indian cuisine which was tasteless and a bit salty.
May 9, 2013
Rated 5 out of 5 by Anika30 Great location
Our 4 Night stay for our 30th Wedding Anniversary more than exceeded our expectation.
May 8, 2013
Rated 5 out of 5 by DebD met my 5 star needs
We stayed in room number 1117 for 4 nights i highly recommend it for the location, met all our needs, we would chose that side of the hotel again when we go back. The resort as a whole was amazing, plenty of pools or restaurants to visit to meet all needs. Local store walking distance from the resort. I loved our room it was beautifully set out with everything we needed we were 2 adults & one infant, although fire torches would have been fantastic outside our room in the evening as it was so dark, they were located part way on the water front of our resort & the next resort but not outside our room or those near us, it was total darkness. Day before departure our room was not cleaned and we waited most of the morning with a 1yr old needing a sleep and eventually had to call for it to be cleaned and then they did not give us water bottles or replace tea & sugar so on waking up at 5am to come home the next morning we could not have a hot beverage or bottled water which was a bit disappointing until we went to the lobby. but if all I have to say is light a few fire torches & drop some water & tea bags off then all is well really..
May 7, 2013
Rated 4 out of 5 by Lars Great place
The hotel was great, the staff very friendly and the food excellent. The only problem was that the Internet access was very poor. It worked sometimes, and then very slow, but most times not at all.
May 6, 2013
Rated 5 out of 5 by ebe13 Great setting
Excellent hotel, beautiful rooms and great views. In general the staff is very friendly and the hotel has an excellent variety of restaurants. My only complain was that the bathroom was not well cleaned when I arrived.
May 4, 2013
Rated 5 out of 5 by Macka overall hotel experience
My wife and i visit this hotel on a regular basis. People ask me why we continue to "go to Fiji". The answer is easy, the staff at the Sheraton are simply the best we have experienced. The Resort has great restaurants with Flying Fish & Ports of Call, very good. We will be returning in June, and look forward to meeting many of our friends at the Sheraton.
May 4, 2013
Rated 5 out of 5 by Shane61 Sheraton say no more
Excellent facility but the real assett is the staff. Arrived early morning (6.30am) knowing that check-in was not until 3pm but every effort was made by the check in staff to make rooms available (3 rooms were booked). One room was made available immediately with the balance by mid morning which was very much appreciated. Staff everywhere around the resort were very attentive and exceptionally pleasant (but not false) which is a credit to them and the training they receive. I have stayed at Sheratons many times but I cannot remember a more pleasant stay due to the staff. Thank you once again.
May 1, 2013
Rated 5 out of 5 by Dayno Excellent Stay
Had a very good stay and experience at the Sheraton. Everything met my expectations and the staff were wonderful. Room was excellent and well kept.
May 1, 2013
Rated 5 out of 5 by Luke67 Great honeymoon
The hotel and staff where absolutely brilliant, from the warm welcoming of the drum to the staff greetings. I can say that this hotel is kept in tip top condition the gardens are well groomed, path ways clean and spotless. The rooms are clean tidy and well looked after.
The staff at front desk are very professional and friendly and always willing to assist at any time. Jeke, Mere T, Manoa. These three staff members should be applauded for there great work ethics, they are a great asset to your company that have made my stay a very enjoyable one.The only downfall was the prise of the food.
April 30, 2013
Rated 5 out of 5 by Shez58 Hotel has everything
Rooms were nice and private with the best pillows. Food in all resturants was exceptional. Service fantastic and staff very helpful. Loved the total wxperience.
April 28, 2013
Rated 4 out of 5 by Deb40 Fantastic for kids
Never been more relaxed at a resort and the staff were friendly and incredibly helpful with everything.
April 28, 2013
Rated 5 out of 5 by Hurricane Friendly Atmosphere
The staff were splendid and made me feel welcome in every area of the hotel.
Reconstruction of the internet room was a temporary inconvenience.
April 22, 2013
Rated 5 out of 5 by Karen Best family holiday on Denarau
Sheraton Fiji is stunning, the pools are beautiful, the staff are caring and wonderful, the service is great. Kids wanted to go back because they loved kids club so much. The ocean front rooms are great, very clean. The food is delicious, Flying fish is one of our favourite restaurants in the world.
We will be back.
April 16, 2013
Rated 4 out of 5 by Bobb -
Helpful friendly staff.
Resturants overpriced. Food quality average.
April 14, 2013
Rated 5 out of 5 by Onny Best Hotel
Check in was quick and effecient- room was very clean, public area was well kept, nice and clean.
April 10, 2013
Rated 5 out of 5 by DP71 Staff were wonderful
We had a five day short break to celebrate a special occasion and this was one of the nicest little holidays. The resort was lovely and so relaxing but the staff were exceptional - everyone was so friendly. The Fijian people are so genuine , will be back
April 8, 2013
Rated 5 out of 5 by cnic6628 Awesome Hotel
We had a brilliant time, we will definitely be back for a longer stay next time, 6 days was too short. Beautiful place, awesome staff so friendly and helpful. Facilities were immaculate all the time. A+++
April 7, 2013
Rated 5 out of 5 by Kerrie7 Wonderful Stay
Sheraton Fiji is a wonderful place to stay. We like the fact that you can use the Villa pools and the Westin. The staff are wonderful my daughter made friends with some of the girls and they taught her beading and weaving and they are so friendly. The cafe has great coffee and we had amazing dinners at Ports O Call and Flying Fish.
March 30, 2013
Rated 5 out of 5 by rachel NOTHING IS EVER TOO HARD
Awesome hotel. Super friendly Fijian staff that cant do enough to help you. Excellent kids club with so many activities to choose from. Great facilities, including championship golf course, restaurants, cocktails in the bar pools at sunset, and views from the room that would make any hotel envious. We were greeted on a first name basis by staff and the women were greeted with flowers for their hair every morning at breakfast, which by the way was spectacular. There was so much to choose from, including a Gluten Free section complete with soy milk for those with dietary requirements.. From the welcome ceremonies to the farwell ceremonies, The Sheraton Fiji was by far the best hotel we have stayed in and exceeded our expectations on so many levels. Highly recommended!!
March 29, 2013