Rated 4 out of 5 Accessibility for Wheelchair Users
I am a self propelling wheelchair user and having struggled for the first few days with numerous steps at a neighbouring hotel I was gratefully moved to the Sheraton and what a relief. I could access everywhere on my own and any time I found myself stuck a staff member seemed to appear by magic to give me the push I needed. I would have loved to rate everything at excellent but the accessible room let the complex down. There was no bar in the shower, the bathroom tiling was so badly installed that when showering the entire bathroom flooded leaving it dangerous for me to get round and the front sliding door was difficult to open and close due to the bottom rail being damaged by heavy electric wheelchair use. A few simple things could have changed this. If this is ever read by management, a couple of rubber Raven ramps at each side of the sliding door would stop further damage and make access easier, and a bar in the shower is a very cheap and pretty essential item to a wheelchair user. Aside from this the staff were enormously caring and attentive, the food lovely and as the destination for my first overseas trip as a wheelchair user it was almost ideal. I can't wait to come again but will check these few things first next time.
August 18, 2014
Rated 2 out of 5 by jaxxon08 Good for familes
Good location from airport, staff friendly and efficient, great with kids, hotel could do with some TLC as rooms are a bit tired, some of the restaurants are expensive
August 17, 2014
Rated 5 out of 5 by Coconutz Great Conference Vibe
Had the pleasure of staying here for a conference recently. Brilliant service and amenities. Only flaws were: loud minibar fridge in the room, that echoed in it's timber housing, limited vegan options in breakfast buffet and conference dinner. Fresh Fruit on offer was fantastic!
August 5, 2014
Rated 5 out of 5 by SCM3 Marvelous hotel
Paradise couldn't be beter. On a lovely spot close to Nadi. (Only 25 minutes from the airport) you will find this well organised and comfortabel hotel, big rooms and a lot of pools, restaurants for whatever anyone wants. Easy going take away but also very distinguished restaurants.
And most important very friendly and helpfull staf. They really comfort you.
You'll have all kinds of rooms, with or without view at the sea, maximum two level. Though not having small children, they are excellent taken care of as well. Not only the hotel offers you several facilities but also a lot of travelagents easily arranged for at the hotel offer you marvelous day or half day trips. A wonderful stay, something to get back for.
August 10, 2014
Rated 4 out of 5 by PF46 pool and outdoor furniture lets it down
the rooms are lovely.Staff and restuarants excellent. Outdoor furniture still not good, not enough and not comfortable. Pools not as good as other Starwood Denarau properties.But because of the stay in one , play in three policy we will be back.
August 14, 2014
Rated 4 out of 5 by kit11958 Hotel for Relaxation
The Sheraton fiji is a wonderful hotel for sitting poolside and relaxing especially wtih cocktails. The pool areas (several) are all great and your big choice will be to decide which pool to lounge at.
August 12, 2014
Rated 3 out of 5 by Bunger Staff
There were two main problems with our stay , one was being a smoker there were very few places to have a cigarette and the other was the price of food and drink.
August 11, 2014
Rated 5 out of 5 by DenTaylor Great place - wonderful staff
Great hotel. Wonderful, kind and caring staff. Thank you Nancy and staff! Vinaka!
August 10, 2014