Rated 2 out of 5 by Casper2 Staff Issues
Bar, Restaurant & Housekeeping staff were poorly trained. Housekeeping was particularly bad with rooms barely cleaned and on three occasions we had to request clean towels after the used ones had been removed and not replaced
June 1, 2015
Rated 5 out of 5 by keesha52 This hotel was excellent
The hotel met all expectations- efficient check in ,very clean well equipped rooms, friendly helpful staff, good choices for dining and plenty of options for relaxation.
Would stay there again and recommend it to family and friends.
June 1, 2015
Rated 4 out of 5 by RSJC Feast for a feast
The Feast Restaurant lives up to its name, the food offered was excellent and the staff very willing and attentive.
No matter what your age their will be food catered for you.
A wonderful relaxing atmosphere.
May 2, 2015
Rated 1 out of 5 by Tyron Dont reccomend
When arriving in the lobby I was very impressed, the lobby felt very luxurious, spacious & modern but once we left the lobby that's where it ended. The rooms are quite old and dated, however the bathroom was quite nice, wifi was hopeless unless you were sitting outside on the balcony. But I hated the fact that the Sheraton was so big and you were just a number and compared to other hotels in Fiji, Sheraton just didn't have the same warm feeling. But what really left a bad taste in my mouth was getting charged for tours we did not do. When checking out I noticed a tour on my bill that wasn't ours so questioned them and the girl at check out had them removed after reviewing the signed bill. However after returning home they sent me an email saying they had taken the liberty of charging my card for the tours I didn't pay for. I sent them emails explaining the situation and how the charges were not mine but they ignored all my emails and charged me $360 anyway. I still haven't heard back and am now out of pocket for tours that were apparently charged to my room. I am very disappointed at their obvious lack of professionalism.
April 17, 2015
Rated 4 out of 5 by vania12 excellent features in this resort for everyone
wonderful place to stay relaxing peaceful and very good staff only problem last few days children were riding scooters witch spoilt the ambiance please don't let this become a regular thing
March 23, 2015
Rated 4 out of 5 by Goldy73 Welcoming feeling
The reason to visit was our 45th wedding anniversary . We had a great time and the hotels kind gesture to especially recognise this event was truly appreciated! I enjoyed my discussions. With Scott and Eduardo Jalijali especially .The band "Jolame" deserves special mention,the my are superb!
March 16, 2015
Rated 4 out of 5 by hshwell It could be best choose when you come to FIJI for Vacation
Sheraton FIJI locates in Nadi island. There are three Sheraton Hotel in the same location.
1) These 3 hotels all beside beach.
2) You can use all facility cross those 3 Sheraton Hotel when you stay one of them.
3) Room: wide, clear, quiet. Face to garden or beach.
4) Foods: there are 2 restaruants for each Sheraton Hotel. They provide good foods and tasty.
5) Staffs: they are very friendly.
6) You need half hour to go to airport after check out from hotel.
You can just stay at Hotel for your full vacation.
March 3, 2015
Rated 5 out of 5 by Benjamin06 Relaxing holiday
This resort, Sheraton at Denarau island, Fiji is of such a high standard that we returned for the second time last week. I was not expecting the large security deposit of FJ$2100 to be taken off my credit card as on my previous visit the holding deposit was only FJ$200. I don't understand how this money is removed from our credit card straight away but can't be returned straight away back to my card on departure. Not impressed. However we had the best holiday.
February 11, 2015