Rated 3 out of 5 by cat01 Hotel needs renovation
I am staying in Brussels regularily, either in 4 points or in Sheration.
Honestly, if Starwood was not the preferred brand of my company, I wouldn't stay Sheration Brussels.
The rooms for preferred guests are big, but run down. Definitely needs renovation. Same for the floors.
Staff are friendly and good.
Rooms are more or less clean, but it doesn't help as with all the old carpets and interior, it doesn't look clean.
The gym is just ok, could be worse, at least a couple of machines and a sauna.
I like the business lounge for free breakfast and snacks for dinner for platinum members and the green choice.
For location, I prefer the 4 points. The Sheraton is more or less situated in red light district.
Overall, not great, but also not a complete disaster
June 6, 2012
Rated 5 out of 5 by HerSyl2 This hotel has such a wonderful personel!
Our stay at this hotel was a very pleasent experience to us: we where welcomed by some wonderful members of personel. The hotel is next to a lot of facilities unlike shops, restaurants, etc... for sure if you do not mind to take a walk. The hotel's parkinglot is very practical and it is not expensive. Thank you very much!
Herwig & Sylvie,
July 18, 2014
Rated 4 out of 5 by fazalajmal Great hotel at great price
Great hotel with great service and great food. However the facilities need to be refurbished a bit and the airconditioning is a problem in the hotel.
July 27, 2014
Rated 2 out of 5 by coldandscaldingshower Shower water goes hot and cold
The staff was very nice and the woman who checked us in remembered my name 3 days later when we returned from Paris to get our car.
However the fact that the shower went hot and cold and did not hold a temperature made me feel like I was in a youth hostel: Staff excellent, shower unsatisfactory
July 26, 2014
Rated 2 out of 5 by Kennel MR
Never expected humidity,kind of haze smell around passages of floor 5,especially my room 511.Its NOT room service faulty..but facilities are just outdated!!!
Honestly,the floor carpets around 5th flr are all outdated and severly stained for a hotel as sheraton! and my room did not shine(had no image) of that re-nouned ''Sheraton touch'' which i have heard over so many years.
Paying TV channels are a rip to guest and a dissadvantage.
July 24, 2014
Rated 4 out of 5 by BlueSamurai2014 Good location
The hotel locates 10minutes walking distance to Bruseel-Noord train station.
July 23, 2014
Rated 4 out of 5 by Cam435 My Sheraton Brussels
The hotel was good. I have the say that I enjoyed my stay at the Sheraton Brussels. The room was great. My only real complaint was the reception staff was not the most "friendly" or forthcoming with information for platinum guest. Other than that, I would still stay there again.
July 21, 2014
Rated 5 out of 5 by Habes12 This hotel has great features
GYM & POOL facilities are excellent
July 21, 2014