Rated 3 out of 5 by cat01 Hotel needs renovation
I am staying in Brussels regularily, either in 4 points or in Sheration.
Honestly, if Starwood was not the preferred brand of my company, I wouldn't stay Sheration Brussels.
The rooms for preferred guests are big, but run down. Definitely needs renovation. Same for the floors.
Staff are friendly and good.
Rooms are more or less clean, but it doesn't help as with all the old carpets and interior, it doesn't look clean.
The gym is just ok, could be worse, at least a couple of machines and a sauna.
I like the business lounge for free breakfast and snacks for dinner for platinum members and the green choice.
For location, I prefer the 4 points. The Sheraton is more or less situated in red light district.
Overall, not great, but also not a complete disaster
June 6, 2012
Rated 5 out of 5 This hotel has great features
GYM & POOL facilities are excellent
July 21, 2014
Rated 5 out of 5 by PHHoy Enjoyable Stay
Was in Brussels for my mother's birthday - and this was a great stay for my partner and I. Hotel is in need of a renovation - BUT, it's VERY clean - it's just the room hard-goods that need a little updating. Otherwise, a perfect stay - and the staff is wonderful!!!
July 19, 2014
Rated 5 out of 5 by HerSyl2 This hotel has such a wonderful personel!
Our stay at this hotel was a very pleasent experience to us: we where welcomed by some wonderful members of personel. The hotel is next to a lot of facilities unlike shops, restaurants, etc... for sure if you do not mind to take a walk. The hotel's parkinglot is very practical and it is not expensive. Thank you very much!
Herwig & Sylvie,
July 18, 2014
Rated 2 out of 5 by Funbay Mr.
The building is old. The cooling system did not work. Very hot at night which made sleeping very uncomfortable. I reported this issue to front desk staff. I believe they tried to address the issue but it was not resolved. This was only negative about the hotel along with the age of the building.I believe that a being able to sleep comfortably is a mjor criteria in rating or recommending a hotel.
July 10, 2014
Rated 3 out of 5 by MTexas Great Size room...but needs facelift
The layout of the Suite was very good but the A/C did not work well and is very dated.
The staff was not rude but did not go out of their way to be helpful. We had to look for a concierge every time we needed a taxi or help. Definitely not my best Sheraton experience.
July 8, 2014
Rated 3 out of 5 by ThierryBCEE This hotel needs to be renovated
The check in was very long because there are a lot of people Vait and people got upset and tried to jump the queue.
The room is big enough, but supplies are old.
The bathroom is not too male, but since they put Pomeaux Economic showers, it is almost imposible to have a shower at the right temperature. Once it too war or once it is too cold.....It is not a pleasur to habe a shower.
The main door is left input the heat and noise of passers-by in the hallway.
The breakfast is not bad but too expensif and to conclude the hotel is well located but needs to be renovated or should be cheaper.
June 30, 2014
Rated 5 out of 5 by Ineke55 IT was a great experience
Large room, clean, Nice staff , good location. We will defenitely come back
July 8, 2014