Rated 4,2 out of 5 by 45
Rated 3 out of 5 by Will45 Estancia confortable, pero pocas opciones
Estancia confortable, pero pocas optiones a pesar del precio pagado.
25 de agosto de 2013
Rated 5 out of 5 by Belam Friendly staff
I stay regularly at the Brussels Sheraton, and appreciate the amenities offered and the recognition as an SPG Gold member and regular traveler. Most notable about this hotel is the incredibly accommodating staff, their desire to satisfy their guests and make them comfortable. It is a well run hotel.
4 de febrero de 2014
Rated 5 out of 5 by Scottedina Classic Gem!!
Stayed during a local holiday, the hotel seemed under staffed but!!!! The staff that was there were great and very helpful and went the extra mile to help my family get our rooms together, we had three rooms. This hotel is dated but clean, the rooms are the largest I have seen in a European city.
The concierges were amazing, they helped me get round trip transportation to an outdoor concert 45 minutes out of time, they even check in to see if we were picked up, this was near midnight and the concierge was off duty.
Thank you for making our family trip wonderful!!!
2 de enero de 2014
Rated 5 out of 5 by zullu Great place
A relaxing evening and night for a very busy day!
16 de diciembre de 2013
Rated 5 out of 5 by PeterVD Home away from home
Over the years, this hotel has become my "home in Brussels". Thanks to the very friendly staff at the desk and in the lounge, you feel "at home", recognized and appreciated as a frequent visitor. The rooms are great (really great in size and in amenities)... and the food is (as you might except in Belgium) outstanding.
15 de noviembre de 2013
Rated 5 out of 5 by Wah78 Great staff, made to feel very welcome
First stay at a Sheraton Hotel. Fantastic stay and I was very kindly upgraded into easily the bigest room I have ever stayed in by a very kind lady at the desk. Thankyou. Room service was also impecable.
13 de octubre de 2013
Rated 5 out of 5 by thecherub88 passing through but wanted to stay
great platinum recognition. i was upgraded to a suite which included a kitchen. if i had more time, i would have otherwise cooked. loved the staff and location. a legitimate excuse to return!
27 de julio de 2013
Rated 5 out of 5 by FF61 Going Beyond the Call of Duty
Excellent value when using Starwood points and cash program. I was pleasantly surprised that the hotel was much more luxurious than I anticipated. Rooms were large, clean and modern. Kids enjoyed the pool which came with a great view of the city as it is located at the top of the hotel.
What really impressed me most was the great customer service. I was traveling with the family and late for train to Amsterdam. With multiple subways stations just outside the hotel I was having issues finding the right line to the central train station. I went back to the hotel for additional directions and the individual at the front not only gave me directions he insisted in escorting us to the right station, helped us navigate buying the tickets as we couldn't find anything in English and made sure we were on the right platform before taking off. He even insisted on carrying my wife's luggage on the way there. Talk about going beyond the call of duty. I'll definitely be back and give this a hotel high marks all around!
23 de julio de 2013