Rated 5 out of 5 by Lian A nice hotel
I took the hotel bus to go to the old Rome city. It was very convenient.
November 4, 2011
Rated 4 out of 5 by keni stay here when in rome
Best experience in a Rome hotel so far combining city and pool relaxation. Excellent staff! Nice pool area and pool restaurant (for the size), Super lounge which is open all day, nice rooms and very good shuttle service from and to airport and the city. Location not so inspiring but when you are in Rome it is only a 15min drive away. Will definately visit again.
August 22, 2016
Rated 4 out of 5 by traveler1708 nice hotel but not in central
the hotel is nice . the pool was great but cant understand why they charge 6 euro for sun bathing ( one week for 2 persons its alot - wasnt like that in the past).
there are many times that u find in check in counter only 1 person or 2 which makes u wait long time to get help. they must increase the stuff!!.
the best helpful worker in check in is always YANA - really great - always try to help to your needs - happy that she works in the hotel - solving all the problems and always welcome and help.
better make afternoon shuttle to the airport as well.
but still i love that hotel its in eur 10 minutes away from metro.
August 20, 2016
Rated 5 out of 5 by Huff17 Club Lounge
As a Platinum Member I travel all over the world and use the Club Lounge at all of the Sheraton's which offer it. I have never been in a better club lounge than here in Rome. Claudia in the lounge is simply OUTSTANDING - I've never seen a more attentive and sensitive employee of Sheraton. Just amazing. I highly recommend.
July 21, 2016
Rated 3 out of 5 by Rayner5 Nice pool, shame we weren't allowed to use it........
Stay started great with attentive porters who greeted our cab and made us feel welcome. The front desk gentleman was awesome, our rooms were very nice. Problems arose when we went to use the beautiful pool, We couldn't find any towels and then security made us get out of the pool and told us it was closed for the night. It was only 7:30 pm and still light outside. After touring all day in Rome, it would have been nice to cool off in the pool. The area is kind of remote and no restaurants close by, except those at the hotel, which were expensive. I would stay here again because it is fairly close to the airport, but no more than one night.
July 4, 2016
Rated 3 out of 5 by Mbrad14711 I had minimal expectations and I was not disappointed.
There were several problems; upon arrival, we were assigned to a room that was already occupied, causing some considerable embarrassment to the family currently in the room. The second room we were given had a gift of fruit, but unfortunately the fruit was moldy and had been there for some time, causing an unpleasant smell.
The linens were appropriate for a Category 2/3, but the shower was fairly weak.
SPG recognition was fairly good - our room was upgraded. The executive lounge offered fairly little, and some of the food (cookies) were stale.
The hotel is located about 30 minutes from the center of Rome.
June 24, 2016
Rated 5 out of 5 by Dwaynwu Wonderful location
Love it! Great place. Go and see it.
June 20, 2016
Rated 3 out of 5 by D1988 Hotel in desperate need of renovations
Staff and personnel were friendly and nice but the hotel itself was incredibly disappointing and not at Sheraton standards. The rooms were incredibly small, they did provide enough bathroom amenities upon check in (missing towels, bar soap, etc.). The bathroom is in dire need of repair and was not clean. Very disappointed with this hotel. It was quite difficult to reach by public transportation (google maps shows metro is close and its 15minute walk but there are no proper sidewalks or walkways). Upon check in, front desk personnel said shuttle bus was free of charge to platinum members + guest but then was informed later that it was not (a bit inconvenient). Luckily the charges were taken off but would've preferred not to have been misinformed.
May 26, 2016