Rated 5 out of 5 by Popas Rome 2013
I really recommend Sheraton Roma, as the perfect hotel outside the center. The hotel is outside of the crowded area, but in he same time you can reach the center for less than 30 minutes. You can choose between the hotel's shuttles (3 euro), the Metro (less than 1km) or the taxi (more than 10 cars are waiting in front of the hotel all the time).
If you have the choice to get an access to the Club Lounge, I suggest choosing it. You could test the real Italian espresso, try some specific Italian hors d'oeuvre and enjoy the Prosecco time!
7 mai 2013
Rated 5 out of 5 by NESS mr
This hotel has great features more then that, very happy tp stay at this hotel
24 avril 2013
Rated 5 out of 5 by Mary Great Service
We spent 5 nights at the Roma in late May 2012. Our room was small but quite comfortable and clean. We found the front desk staff to be friendly and helpful, especially Mauro and Alfredo, who went over and above in their assistance when our luggage was lost for several days by the airline and my husband's wallet was stolen on the subway. Although the hotel is located about 4 miles from the center of Rome, the shuttle runs frequently and reliably and there is also a metro stop within an easy walk from the hotel.. We would return here if we are in the area again. It is a good value using starpoints.
21 avril 2013
Rated 5 out of 5 by annittag78 Hotel rinnovato ... personale sempre più attento
Vengo in questo hotel ormai da anni perché mi trovo molto bene, ma devo dire che ultimamente sono riusciti a migliorarsi ulteriormente.
Sono state infatti rinnovate diverse zone comuni (sale riunioni, ristorante, hall, club lounge) ed al momento stanno portando avanti il rinnovamento delle camere.
Credo che i lavori abbiano notevolmente accresciuto il livello estetico dell'albergo, conferendogli un'aria più moderna senza trascurare l'eleganza. La sensazione complessiva è assolutamente positiva.
Oltre all'aspetto estetico, ritengo che la forza dell'hotel sia da attribuirsi principalmente allo staff che ci lavora, che dimostra sempre grande cura ed interesse verso i clienti; a partire dall'accoglienza appena fuori l'hotel, per continuare con la reception, il ristorante, le camere e la sala fitness, la sensazione è di essere del tutto accuditi da un team di lavoro professionale, attento e amichevole.
Vi consiglio di chiedere per qualunque esigenza o necessità; sicuramente sapranno aiutarvi.
Personalmente non c'è nulla di cui mi possa lamentare. Lo raccomando vivamente!
Infine segnalo che l'hotel è fornito di un eccellente "club lounge", gestito con cura e grande attenzione.
8 avril 2013
Rated 5 out of 5 by Sally Great club lounge staff
I had a great time staying here. The club lounge staffs Mara , Claudia ,Alexander and Milena makes this place special. The hotel needs improvement but the club lounge's personal service makes up for it. Thank you Mara, Alexander and Claudia for the wonderful service. You guys deserve a nomination.
1 avril 2013
Rated 5 out of 5 by traveltime2020 Very friendly, good rooms
Stayed here a few times over the years. First time back in 2002-ish was not the best, but recent stays have been very good experiences. That is what I am basing my review on.
The hotel staff at checkin as well as in the bar and in the lounge have been very friendly and welcoming. Arrived at the front desk and was told that "of coruse we are happy to check you in, but also wanted to inform you that as a platinum guest you have the possibility to check in at the club lounge". Friendly, informative, givign you the choice, and this I foudn repeating thruout the hotel 8bar, lounge etc).
The rooms are not that big, but on business ravel more than enough for me. Internet works fine. Lounge food is ok. Bed quality is good. Quiet rooms almost all of the times I stayed here.
Taxis are available at the hotel. The trip into the city takes a little while, so need to balance this when being here for tourism only. But in the recent past I always foudn this hotel to be good value for money.
Please continue the friendly attitude of the staff. This makes a difference.
21 mars 2013
Rated 5 out of 5 by ryan212 It was a pleasure... This hotel is a fantastic choice when in ROME
I cannot express how fantastic and accommodating this hotel was for myself & mom. When we arrived, the director of food and beverage came to introduce himself and let us know we were upgraded to the club lounge with a welcome letter. Sabrina at the front desk was simply fantastic in helping me with whatever I needed from electric adaptors to shuttle service. The hotel offers shuttle service right to the center of Rome for just $3 Euro- and shuttle service to the airport for 5. The turndown service was excellent and we LOVED the offerings in the club lounge. This property does everything right and without breaking the bank. Almost everyone speaks English as well making it very easy to deal with. A little off the beaten path, but if your looking for a great place in ROME not too expensive- with SPG I urge you to check out this hotel.
6 décembre 2012
Rated 5 out of 5 by MariaSal wonderful hotel and friendly staff
Front desk staff are welcoming and eager to help you. Live music in lobby bar area in the evening was a surprise. Airport shuttle is convienent and on time. I always visit when need a close airport hotel. Food in dining restaurant is very good and staff is also welcoming. I LOVE This HOTEL. Get a club room too.
22 septembre 2012