Rated 5 out of 5 Perfect place to have a vacation
Our family really had a great time at this place. Friendly staffs and awesome pools. We were so glad that my kids loved it there too except timeshare presentation in last day.
When we checked in, a staff told us that Sheraton provided us with free breakfast on checked-out date. It was at 10 pm. so we skipped our breakfast we had prepared and visited to have a breakfast with our kids, but it turned out that it was a place for timeshare sales. The sales guys told us that it took 90 min's but we told him that we had to check out before noon so he could finish almost for 60 min's. It made us packed in a hurry for checking out.
Other than that, we were very satisfied.
December 14, 2013
Rated 5 out of 5 The best value for great amenities
I stay here every chance I get. The bedding, the size of the room, the deck, views, huge jacuzzi tub, insuite washer and dryer... all amazing.
December 16, 2013
Rated 4 out of 5 by Rudy386 Shortage of hot water
Everything was very nice however there was a lack of hot water and we were forced to take cold water showers on three of our four days there. Room # 23-112
December 2, 2013
Rated 5 out of 5 by artemis927 Great for cruising
My boyfriend and I love cruising through DCL out of Port Canaveral and like to get away in the winter months. We usually fly down the day before the cruise sets sail and stay at the Vistana Villages.
We love this resort because the rooms are on the affordable side and we can get a night of rest and relaxation (we always request a jacuzzi room) before we head out on the cruise.
We've arrived as late as eleven at night one time and the reception staff was ready and available to check us in. The pool was open until midnight so they even gave us towels so we could go relax pool side.
February 1, 2012
Rated 1 out of 5 by Sundy Deplorable
We spent a week in November and never again. The furniture and carpeting were faded worn and dirty. The bathtub was filthy. We had an a joining room with only one door between the two units, we had to move the couch to avoid an attempted break in. This unit is owned by someone as a time share and apparently there has been no maintenance since day one !
December 11, 2013
Rated 3 out of 5 by ACTFLconvention2013 good location, not much else for business traveler
business traveler; central location; accommodating and friendly front desk staff; while room had necessary amenities and was clean when I arrived, housekeeping skipped a day and had to be reminded; all night there is a periodic "boom" sound--I guess the power flush toilets--that interferes with sleeping (even with earplugs), the one bar open in the evening had no ambiance; many children at the pool at all times; suitable only for family travel and heavy sleepers
November 25, 2013
Rated 5 out of 5 by Malcolm What an Amazing Hotel
This resort was one of the best Sheratons I have ever stayed at. We came for 2 nights for New Years 2011. The location of the resort was in reach of every major Theme Park including (Sea World, Disney World, and Universal Studios). The staff is really nice. And the very spacious rooms in the Key West Phase were amazing! You can also have endless fun at all of their pools. I also like that there is a guard at the entrance 24/7 so only the people staying at the hotel can get in. The only cons were that the wi-fi wouldn't work because they don't have a close enough hotspot and that they don't allow pets. Other than that, everything was fantastic! I can't wait to come back in the Spring!
January 3, 2012
Rated 5 out of 5 by Doudi Awesome
Had a nice family weekend and the only annoying thing was lots of phone calls early in morning
December 9, 2013