Rated 5 out of 5 by Jtnco Great Family Getaway in Orlando
Our family of 5 has severe food allergies and were looking for a place big enough for us to stay, with a kitchen and some fun for the kids, close to Disney World. This property exceeded our expectations, it was extremely clean, with a well equipped kitchen, including laundry! There were plenty of places for people to sleep with two amazing bathrooms, so we were cramped! The staff was amazing, I can't recommend this location enough to people with similar needs to ours.
October 20, 2014
Rated 2 out of 5 by Jacko1975 This hotel needs to be upgraded (rooms)
The rooms need to be upgraded. The pool area is really great, and the grounds are well maintained. A hotel for families, not the business traveler.
October 20, 2014
Rated 5 out of 5 by artemis927 Great for cruising
My boyfriend and I love cruising through DCL out of Port Canaveral and like to get away in the winter months. We usually fly down the day before the cruise sets sail and stay at the Vistana Villages.
We love this resort because the rooms are on the affordable side and we can get a night of rest and relaxation (we always request a jacuzzi room) before we head out on the cruise.
We've arrived as late as eleven at night one time and the reception staff was ready and available to check us in. The pool was open until midnight so they even gave us towels so we could go relax pool side.
February 1, 2012
Rated 4 out of 5 by LG2297 Could've been a great visit, but...
Could've been a great visit, but an encounter we had with a security guard somewhat soured our short visit. After checking in Friday night and driving to our room, we were eerily surprised to notice we were the only guests staying in the building. After dropping off our luggage, we went out to dinner. Upon arriving, we were met by a security guard who started to interrogate us as to what we were doing there. I understand that to some extent it may be her job, but the way she went about it was all wrong. She went so far as to question where our luggage was. On the following day, the building had other guests and we felt a little more at ease. Overall the hotel is nice and had a great amount of conveniences. And although we had a run in with the security guard, we would stay there again.
October 14, 2014
Rated 5 out of 5 by Malcolm What an Amazing Hotel
This resort was one of the best Sheratons I have ever stayed at. We came for 2 nights for New Years 2011. The location of the resort was in reach of every major Theme Park including (Sea World, Disney World, and Universal Studios). The staff is really nice. And the very spacious rooms in the Key West Phase were amazing! You can also have endless fun at all of their pools. I also like that there is a guard at the entrance 24/7 so only the people staying at the hotel can get in. The only cons were that the wi-fi wouldn't work because they don't have a close enough hotspot and that they don't allow pets. Other than that, everything was fantastic! I can't wait to come back in the Spring!
January 3, 2012
Rated 5 out of 5 by Shaun93 Perfect place to have a vacation
Our family really had a great time at this place. Friendly staffs and awesome pools. We were so glad that my kids loved it there too except timeshare presentation in last day.
When we checked in, a staff told us that Sheraton provided us with free breakfast on checked-out date. It was at 10 pm. so we skipped our breakfast we had prepared and visited to have a breakfast with our kids, but it turned out that it was a place for timeshare sales. The sales guys told us that it took 90 min's but we told him that we had to check out before noon so he could finish almost for 60 min's. It made us packed in a hurry for checking out.
Other than that, we were very satisfied.
December 14, 2013
Rated 5 out of 5 by FamlyofSix Perfect Offsite Hotel
This was our first time traveling to Disney World, and with a family of 6 - our options of staying at Disney were limited. We weren't sure what to expect from this resort - let me tell you, we were absolutely blown away by how great this resort was. A great family friendly resort with easy access to all the parks (Disney, SeaWorld, Universal). The pools at the hotel were large enough for all the guests, with multiple pool locations on the property to choose from (such as the big pool or the the kids pools). The property has small lakes and streams full of fish between the buildings, it's kept remarkably clean and everything was in good repair. The pirate ship pool also has a small water slide and the kids loved both! Our kids spent hours going from the water slide at the pool to the pirate ship and back again. Everyone who works here, from front desk to the cleaning crew, were friendly, welcoming and great to work with. The rooms are large, plenty of room for everyone and the convenience of having a washer/dryer in the room was perfect. First time traveling back with a suitcase full of clean clothes! Full kitchen amenities, close to grocery stores, very close to the parks, great food options in the area, adult beverages served cold by the pools and a resort that welcomes you home every day - what could be better! This was a great experience. If you're traveling with a family, or even just a romantic getaway, this is a great off-site location. Highly recommended. I hope this helps you with your selection if you're on the fence. Enjoy your trip!!
July 26, 2014
Rated 5 out of 5 by TravellingDragons Can't Wait To Go Back!
Our family or four, children 9 & 12, enjoyed a 9 night stay at the Sheraton Vistana Villages in the St Augustine Complex. The two bedroom villa was spacious, tastefully decorated, well equipped, very clean and extremely quiet. The "pirate ship" pool was steps from our unit, well maintained and guarded with a minimum of 3 life guards. The two other pools on site are excellent as well but not guarded. Walking the property at night was beautiful as there are several lit ponds and waterfalls. Daily activities are offered on site and arrangements can be made to celebrate special occasions all for a very reasonable fee. The staff were very friendly and extremely helpful. At no time did we feel pressured to join the time share. Disney Parks and Universal were a quick jaunt away by car. The Sheraton does provide a shuttle as well. We will most definitely book the Sheraton Vistana Villages for our next Florida holiday.
October 10, 2014