Rated 1 out of 5 by edshow Terrible experience
My wife and I only spent Saturday, November 23rd, at your resort because the room to which we were assigned was so small. It was nothing like the layout on the web site and was told by a housekeeper that we ended up with the smallest room compared to other one bedrooms. We were expremely disappointed and will never use your facility again. We checked into another resort across the road and could not believe the difference. I checked out on Wednesday, November 27th, and was never asked why I was leaving the resort four days early...terrible! I will warn other people of our disappointment and encourage them to check things out before they agree to stay at your villa.
December 1, 2013
Rated 1 out of 5 by shelntim Our last stay
We have come to stay at this hotel many times. We have always had a comfortable stay. Unfortunately, this time was unacceptable. In our 2nd bedroom, the sheets were stuck together with a candy that had melted and pieces of the candy were also stuck in the carpet. How can I believe the room was properly cleaned? I was also sweeping up potato chips in the dining area. We didn't eat potato chips. I'm afraid the hotel that I loved really let me down this time. Upon checking out, I expressed my dissatisfaction and was told that "housekeeping would be emailed". This is how you treat a guest that stays with you twice a year?
December 9, 2013
Rated 4 out of 5 by mikeo327 Housekeeping Needs Improvement
Much to my dismay there was more than one strand of hair in the shower and there was mold in the shower grout. Additionally, the toilet leaked from the base everytime it was flushed. On top of that, I stepped on a human toe nail clipping in the living room. These are all things that housekeeping should have addressed prior to my checking in.
December 11, 2013
Rated 5 out of 5 by Bugdoc The Facilities Are Great
The facilities at Vistana Resort are outstanding. The location is excellent, as it is near attractions. There are many activities available at the resort itself, and one would not have to leave the resort to have a wonderful vacation.
December 11, 2013
Rated 5 out of 5 by kakkarn Amazing experience on the property
We are a family of 4 and stayed on the resort for 7 nights ( 11/16/12 - 11/23/12) in a 2 Bd/2 Bath condo. I loved this property. The suite had everything you would wish for...it was rather lap of luxury for me. Huge Master bath with Jacuzzi tub, Fully equipped kitchen w/granite counter top, washer dryer, balcony, great pools and restaurants on site. Staff was very friendly. Special thanks to the staff who brought all our luggage to the unit..we didn't have to lift a single bag. Next time you are visting Orlando for a family vacation...Sheraton vistana is a no brainer.
Forgot to mention this hotel was very close to Disney and local shopping. Walmart supercenter is 1.6 miles...on Vineland Rd
November 26, 2012
Rated 4 out of 5 by shkim The Hotel staffs were great.
The hotel staff was very nice and kind. I appreciate about that. However, one of problem was smoking policy. I had reported 4time which somebody (probably downs stair) smoked around my balcony. Security came to check my balcony and they said we got this do not worry and never fixed it for me. I had to close balcony windows while I was staying.It was bother me a lot but It already happened so I do not care anymore. Please, next time for the other guests, the hotel must prohibit somebody smoking. Thank you so Much
December 8, 2013
Rated 5 out of 5 by LeoGoSAINTS Best Condo Value Close to Disney
We have been Disney Annual Passholders for the past 3 years and visit 4-5 times per year. Over the past 2 years we have stayed at the Vistana Resort Villages. We get to Epcot and Hollywood Studios in 10min, Magic Kingdom Parking in 13min and Animal Kingdom in15min. We open the parks and leave at 12 for lunch and our 4 year olds nap. We return to the parks at 4 to 8:30. The resort has the best Beds and the rooms are clean, spacious and newly renovated. Great pools and grounds. Starbucks is served on grounds and across the street. WalMart, shopping close.
January 30, 2012
Rated 4 out of 5 by Guinness1 First time Orlando Visit
This was my first trip to the Orlando area and was pleasantly surprised by our room and location to Disney World which would have been great if I was planning on going there or had children with me. Staff was very nice.
December 9, 2013