Rated 5 out of 5 by SpringTraveler15 Nice Resort
Great resort. Very inviting and comfortable. Amazing pool area. Need to use sheets that are used in Sheraton Hotels. They are more comfortable. Concierge girl didn't want to help us when we refused to take a sales tour.
May 27, 2015
Rated 3 out of 5 by rem1 stay here 5/22-25/2015
We stay in room 2083
For comfort room t was nice
But we must to call twice to front desk to clean our room
Nobody show may 23 and . half day may 24 even
We call twice 23 and 24 finally
later 24 room was clean.
I think this is not acceptable
May 26, 2015
Rated 2 out of 5 by chef21 not fully accommodating
I don't feel this property is very "guest friendly" due to the corporate policies put forth. Being that I have my own kitchen I like to cook for my family and eat down by the pool but there is a sign there saying that you cannot bring your own food into that area. The smoking policy and areas provided only accommodate "cigarette" smokers and not pipe and cigar smokers. The areas are put off near the parking lot and are poorly lit and unfriendly to cigar and pipe smokers as there are no trash barrels or ash trays. One morning I asked for grill utensils and I was told they're on the way but never saw them or got a follow up call. Also I thought there would be more mountain views but unfortunately there were none to be seen due to the resort location.
May 3, 2015
Rated 5 out of 5 by fiesta52 This hotel met all of our needs and then some
This hotel is situated near nice parks, trails and has easy access to the major freeways without being too close. Great restaurants also near by.
April 12, 2015
Rated 4 out of 5 by Omisoc Well managed.
Met my expectations.I am satisfied whit the service provided.
April 12, 2015
Rated 4 out of 5 by George42 Transportation to Phoenix Airport
Arranged with concierge for transportation early to airport.Ride did not show up. Front desk tried to arrange alternate which also did not show up and as a result missed flight and incurred additional costs to rearrange flight home.
March 30, 2015
Rated 5 out of 5 by LilYori4U Exceeded Expectations
I am a frequent traveler, for work and pleasure, and this hotel is one of the best I have stayed at to date. Extraordinarily clean, everything from the baseboards to the door handles were sparkling. The room was well appointed in all areas. Bose stereo, two large televisions with 3d dvd player, ceiling fans, patio with dining table, in room kitchen and dining table, everything you could possibly need in a kitchen (from wine openers to blenders and casserole dishes... and pepper/salt) to a washer and dryer. And yes, they leave soap for both the washer and dryer. It was absolutely unbelieveable. I literally could not have wanted for anything else, because it was all at my fingertips. I will be vacationing in Arizona much more often, and Desert Oasis is where I plan to stay!
February 25, 2015
Rated 5 out of 5 by AB17 Comfortable and quiet
Rooms were very comfortable and quiet. Great to relax in after long action packed days
January 14, 2015