Rated 5 out of 5 by Spike1 Quick Overnight Stay
If was just a quick overnight for an event in the area. We were greeted warmly and our room was even ready early. It is a great central location.
December 9, 2013
Rated 4 out of 5 by JerseyCityTraveler Decent
Hotel is in dire need of renovations, but luckily it looks like that's already starting to happen. The SPG lounge is really nice, with staff that couldn't be more friendly or attentive. The hotel isn't in Downtown Burlington, but there is a free shuttle which can take you where you need to go and can also pick you up. Definitely helpful.
December 6, 2013
Rated 5 out of 5 by aps5150 Great Staff!
Front Desk, Housekeeping, & Restaurant staff were all very friendly and accommodating. Great representatives of the hotel.
December 6, 2013
Rated 2 out of 5 by Judy9849 Judyd
The staff is always friendly. Location is really convenient.
December 5, 2013
Rated 3 out of 5 by cjhjee This is a great hotel, but lots of missed details
I like this hotel. It's going under a much needed remodel, which is exciting. Team, was all helpful, but there were a few misses. No shampoo in room, cold water faucet didn't work at sink, so only hot water to brush teeth (fun?!), no one that knew how to use fancy espresso machine in club lounge to brew decaf, and no sugar in room to add to coffee after brewing my own decaf. Again, team was all very nice, and I recognize people have it far wose than me, so I told the front desk I would just roll with it, but felt it was worth noting. This hotel just needs to pay more attention to the details.
November 25, 2013
Rated 4 out of 5 by Edit great features
I was pretty pleased with most of my stay. Do like to commend on a few points. When I made a reservation, I asked to have a refrigerator in the room for medications that have to stay cold. This happened last year also. No refrigerator was put into the room. Another point; your billing is very confusing. The way it looked, I owed you $ 418,00 while I only owed you $ 123.00. Maybe that should be addressed. Overall the staff was very accommodating. Thank you.
November 25, 2013
Rated 1 out of 5 by Jackie127 Disappointing stay
Our stay at the Sheraton was very disappointing. Upon arrival, our guaranteed room was no longer available due to overbooking. At 9pm with no other options, we accepted a room with one bed and a pull-out sofa. My daughter complained the entire next day of back pain during her visit to University of Vermont. To top it off, our breakfast was served only after notifying the servers that we had waited almost 30 minutes while other guests had arrived, dined, and departed. As a business traveler, I understand that things dont always go as planned. But there is no excuse for forcing a guest to sleep on a pull-out couch because the hotel made a mistake.
April 10, 2012
Rated 4 out of 5 by 1WorldTraveler Commendable Staff, Comfort, Location
We stay several times a year at the Burlington Sheraton, and find the staff members extremely friendly and accommodating, find the rooms large and comfortable, and consider the location ideal, on Rte 2, just off the Interstate (?) Rte 89.
The hotel has many public seating areas, including one before a fireplace (nice in chilly weather) and a lovely garden seating area.
The rooms and some areas, like elevators and hallways are showing considerable wear, but a renovation is scheduled.
The restaurant is a bit pricey, with the quality uneven--sometimes superb, sometimes mediocre.
The outdoor portion of the property offers very good space for stretching the legs or for walking the dog!
November 16, 2013