Rated 3 out of 5 by Mcmreal Good Service
This hotel is clean and nice but needs remodeling. The floors in elevator were all cracked and the entrances to various parts of the rooms were far from everything
September 10, 2013
Rated 3 out of 5 by SusanZ Great location needs a make over
I have stayed here many times- location is perfect for a UVM parent BUT- the hotel is in need for immediate renovations . My room was damp, dark, and musty & moldy.
August 26, 2013
Rated 3 out of 5 by PD12 Sharaton Burlington
The staff was great, the facility is convenient. But, they need to update and renovate for everything is looking old, paint wall paper flooring furniture in rooms...
October 11, 2012
Rated 5 out of 5 by carrie23 This hotel has great features
This hotel was very accommodating to our every need. The bed was especially comfortable and we enjoyed our stay thoroughly! Thank you for a great visit to Vermont!
October 18, 2012
Rated 3 out of 5 by Bunnycam This hotel doesn't offer free wifi
I have stayed in many chain hotels and they all offer free wifi especially for rewards members. To have to pay 9.95 for less than a 24 hour stay is ridiculous.
August 19, 2013
Rated 3 out of 5 by ccc3 average
I killed a bug in my room. I had to walk through the pool deck and up four flights of stairs to my room. They charged $9.95/day/DEVICE for internet - outrageous.
August 8, 2012
Rated 3 out of 5 by Jader Internet charge???
You charge for internet that is something that is complimentary for all the other hotels i stay. i just chose Sheraton because the other hotels were sould out.
June 24, 2013
Rated 5 out of 5 by Shari134 Excellent staff
Our stay was fantastic. The staff were extremely helpful the food at the restaurant was very, very good. I wholeheartedly recommend this Sheraton to anyone.
June 27, 2013
Rated 1 out of 5 by jchaps Hotel is a dump
Peeling wallpaper, creaky floors, rusty light fixtures, painted pipes in room, mold in shower, horrible. I will never stay at a Sheridan again.
October 11, 2013
Rated 4 out of 5 by Bogart Friendly staff
The room was comfortable and location was perfect but the standout was the friendliness of the staff. They made the experience wonderful! Thank you!
August 5, 2013
Rated 2 out of 5 by UVMvisitor Disappointed
overpriced; unfriendly front desk staff; very poor quality food - especially for the cost; surprisingly comfortable temperature control and bedding
August 3, 2012
Rated 3 out of 5 by Sissy4944 No response
No response to my tel call
January 27, 2014
Rated 3 out of 5 Starwood Preferred Members not
Not a good policy to charge $10 a day for internet discouraging Starwood Preferred members from realizing any benefits for staying here.
October 5, 2013
Rated 5 out of 5 by JJRAPR Great Hotel
Hotel was better than I thought. Great fitness facilities, outstanding room (big and confortable). Great staff. Would stay again in the future.
December 17, 2012
Rated 2 out of 5 by HubertHumphrey Poor Quality for a Sheraton Property
I am a loyal Starwood customer and have stayed at several Sheraton hotels. I was very disappointed at the quality of the Sheraton Burlington hotel and the quality of service I received while I was a guest there. There was no recognition that I was a Starwood Preferred member at all, as there usually is at Starwood hotels. The first room I was assigned was so awful I requested another room. It was at ground level and the window was right on a walking path, so anyone could easily see into our room as they passed. The wallpaper was peeling, the room was dark, and there was mold on the bathroom ceiling. We were moved to a room that was in better condition, but still not up the the quality of most Sheratons. The hallways in the hotel had black marks and holes in the walls, along with stained carpet. Worse, the whole hotel had an off-putting odor. Had we not pre-paid, we would have left for another hotel in the area. I have stayed in hotels that cost half as much and had much better-looking facilites. I will definitely read reviews carefully in the future before booking another Sharaton, rather than trusting the brand quality extends to all of their properties.
October 22, 2013
Rated 2 out of 5 by Bobby123456 mr
The facility needs updating. Carpets, walls, stairwells and the space as a whole feels overused and needing replacement and repair.
September 30, 2013
Rated 4 out of 5 by RoadWarrior9 This hotel is new style of Sheraton
this i smy first visit to this hotel and impressed with the hotel. I will be back again soon. This is excellent hotel
November 12, 2013
Rated 4 out of 5 by GrahamG Hotel OK - Staff great
Hotel is in need of a refurb - some areas looking tired. However, the staff were tremendous - everyone we met was friendly and helpful.
March 26, 2013
Rated 3 out of 5 by Ran1 Not as friendly this time.
From the front desk upon arrival to checkiing-out at the end, friendliness and being outgoing were hard to find.
November 18, 2013
Rated 4 out of 5 Needed Update
Overall the room was OK BUT we had an accessible room and the Bathroom door/frame were rusting. Also the room smelled like mildew.
August 19, 2013
Rated 4 out of 5 by stcalise Beautiful Atrium Setting
Very nice setting and accommodations were good for the price. I would recommend this hotel to other colleagues for business travel.
July 1, 2013
Rated 3 out of 5 by tpthertz Taking my daughter to school
I stayed here because it was convenient to Champlain College. It was a bit pricey for what it was. Nothing special - but it worked.
August 29, 2012
Rated 5 out of 5 by Debbie16 As a UVM parent this hotel is great
As a UVM parent this hotel was great. It is convient to the campus, provides a shuttle to the airport and if available to town.
January 15, 2013
Rated 3 out of 5 by McGord Nice facility
Liked the layout and the multiple entrances to the hotel. Very close to interstate. Very close to shopping at University Mall.
August 18, 2012
Rated 4 out of 5 by DianaC Outstanding customer service
The front desk staff was friendly, helpful, and attentive at absolute peak rush hour. Very impressive and much appreciated.
August 14, 2012
Rated 1 out of 5 by Stay2012 Not a good stay this time
NOrmally a good stay but this time there were substantial issues with billing as well as with the cleanliness of the room.
July 29, 2012
Rated 4 out of 5 by Barb60 I was a little surprised
When we arrived our family took showers there was only one bath towel and black mold on the ceiling in the shower area.
April 9, 2013
Rated 1 out of 5 by Jared1 Convenient and comfortable...
The room was very comfortable and clean. The staff was very helpful and courteous. I will definitely stay here again.
January 31, 2013
Rated 4 out of 5 by richdonnagreat nickel and dime
SPG members should not be charged for local calls and the Internet. It gives the place a nickel and dime reputation.
October 9, 2012
Rated 4 out of 5 by Dvid improvement of room service
I had problem to place order for in-room service. had to call several times to get the breakfast menu to my room.
April 1, 2013