Rated 4 out of 5 by Bradley Sheraton
Convenient location. Very comfortable room. Very helpful front desk staff. Room service knocked on door twice before 9:30 am. Good food for breakfast, but an inattentive server. Also sound track in restaurant not pleasing. Best not to have music in my opinion. Despite imperfections, I would recommend this hotel and would stay there again.
July 12, 2014
Rated 4 out of 5 by Windowpane 1 Problem
My only problem with this hotel was that unless a guest actually tried to quietly close the doors...they slammed shut.
2nd time staying here and I like the hotel for comfort and location. For Burlington it is close to everything.
July 10, 2014
Rated 5 out of 5 by SeaKing Very pleased with our stay
The staff was great, and treated us especially well since we were traveling on our anniversary. Facilities were recently upgraded and very nice and spotlessly clean.
We did not eat at the restaurant or pub, but they both seemed quite nice - only time prevented us from having a meal or two there.
July 8, 2014
Rated 4 out of 5 by jdinct Good place to stay in Burlington
Been to many places in Burlington. Two of my sons live there and we visit frequently.. This is one of the best for value and location and is pet friendly (we brought our black lab). We have stayed here before and were a little disappointed the hot tub is gone and no dinner service. Otherwise it was great. Staff is terrific
July 7, 2014
Rated 4 out of 5 by Hugo25 Business in Vermont
This hotel has great areas to gather and discuss upcoming business, current events, and sports. The Hotel looks brand new and the room was confortable and quiet (just like it should be). Unfortunately the night staff (Eddy) was unsatisfactory. I called down to the desk several times and no answer. I called your 1-800 number and they advised me to call the desk with my cell phone. I finally got Eddy and asked for a wakeup call but I did not receive it. It was bad enough that I was already late in the morning, Eddy was not at the front desk to check me out; I had to wait another 10 minutes for Eddy to show up.
June 28, 2014
Rated 5 out of 5 by KSG5764 Nice stay at Sheraton Burlington.
I really enjoyed the stay. The checkin was quick and easy. The hotel had nice ammentites and was very comfortable.
July 7, 2014
Rated 2 out of 5 by cathb Not what I expected
I recently stayed at this hotel when business brought me to Vermont. I chose to stay at a Sheraton for its international reputation. I was left disappointed. Firstly, the night I checked in, I arrived quite late after flight cancellations and weather problems. There were room problems and the front desk were trying to find a room to put me in. I appreciated their efforts, but I did explain that I had been travelling for 20 hours flying time, plus airport time, and I really needed food and sleep. I said, anything was good, as long as I could get some food (12 hours since my last meal). A room was found, although there was doubt over its cleanliness. Finally i was in my room at 1130pm, only to find that no food was available for me, except from a vending machine. Further, the room was not clean, and I had to ask several times for toiletries to be brought in (the bathroom had two used bars of soap, and nothing else).
On checkin I had opted in for the "green" programme, which I thought meant I would not be having daily towel changes etc, but in fact meant that my room was not serviced at all. No replacements to anything I used, no beds made and no bins emptied. So, basically no service at all. I removed that option, so I could at least get some basics.
Naively I had assumed that a large hotel chain like Sheraton would mean things like 24 hour room service, and above average facilities. Sadly not in this instance.
July 7, 2014
Rated 4 out of 5 by LadyJane Overall a good experience
The overall facilities are very nice and the staff is exceedingly friendly. Housekeeping needs some improvement. There was broken glass under the sink credenza and when I moved the ottoman it had a lot of stuff under it. Also the hallway outside our room (199) all the way to the end was full of stuff (lint, toothpicks, small pieces of trash) for the whole 24 hours we were there. Not sure if it is this room only, but you can hear every movement of the people staying above you. That being said, I would still stay there again due to the close proximity to downtown, the friendly staff, and the overall value.
June 26, 2014