Rated 5 out of 5 by Greg41 Great Hotel
The staff at the hotel were very pleasant and helpfull. The room size for the city was also very good. Enjoyed our stay and would recommend this hotel for leisure or work.
July 26, 2012
Rated 5 out of 5 by Marcia24 Great hotel; great location
Second time at this hotel and I will be back.
I stayed on Club level and was impressed to see gluten free cereal at breakfast. Thanks. Valet parking was easy in and out.
November 19, 2013
Rated 4 out of 5 by Spice65 What a great location
The hotel has a fantastic location for anyone who has work in Harvard. The staff are proactive and responsive. I really enjoyed staying there.
May 1, 2014
Rated 3 out of 5 by SusanR51 Location, location, location...was ideal
The hotel's excellent location made it very accessible to Harvard and all the area restaurants and stores while ensuring a short, scenic walk began and ended my day.
February 21, 2012
Rated 3 out of 5 by volley4488 could be better
the room heating system needs upgrading very loud at night otherwise a great location and nice staff. but for sleeping not good.
May 6, 2014
Rated 4 out of 5 by KK12 Great location & nice hotel
My only two complaints would be the small elevator and the hotel was a little overpriced. I did however love the location in reference to Harvard.
October 20, 2012
Rated 4 out of 5 by intrepid staff is great
the staff was really wonderful, kind and responsive. bed and sheets very nice. very clean. a bit of moldy smell in hallways.
April 16, 2014
Rated 5 out of 5 by pqmunchkin Wonderful!!
Experience far surpassed our expectations. As a Starwood associate, I didn't expect such a great room (free upgrade!) for the amount paid. WOW!
October 27, 2012
Rated 5 out of 5 by Noah333 Great hotel, great location
Food was excellent, staff very friendly and helpful. The most comfortable bed I have ever slept in. Great location .... minutes to the subway.
November 12, 2013
Rated 5 out of 5 by Kmbox01 Sheraton Commander Hotel
Just superb place to put up on vacation
June 18, 2014
Rated 5 out of 5 by Charles62 This hotel has great advantages
It is very well located, the atmosphere prepares you well for a visit to Harvard, staff is very friendly and helpful.
September 26, 2013
Rated 2 out of 5 by IrritatingNickName Second Try
Generally, the Commander is a reasonable place to stay. This being my second stay, with a consistent experience, I'll look elsewhere first. I paid top dollar for both stays, and each time was placed in an uncomfortable room. During the first stay, a loud snowblower was scheduled to run all night outside of my 1st floor window. I was moved to an awkward room with exercise equipement in it. Not what I'd expect for the money. This past trip, my top dollar room was more like a closet. The bathroom was cramped and had no room for me to put any of my things. I came away with a couple of new bruises from banging my leg on the furniture, and arm on the door as I tried to dry my hair. The free wifi was non functional the first day, and once repaired (24 hour later) it was so slow as to not be usable for the work I needed to do. I ordered breakfast in my room and the order was wrong. Not a big deal, except that when I tried to simply order tea for my room that night, it was wrong too. Not to mention, no one thought to remind me that I had tea in the room already. It was better business to charge me $10.00 for the tea. I'll avoid the Commander unless there are no other options.
April 30, 2012
Rated 5 out of 5 by ScottV7811 Great location and beautiful hotel
The Sheraton is an excellent hotel that I highly recommend staying at if you are visiting Harvard Square.
September 11, 2012
Rated 5 out of 5 by Parent2017 NYC Parent
Great location; very close to Harvard Square. Good value; clean, comfortable rooms and a friendly staff.
November 5, 2013
Rated 5 out of 5 by ginger2012 The Hotel is warm and accomodating. The staff was very professional.
Thank you! We had a wonderful time and loved the lounge up on the 6th floor. The staff was very helpful.
August 1, 2012
Rated 3 out of 5 by HDCesq Excellent location for Harvard University
Our room on the 4th floor, and the hotel in general, were ok but definitely needs refurbishment.
August 18, 2013
Rated 5 out of 5 by Vince1891 I had a great stay!
Very nice hotel. Conveniently located. Lots to do in area. Good food, great staff, great rooms.
August 21, 2012
Rated 5 out of 5 by Xavi Staff and amenities were excellent
the staff provided quality service and food, bedroom and any problem was solved immediately.
November 30, 2012
Rated 4 out of 5 by duwan location location
This hotel has great staff and the location is almost perfect for conferences at Harvard.
August 1, 2012
Rated 4 out of 5 by TorontoTraveller Lovely & well-located
Very pleasant & helpful staff, very well-located close to Universities & other amenities.
September 8, 2012
Rated 5 out of 5 by 53KT A local Cambridge hotel
this is a great Harvard Square hotel option.
May 9, 2014
Rated 4 out of 5 by taverna60 ok for this hotel
the bed was to high could not get up in bed and i could not call room service at all
August 1, 2012
Rated 5 out of 5 by flashgordon The Commander
Great location, friendly staff, cool historical building.
April 8, 2014
Rated 5 out of 5 by Lhouston Great Stay
Great hotel in more ways than one--great location, staff, rooms, and service.
August 10, 2012
Rated 5 out of 5 by SD964 Excellent stay
I would highly recommend this hotel for accomodations, staff and location!
August 29, 2013
Rated 1 out of 5 by traveler89 disappointed with this starwood
Flies in Nubar dining area, beds/pillows not comfortable. Management rude.
August 11, 2012
Rated 1 out of 5 by Steve1234 Noisy A/C
A/C 18 inches from bed and very noisy - more typical of a cheap motel.
May 25, 2012
Rated 5 out of 5 by Kurt44 NIce Hotel
We had a great stay. Good location. Great service. Beautiful weather.
August 27, 2012
Rated 3 out of 5 by RJAM Rooms
Very small room with an even smaller bathroom. Not very comfortable.
December 17, 2012
Rated 5 out of 5 by Tony729 great stay
great hotel. clean rooms, friendly staff, great location
March 10, 2014