Rated 4 out of 5 by RyanAndrosoff Great staff!
Just wanted to thank the hotel staff for being very accommodating and willing to help. I was in for a conference during the reunion weekend which is always a hectic time and they were very able to assist, and always with a smile. As a result I'm staying with you again next May when I am back in town for my own Harvard reunion and have had excellent service from Lauren in sales to help get the room booking in place.
September 15, 2014
Rated 5 out of 5 by HM14 Weekend stay
Great value! Room very comfortable, well decorated, good size. Very convenient location. would be my first choice if returning to cambridge. Only complaint would be the AC unit which was somewhat loud and kicked on and off a few times during night. Did not bother my daughter who slept soundly.
September 15, 2014
Rated 5 out of 5 by Jackson13 Classic Hotel in a Great Location
We have stayed at this hotel many times and have always had a great experience. The location is excellent (1/4 mile from the Harvard T Stop), the staff is friendly and rooms are full of character. The management has done an excellent job in making improvements to this classic hotel to meet the needs of contemporary travelers (Workout room, Business Center, SPG Club, etc.). This is a perfect location for those visiting the museums, restaurants, shops and historic sites of Cambridge .
February 26, 2012
Rated 4 out of 5 by 79jayajay Great hotel
Convenient location in Harvard Square. Away from high traffic. The remodeled club level lounge is great.
September 11, 2014
Rated 5 out of 5 by Chris78 CONSISTENTLY AMAZING
Without doubt one of the BEST Sheraton properties in the WORLD!
ABSOLUTELY AMAZING ATTENTIVE STAFF!
No stay in Cambridge is complete without a visit to the Commander.
Lounge facilities are good.
NuBar has been redone and it's BRILLIANT!
Flatbreads, chowder and truffle fries are sensational.
March 4, 2012
Rated 5 out of 5 by LorraineM Graduation Celebration
We held a graduation celebration at the Sheraton Commander. While I have recommended this property to others, this was my first time hosting an event here. My expectations were exceeded in every way. The staff was attentive, the food was delicious and ample, the room was charming. A special thank you to Judy B. for all of her help in planning this event and making sure every detail was perfect.
September 6, 2014
Rated 4 out of 5 by Pat92 Rooms
The rooms were very clean, neat and in great condition. I have only two suggestions. Place deflectors on the heating / ac units because the air blows directly on you when sleeping. Woke each morning very congested. Lastly, could anything be done to quiet the toilets when flushed. Even with the door closed the noise would wake you when the toilet was used. Sounds picky but it was really annoying. Other than that the rooms and hotel were very nice.
September 3, 2014
Rated 4 out of 5 by Anon365 Just a few minor details
Overall, I had a lovely stay here. There were only a few minor issues.
1. First, I was told the "going green" option was simply that they don't change your linens. Not true - they don't clean your room at all, not even taking out the trash. Fine - just something to know.
2. Then there were a couple design flaws in the bathroom - the soap dish in the shower doesn't drain, so it just fills with water and makes the bar soap gross. And the tissue box on the counter was wet (because the counter had likely gotten wet at some point, and it's a cardboard box), so the tissues all came out damp. Just minor things to consider fixing.
June 23, 2014