Rated 5 out of 5 by WSBari26 This hotel comfortable and convenient.
It was my experience that they went out of their way to make everything convenient and expedicious as possible for our large Convention. Very accommodating and pleasant staff.
May 5, 2015
Rated 5 out of 5 by Jennie66 Staff is Amazing!
The staff is very accommodating and friendly. They make you feel at home, with class and style! Curtis is the best! Always goes above and beyond to insure each guest is taken care of!!
March 24, 2015
Rated 5 out of 5 by Janart A Most Pleasant Experience
Owing to circumstances beyond our control (water escape issues) my husband and myself were compelled to vacate our premises for two and one half weeks.
We enjoyed the facilities offered to club level guests and would like to single out for special mention, the hostess Jolanta in the Club Lounge. She was pleasant, efficient and sympathetic to our situation and made what was a very stressful scenario so much more relaxing. Jolanta personifies the care, attention and empathy that is the hallmark of the exemplary employee that every organization should treasure.
February 27, 2015
Rated 5 out of 5 by vendel56 excellent location
Enjoyed the stay, helpful staff and good comfort.
December 10, 2014
Rated 5 out of 5 by Ginger52 Great value
Very good value for money, clean comfortable would highly recommend
December 2, 2014
Rated 5 out of 5 by Steve Excellent staff
I have been staying at this hotel for more than 15 years and the staff here has always been friendly and helpful. The front desk staff and the bell men go out of there way to make sure you are comfortable and happy.
December 1, 2014
Rated 5 out of 5 by SeniorSavage Above expectation.
my wife and I stayed 3 nights at The Sheraton Guilford and were pleased beyond expectation at everything about our stay - clean rooms, it was quiet, the staff were courteous and responsive, there was underground free parking with security, and the lobby was spectacular having about a dozen large individually decorated christmas trees which really made it warm and welcoming. The location was very convenient as well being just off the TransCanada highway and directly across from a major mall but out of the way enough to feel like we weren`t in a busy retail district. Though we never used the in-house restaurant we heard good things about it and it looked friendly and was always busy. Our room was larger than most and had a microwave, fridge and coffe maker that were clean just like the bathroom and beddings. An excellent choice for families.
well worth the very reasonable price we paid - good job Sheraton!
December 1, 2014
Rated 1 out of 5 by unhappyguest25 Not Acceptable
My room had an empty Rye bottle in the recycling bin from someone else, there was some kind of sticker from fruit or something attached to the side of the desk and there was sticky stuff on the desk, there was no basket for the coffee machine, so at 4 a.m. when i needed to get ready to go i couldn't make coffee, the carpet has a huge stain on it in front of the coffee table. Makes me wonder what else wasn't cleaned. Although the front desk clerk stated he would make a report to the coffee basket missing, he seemed like he didn't really care so i didn't advise him of the rest of the issues...why would i?
November 3, 2014