Rated 4 out of 5 by paula4168 Recent Stay
I stay at this hotel every time I'm in town for business. Its a great location with many amenities within walking distance.
I'd say the only downfall would be that the rooms don't have fridges or microwaves which is pretty standard for most hotels nowadays.
May 8, 2016
Rated 4 out of 5 by JWin Vancouver BC traveling
Had a pleasant stay during a work trip. This hotel is located conveniently near a shopping mall and restaurants. Shuttle service is great.
April 20, 2016
Rated 5 out of 5 by Happy2016 Great places to eat, shop, and relax.
Great place to stay, food is fantastic, employee's are very helpful and very pleasing to speak with.
March 31, 2016
Rated 2 out of 5 by Zeek1682 Felt more like hostel than a hotel
Everywhere I went there were groups of Syrian refugees. Restaurant, lobby, elevators, outside parking garage... There were always mobs of people just hanging around not doing anything and was very uncomfortable. Kids fooling around in elevators, running in hallways like its their playground!
SPG floor rooms need some work- folds in carpet, chipped paint on closet doors, grout missing in tiles, crooked wall lamps that need updating. I booked this through my company and get reimbursed, so I stayed all 4 nights, but if I was paying myself, I would have checked out and went elsewhere after the first night.
Common areas were poor, no store, restaurant looked shut down with black curtains everywhere.
Outdoor pool, really??? Thank you 1960!!! Was excited to use the outdoor space, but nothing was set up for people to sit out there!!!
As a company with a corporate account I am encouraging them to select a different hotel in the Surrey area to negotiate a corporate rate in the future.
March 26, 2016
Rated 5 out of 5 by tls5 Excellent!
After very stressful business day coming back to our room which was perfectly clean and quiet was wonderful! The staff at this hotel is always accommodating. We stay here twice a year for business and they always exceed my expectations. Thank you!
March 21, 2016
Rated 4 out of 5 by KenKenS Overall is great except ....
This is a great hotel. Gave me a suite upon check-in. Great staffs. There is one little thing which hotel staff forgot to do. I just notice that I did not get my "make a green choice" points. If the hotel manager can look into this, that would be really great. I check in on Feb 1, 2016 for 2 nights. Thanks.
February 5, 2016
Rated 5 out of 5 by Perry great experience every time
I often go out of my way to stay at this hotel. The staff are awesome and the service is always top notch.
December 4, 2015
Rated 5 out of 5 by GrannyS Best Hotel Experience Ever!
Making reservations, simple, friendly. Greeting by Jane at the front desk on check-in warm, welcoming, helpful. The attendant help with my copious luggage superb, both on check in and check out. Loaded bags etc & brought car up from garage. Couldn't find my cell phone charger? They charged it for me. Didn't bring hair spray? They quickly gave me a small hair spray bottle. It felt like I had a lady in waiting and a butler at my service. Thank you Sheraton Vancouver Guilford Hotel. Only things missing were more than one chair and a drawer on the bedside table so my junk wouldn't fall off.
October 28, 2015