Rated 4,1 out of 5 by 163
Rated 5 out of 5 by Steve The staff are amazing
The staff are what makes me come back to this hotel. Everyone is friendly and genuine. I have been staying at this hotel for more than 10 years on a semi-regular basis and many of the staff members have been here for the entire time. From the front desk staff to the bellmen and lounge personel, they have a great team of people.
11 aprile 2014
Rated 5 out of 5 by Debbie2010 Sheraton Guildford
Great location for work in the Surrey area. The in room dining menu offered wild pacific salmon, which was fabulous. The staff substituted veggies for the potatoes. The warm bread was appreciated.
Gretchen at the check out counter was her usual friendly self, greeting all. I always enjoy seeing her at the front desk. Breakfast in the restaurant is nice. The staff are attentive and friendly.
10 aprile 2014
Rated 5 out of 5 by DLGAKK The Dinning Experience
I was completely blown away at the service and the exceptional food. My colleague and I ate (I believe it was called FRESH) just off the main lobby on March 25. The service was A-1 and our culinary experience was second to none. Hats off the Chef and team that evening. Thank you very much.
28 marzo 2014
Rated 5 out of 5 by Brightongal Really like the Staff
I travel for business and stay at this hotel often. Steve is great at the front desk, Loula in the morning for breakfast is so sweet and Julie at night in the conceire level makes me feel like an old friend. Having such a great staff, make it feel like home.
25 marzo 2014
Rated 5 out of 5 by Drphil Front Desk Staff
Front desk was most helpful and accommodating for all our needs
18 febbraio 2014
Rated 5 out of 5 by Trvlr1 Fantastic Stay
The staff at this facility are some of the best. Unbelievable the level of service!
13 febbraio 2014
Rated 5 out of 5 by bristol Great facilities, great staff
A long term (10 day ) booking was made enjoyable. Both conference and room facilities were beyond expectations. The Club Lounge was a pleasant surprise. Great view, service over and above the norm. The suite provided the right balance of work and relaxation space. Staff went out of their way to ensure a pleasant and productive stay.
3 febbraio 2014
Rated 5 out of 5 by Stoney99 Stayed for a conference
Had a great stay for over a week. Staff were amazing, and the facilities were great.
28 gennaio 2014