Rated 4 out of 5 by KenKenS Overall is great except ....
This is a great hotel. Gave me a suite upon check-in. Great staffs. There is one little thing which hotel staff forgot to do. I just notice that I did not get my "make a green choice" points. If the hotel manager can look into this, that would be really great. I check in on Feb 1, 2016 for 2 nights. Thanks.
February 5, 2016
Rated 5 out of 5 by Perry great experience every time
I often go out of my way to stay at this hotel. The staff are awesome and the service is always top notch.
December 4, 2015
Rated 5 out of 5 by GrannyS Best Hotel Experience Ever!
Making reservations, simple, friendly. Greeting by Jane at the front desk on check-in warm, welcoming, helpful. The attendant help with my copious luggage superb, both on check in and check out. Loaded bags etc & brought car up from garage. Couldn't find my cell phone charger? They charged it for me. Didn't bring hair spray? They quickly gave me a small hair spray bottle. It felt like I had a lady in waiting and a butler at my service. Thank you Sheraton Vancouver Guilford Hotel. Only things missing were more than one chair and a drawer on the bedside table so my junk wouldn't fall off.
October 28, 2015
Rated 5 out of 5 by Lorita Awesome hotel!
We stayed for one night. The room was nicely sized ,very clean and c omfortable. The first room we checked into was undergoing some maintenance in the bathroom, we called the front desk and were given a room on the higher floor promptly and didn't have to wait in line again for rekeying the new room keys. Staff is very friendly and helpful.
We got the room with mountain views. The view is beautiful from the hotel. Quiet hotel. Enjoyed our stay.
August 23, 2015
Rated 4 out of 5 by BCGuy A surprisingly nice hotel in Guildford
Spent one night there on way to YVR when every other room in Vancouver was sold out (I think because of the women's FIFA final). Price was reasonable, facilities very nice and staff excellent. Would stay again.
July 8, 2015
Rated 2 out of 5 by Alliecolvin Barking Dog
Stayed at the hotel on night of June 18th. There was a dog barking through the night in the adjoining room. Did not sleep that night. I brought this issue up during checkout, no concern or offer was given to remedy this. I emailed the hotel about this concern no reply was given. My assumption is that this is a hotel for humans and if dogs are causing a nuisance they should be removed.
June 22, 2015
Rated 5 out of 5 by Herm1 We were reall pleased with our short stay
We arrived by car from Calgary, Alberta, very tired from driving, our purpose being to attend a funeral in Surrey, and were very pleased with all aspects of our stay, starting with reception and room assignment and handicap parking. We would certainly like to return in future when we have opportunity.
June 10, 2015
Rated 5 out of 5 by Gigi78 Enjoyable overnight
Arrival and check in quick and very efficient. Originally ordered room with two beds, but did only need one as I arrived solo. After mentioning to the front desk that I only needed one bed but if not available - no big deal. After checking it seemed no room with one bed was unoccupied. But the front desk clerk made the effort went to the back and checked again and came to tell me he would upgrade me to a room on the 20th floor. Wonderful large room, with lovely view of the mountains. I could not have been happier. Thank you Sharaton!
June 7, 2015