Rated 5 out of 5 by Lorita Awesome hotel!
We stayed for one night. The room was nicely sized ,very clean and c omfortable. The first room we checked into was undergoing some maintenance in the bathroom, we called the front desk and were given a room on the higher floor promptly and didn't have to wait in line again for rekeying the new room keys. Staff is very friendly and helpful.
We got the room with mountain views. The view is beautiful from the hotel. Quiet hotel. Enjoyed our stay.
August 23, 2015
Rated 4 out of 5 by BCGuy A surprisingly nice hotel in Guildford
Spent one night there on way to YVR when every other room in Vancouver was sold out (I think because of the women's FIFA final). Price was reasonable, facilities very nice and staff excellent. Would stay again.
July 8, 2015
Rated 2 out of 5 by Alliecolvin Barking Dog
Stayed at the hotel on night of June 18th. There was a dog barking through the night in the adjoining room. Did not sleep that night. I brought this issue up during checkout, no concern or offer was given to remedy this. I emailed the hotel about this concern no reply was given. My assumption is that this is a hotel for humans and if dogs are causing a nuisance they should be removed.
June 22, 2015
Rated 5 out of 5 by Herm1 We were reall pleased with our short stay
We arrived by car from Calgary, Alberta, very tired from driving, our purpose being to attend a funeral in Surrey, and were very pleased with all aspects of our stay, starting with reception and room assignment and handicap parking. We would certainly like to return in future when we have opportunity.
June 10, 2015
Rated 5 out of 5 by Gigi78 Enjoyable overnight
Arrival and check in quick and very efficient. Originally ordered room with two beds, but did only need one as I arrived solo. After mentioning to the front desk that I only needed one bed but if not available - no big deal. After checking it seemed no room with one bed was unoccupied. But the front desk clerk made the effort went to the back and checked again and came to tell me he would upgrade me to a room on the 20th floor. Wonderful large room, with lovely view of the mountains. I could not have been happier. Thank you Sharaton!
June 7, 2015
Rated 5 out of 5 by WSBari26 This hotel comfortable and convenient.
It was my experience that they went out of their way to make everything convenient and expedicious as possible for our large Convention. Very accommodating and pleasant staff.
May 5, 2015
Rated 5 out of 5 by Jennie66 Staff is Amazing!
The staff is very accommodating and friendly. They make you feel at home, with class and style! Curtis is the best! Always goes above and beyond to insure each guest is taken care of!!
March 24, 2015
Rated 5 out of 5 by Janart A Most Pleasant Experience
Owing to circumstances beyond our control (water escape issues) my husband and myself were compelled to vacate our premises for two and one half weeks.
We enjoyed the facilities offered to club level guests and would like to single out for special mention, the hostess Jolanta in the Club Lounge. She was pleasant, efficient and sympathetic to our situation and made what was a very stressful scenario so much more relaxing. Jolanta personifies the care, attention and empathy that is the hallmark of the exemplary employee that every organization should treasure.
February 27, 2015