Rated 4 out of 5 by Gabyste Perfect weekend
If you happen to be close to Portsmouth, NH
this hotel is perfect to spend a nice weekend in a relaxing atmosphere, and a few steps to the city's downtown to go for a delicious local food speciality.
April 21, 2014
Rated 3 out of 5 by NY12 Up All Night
There were very loud guests running up and down the hallway late into the night and early morning hours, causing a commotion and keeping us awake for most of the night. They were clearly coming in after a night out, and were loud and inappropriate. The staff of the hotel was unable to control the situation, and as a result, we were unable to sleep and were quite unhappy.
April 20, 2014
Rated 4 out of 5 by Jo56 Pet Friendly
It was great to be able to bring our 10 week old puppy since at this age she is to young for a kennel. I have to say all the staff were great with her all loved her. I just wish that when we booked we were told at the time that we couldn't leave her alone in the room. We went to go to a 50th birthday party . So that meant one of us had to miss a good portion of the party and we had to attend at different times. We were told on arrival. I just think this is something guests shoul be prepared for.
April 14, 2014
Rated 1 out of 5 by kaiteclaire Horrible Room
My husband and I arrived on a sold out Saturday night and we were given a last sell "lock-out" room to a suite. The room was very tiny, covered in dust, had minimal lighting and was freezing cold. The heat is controlled in the attached suite. Our window was also broken and remained open all night. The front desk was sympathetic and gave us a slight discount with breakfast. My husband ordered an omelette that was the consistency if rubber. We will not be returning. While the staff was kind, I do feel we should not have paid what we did for the room. Service seemed to be compromised due to the large wedding.
April 3, 2014
Rated 4 out of 5 by quilter Heat in meeting
Heat in meeting rooms too warm and staff did not seem to be able to low temp before our afternoon meeting was over.
In addition the women's restroom to the left of the desk, cloest to the elevator, handicap stall , lock on the door needs to be adjusted so that it will easily lock.
April 7, 2014
Rated 4 out of 5 by Guss12 Do not book your conference here.
The hotel is centrally located for walking around town. Parking is a problem, even with their access to an open lot next door and their own garage.
Staff was helpful and friendly.
The conference rooms were extremely uncomfortable and the temperature in the rooms were unbearable. I would not recommend holding your conference at this location.
April 5, 2014
Rated 3 out of 5 by Sherry123 Needs to pay attention
Arrived early, was told they would call when room was ready, 5 hours later (5pm) no call. Noisy, people staying above me sounded like they were building a house, called (10:30pm) front desk and was told renovations were being done on floor 2, told her noise is coming from 4th floor, her reply 1st floor? Hotel stay 2 days before in same city was far superior, colleagues staying at another hotel also found it to be far better.
April 3, 2014
Rated 5 out of 5 by TimK9873 Sheraton Portsmouth, NH
Room was very nice. We stayed in a newly The . The closet space could be slightly larger.
The registration staff and the bell captains were excellent. especially Ryan, Alex and Grace at the front desk and Tim one of of the bell captains. Even the room cleaning staff were extra ordinary.
March 31, 2014