Rated 3 out of 5 by BillinBoston NOT HAPPY with the late night NOISE
Loud, wedding, after wedding, after wedding, we made two noise complaints. It was awful.
October 7, 2013
Rated 4 out of 5 by Coastfan Had a very pleasant stay
Quick and easy check-in and check-out. Staff very friendly and helpful. The food service was very good too.
July 26, 2012
Rated 5 out of 5 by brian43 great location
Able to visit outlet stores conveniently, nice town to walk around. Staff were excellent and very helpful.
October 29, 2012
Rated 5 out of 5 by Karen Shalom at the Reception Desk
I was very please with the service and professionalism that I received from all staff, especially, Shalom.
February 3, 2013
Rated 4 out of 5 by Lieutenant Nice Staff
Good location. Attentive staff. Housekeeping slightly lacking, Scum around edge of pool, not inviting.
August 16, 2012
Rated 5 out of 5 by BRUCE721 GOOD LOCATION
THE HOTEL IS A SHORT 10 MINUTE WALK FROM BOW STREET WHERE ALL THE PORT SIDE RESTAURANTS ARE LOCATED.
May 29, 2013
Rated 5 out of 5 by me712 Hotel is excellent
The hotel is conveniently located, well appointed, clean and comfortable, and staff is outstanding.
July 16, 2012
Rated 5 out of 5 by ktw1130 Great Location
Location was great, staff was very helpful. Would definitely return and recommend to friends.
August 7, 2012
Rated 5 out of 5 by AM13 The food was wonderful!!
Our company had a clambake - that was superb!! Overall food and service was great. Thanks!!
May 23, 2013
Rated 4 out of 5 by sabo1 Better than expected
Helpful and knowledgeable check in staff
Rooms are clean and comfortable
October 9, 2012
Rated 4 out of 5 by DBin Sheraton Portsmouth
Not satisfied with level of service from front desk and customer relations departments.
November 13, 2012
Rated 4 out of 5 by Mike Best in the area
Nice property in "downtown" Portsmouth. Wonderfully helpful and courteous staff.
April 16, 2013
Rated 5 out of 5 by BTJL Staff extremely accommodating
The front desk staff was help, professional and cheerful. Very much appreciated.
December 17, 2012
Rated 5 out of 5 by Anne2013 Great hotel - great location
Loved the hotel and the location. Only draw back was the pool was not open.
August 6, 2013
Rated 5 out of 5 by Josee Great SPG benefits
Came in at 1am and still got great staff and they were friendly
September 23, 2013
Rated 5 out of 5 by BigEd Great staff and a wonderful stay
Stayed for business ... staff was very helpful and made it a great experience.
February 8, 2013
Rated 5 out of 5 by eeva Shopping holiday
This hotel met my expectations and then some. Close to great shopping.
August 7, 2013
Rated 5 out of 5 by JanenRon This hotel is in a beautiful area!
Great room, attentive staff, spectacular area w/ in walking distance
August 14, 2013
Rated 4 out of 5 by starfish73 Love it !!!!
The check in lady was really fabulous. She sure semed to enjoy her work.
December 29, 2012
Rated 5 out of 5 by Cystal650 Very clean, comgortable, beautiful and relaxing
We had a lovely experience. I can't think of one thing to complain about
February 23, 2013
Rated 4 out of 5 by Pavlov This hotel has an excellent chef
Friendly staff in a desirable location.
October 18, 2013
Rated 5 out of 5 by Cor19 Great staff
Everyone is so friendly and helpful. i always have an amazing stay.
February 28, 2013
Rated 5 out of 5 by Binky District Conference
Facility and food were great!
Fire alarm was special, too!
June 3, 2013
Rated 4 out of 5 by MilliV Nice Location
very nice loation at the edge of the center of town
January 4, 2013
Rated 5 out of 5 by heis great
very nice hotle- nice staff very comfortable
January 28, 2013
Rated 4 out of 5 by KHVS The hotel knows customer service.
Enjoyed our stay, received special attention
September 23, 2012
Rated 5 out of 5 by DOROTHY FRIENDLINESS
I AM ALREADY BOOKED AGAIN FOR 4/12 - 4/14
March 13, 2013
Rated 1 out of 5 by SleepyInNH Tries to be nice but fails
This hotel tries to be nice but fails. Here are just a few examples:
1. I attended for a business conference held at the hotel. The room where we met was nice, but one of the exits opened into a hallway that was full of old furniture and other random junk. I guess they were using the hall for storage. Not the kind of impression that a nice hotel wants to make.
2. Maintenance does not focus on the small details. For example, there were places in the room where the paint was chipped or cracking. Places where you could see where the ceiling was repaired and when they repainted, they used semi gloss instead of flat. You could also see a number of places where they had painted trim without taping (and without being careful). These are not things you find in nice hotels.
3. The walls in this hotel are incredibly thin. I am always astounded when I stay in a hotel where there is no soundproofing between rooms. In this particular instance, I was kept up all night long by a couple in an adjoining room who were getting to know each other in very intimate ways. I heard everything, and at one point they were so energetic that my own bed was shaking. Needless to say, the following day of my conference was less than productive due to sleep deprivation.
May 11, 2013
Rated 3 out of 5 by Ralph66 not as expected
put in handicap room. shower area dirty
May 6, 2013
Rated 4 out of 5 by Rachel Sheraton Portsmouth Review
The staff was excellent in all areas
February 17, 2013