Rated 5 out of 5 by Ellen1255 The Shopping is awesome
The hotel is quiet and nestled in an great area close to all the shopping and beautiful sceanery
November 13, 2013
Rated 5 out of 5 by Pattie60 great location and staff
The staff is very friendly and helpful. Hotel is in a great location with great views. Very comfortable beds.
November 20, 2012
Rated 4 out of 5 by Coastfan Had a very pleasant stay
Quick and easy check-in and check-out. Staff very friendly and helpful. The food service was very good too.
July 26, 2012
Rated 5 out of 5 by brian43 great location
Able to visit outlet stores conveniently, nice town to walk around. Staff were excellent and very helpful.
October 29, 2012
Rated 5 out of 5 by Karen Shalom at the Reception Desk
I was very please with the service and professionalism that I received from all staff, especially, Shalom.
February 3, 2013
Rated 4 out of 5 by Lieutenant Nice Staff
Good location. Attentive staff. Housekeeping slightly lacking, Scum around edge of pool, not inviting.
August 16, 2012
Rated 4 out of 5 by NYRes October visit
Hotel is very convenient for walking to downtown area. Restaurants and shops are very close.
October 23, 2013
Rated 5 out of 5 by BRUCE721 GOOD LOCATION
THE HOTEL IS A SHORT 10 MINUTE WALK FROM BOW STREET WHERE ALL THE PORT SIDE RESTAURANTS ARE LOCATED.
May 29, 2013
Rated 5 out of 5 by me712 Hotel is excellent
The hotel is conveniently located, well appointed, clean and comfortable, and staff is outstanding.
July 16, 2012
Rated 3 out of 5 by BillinBoston NOT HAPPY with the late night NOISE
Loud, wedding, after wedding, after wedding, we made two noise complaints. It was awful.
October 7, 2013
Rated 5 out of 5 by ktw1130 Great Location
Location was great, staff was very helpful. Would definitely return and recommend to friends.
August 7, 2012
Rated 5 out of 5 by AM13 The food was wonderful!!
Our company had a clambake - that was superb!! Overall food and service was great. Thanks!!
May 23, 2013
Rated 5 out of 5 by mhann Excellent and courteous staff
The staff was so courteous and met all our needs.
December 23, 2013
Rated 4 out of 5 by sabo1 Better than expected
Helpful and knowledgeable check in staff
Rooms are clean and comfortable
October 9, 2012
Rated 4 out of 5 by DBin Sheraton Portsmouth
Not satisfied with level of service from front desk and customer relations departments.
November 13, 2012
Rated 3 out of 5 by Drew87 Good hotel, but my room needs a little work
This is your typical Sheraton - looks great, great service, and overall a good experience. The third floor, where our room was, was newly renovated and had a nice new modern feel to it. The hotel was a few blocks walk from downtown and the water, so definitely great location as well.
I had two issues with our stay. First, stay away from the breakfast! While I'm supposed to refrain from mentioning competitors, I've had MUCH better breakfasts for FREE from other hotels. For two of us, we paid over 30 for our meal. It was sold to us by the folks at reception like it was free and it appeared to be free as well since it was displayed as a buffet in the middle of the lobby. My girlfriend complained about burnt coffee and dry eggs and I said "Well what do you expect, it's a free breakfast?" Then I got the $35 bill. No way should guest have to pay for that. I regret not asking for a refund.
Sheraton - step up your game or stop charging for that.
Second, the newly renovated room I stayed in had a ridiculous draft. While no windows were open, the first night of our stay it felt as if we left one open all night. I sat in a chair in front of the AC/Heater and when the heat wasn't blowing, cold air from outside was blowing onto my feet from the wall/floor. Maybe someone didn't properly install and insulate around the machine, but it was very uncomfortable for our 2 day stay.
February 17, 2014
Rated 4 out of 5 by Mike Best in the area
Nice property in "downtown" Portsmouth. Wonderfully helpful and courteous staff.
April 16, 2013
Rated 5 out of 5 by BTJL Staff extremely accommodating
The front desk staff was help, professional and cheerful. Very much appreciated.
December 17, 2012
Rated 5 out of 5 by BigEd Great staff and a wonderful stay
Stayed for business ... staff was very helpful and made it a great experience.
February 8, 2013
Rated 5 out of 5 by Anne2013 Great hotel - great location
Loved the hotel and the location. Only draw back was the pool was not open.
August 6, 2013
Rated 4 out of 5 by starfish73 Love it !!!!
The check in lady was really fabulous. She sure semed to enjoy her work.
December 29, 2012
Rated 5 out of 5 by Cystal650 Very clean, comgortable, beautiful and relaxing
We had a lovely experience. I can't think of one thing to complain about
February 23, 2013
Rated 5 out of 5 by eeva Shopping holiday
This hotel met my expectations and then some. Close to great shopping.
August 7, 2013
Rated 5 out of 5 by JanenRon This hotel is in a beautiful area!
Great room, attentive staff, spectacular area w/ in walking distance
August 14, 2013
Rated 5 out of 5 by Josee Great SPG benefits
Came in at 1am and still got great staff and they were friendly
September 23, 2013
Rated 5 out of 5 by Cor19 Great staff
Everyone is so friendly and helpful. i always have an amazing stay.
February 28, 2013
Rated 5 out of 5 by Binky District Conference
Facility and food were great!
Fire alarm was special, too!
June 3, 2013
Rated 4 out of 5 by MilliV Nice Location
very nice loation at the edge of the center of town
January 4, 2013
Rated 4 out of 5 by Pavlov This hotel has an excellent chef
Friendly staff in a desirable location.
October 18, 2013
Rated 4 out of 5 by KHVS The hotel knows customer service.
Enjoyed our stay, received special attention
September 23, 2012