Rated 5 out of 5 by Nancy1560 This hotel was wonderful!
This hotel more than met our expectations! Starting with the staff in the front lobby and at the check in desk. They were very friendly and accommodating. The room we stayed in was beautiful, very modern, immaculate and very well thought out. It had everything that you would need, even the electrical outlets were conveniently located. The bedding seemed like it was brand new and the beds and pillows were so very comfortable!
December 9, 2013
Rated 5 out of 5 by scampbell228 Best Kept Secret for Wedding Reception
Our daughter was married Oct 12 and decided to do a mini destination wedding in Portsmouth NH. Sheraton Porstmouth Harborside was fabulous. Katryn Treamer was a fantastic wedding coordinator and made every step of the process seamless. The food was incredible and a great value. Can't say enough about the location & accommodations. Everyone raved about the wedding, the food and the ambiance. Definitely 5 Star experience
October 18, 2013
Rated 5 out of 5 by Sue1800 Easy Access
Great experience and Pet Friendly. Many of the restaurants in town havve patios and you see the dogs sitting outside with the owners. Very refreshing.
June 17, 2014
Rated 5 out of 5 by Kch55 The hotel and it's staff was outstanding.
We had >70 guests stay at the hotel for our son's recent wedding.
We were in suites, condos and regular rooms.
The staff were helpful and attentive.
Dan Witham, in charge of catering was awesome. We had the Rehearsal dinner as well as breakfast for our guests on Sun morning. Every staff member we encountered made it their priority to see that our event was perfect!
November 7, 2013
Rated 5 out of 5 by GMKWedding Great Wedding Venue
We had the pleasure of having our daughter's Wedding there this past weekend. Everything was top notch from the beginning to the end. The staff was outstanding from the Katrin the event planner and I believe Sarah to the the two front desk gentlemen to the valet guys. Our guests had a blast and said that the event was outstanding. More than pleased. Thanks everyone
September 5, 2013
Rated 3 out of 5 by RJS666 Rough weekend
The staff on duty were excellent, and deserve a big atta-boy for their efforts. The issue was under-staffing. For instance, the club lounge was un-staffed, and quickly became a mess even when guests tried to clean up after themselves.
The rooms are dated, especially the bathroom. Cracked sinks can easily be replaced; accordian doors can add a lot of space.
September 5, 2012
Rated 3 out of 5 by Divejuice Dissappointed a little.
I will admit it has been a year since I stayed at another Sheraton, this one made me feel a little nickle & dimed. Great Location. Pulled up in front, no valet to greet or render assistance. xtra charge for garage parking. Extra charge for a club suite, speaking of which was very small.
Bathtub stopper broken, grooming mirror loose. I was disappointed.
July 3, 2012
Rated 5 out of 5 by Shayla15 Excellent Hotel
Whether you are organizing a conference, wedding or get-a-way we would highly recommend the Sheraton Harborside in Portsmouth, NH.
June 10, 2014
Rated 5 out of 5 by LTPW Lovely Hotel
This hotel is wonderful and the location is perfect to walk to everything in town! The staff was very nice. The front desk was great - very friendly!
September 18, 2014
Rated 2 out of 5 by GregM Good Location, Rooms Need Upgrading
The hotel looks great in the pictures but there is a reason that they do not show the rooms. Holes in the curtains, black marks on the walls, out dated bathrooms, etc... I have stayed at several Sheratons in the past few months. This is not up to standard. Moreover, it should definitely NOT be a 10,000 point charge. Huge rip off.
August 4, 2012
Rated 1 out of 5 by Visitor793123 September 2, 2012 Stay
My recent stay at this property failed expectations. The A/C unit was inoperable and, upon notification, a hotel representative explained that the hotel was sold out. A/C was necessary due to the temp, as well as the high level of noise from adjoining rooms. I checked out a day early without further incident.
September 6, 2012
Rated 5 out of 5 by MerMer GREAT STAY!!
This is a beautiful hotel on the harbor. Easy to get to and convenient. No charge for parking. Food in the restaurant was delicious and great service. Staff was very friendly and helpful. Our room was beautiful and a great breakfast! I highly recommend this hotel.
November 20, 2012
Rated 5 out of 5 by Robertdavid A Great Hotel at Exceptional Value
We have been staying at The Sheraton Portsmouth for years, and it just keeps getting better. The rates are great, the rooms clean and inviting and the staff is exceptional. They welcome our dog James with open arms. Great location in downtown Portsmouth.
March 14, 2012
Rated 2 out of 5 by CS14 Hotel Not Up To Standard
We were excited to find a Sheraton in Portsmouth NH however upon checking-in we found the room and bathroom very outdated, the staff not very knowledgeable and the hallways to be loud due to the space on the Starwood Preferred Guest Floor.
October 10, 2012
Rated 5 out of 5 by Hornet205 This Hotel has great features.
This hotel is in a great location to the town, it also has an extremely friendly staff and furthermore it is very well maintained and clean. The overall services were fantastic one of the best hotels I have ever stayed at.
November 21, 2012
Rated 5 out of 5 by CRNJ You should stay at this hotel!
This is a great hotel; it is clean, has a terrific staff and is convenient to everything. If you're looking for a great stay in a quaint New England town, with lots of shops and dining near by, this is the place for you!
November 28, 2012
Rated 3 out of 5 by ellenpic great location, needs updating
The hotel stay was okay. It was a great location. However, for the price the rooms need a major update. The decor was dated and there was major signs of wear and tear.
August 28, 2012
Rated 3 out of 5 by philo status of this Sheraton site
My family and I were surprised by the state of the main lobby of that hotel and in particular the sign in desk that looks like a plywood framing with stain applied....
August 29, 2012
Rated 5 out of 5 by Loud030607 Great value, great location
Everything about my stay was perfect. Early check in and changes to my reservation were handled quickly and without hassle.
March 10, 2014
Rated 5 out of 5 by Slats23 Customer Service is everything
Great hotel and exceptional customer service during check in and check out. Terrific staff and hotel! We will recommend to others staying in the area.
September 10, 2013
Rated 3 out of 5 by kts14 Staff is great - Hotel needs upgrade -overpriced
Hotel was a last minute choice on a
holiday weekend - so I know the price point
was high - BUT way too high for the
The club floor service was a disappointment
terrible food, very dirty disorganized
messy - not appealing
Staff was courteous - lovely actually - exected
more from the hotel. Slow elevators
TV lacked the movie service as advertised
room small, dark.
Bed was comfortable.
Overall not terrible - but very average - for
the price I expected a bit more
September 2, 2014
Rated 1 out of 5 by CJOBrien Don't stay here
Quality well below Sheraton standards both in property cleanliness and management.
August 23, 2012
Rated 3 out of 5 by director26 good location
good location in Portsmouth.
no televisions were working in the Fitness room.
August 13, 2012
Rated 2 out of 5 by vmr2012 Needs work
Hotel location is great. However the facilities need updating.
December 13, 2012
Rated 5 out of 5 by bottomlinebob New Years Eve
Excellent accommodations and excellent service!
January 2, 2014
Rated 5 out of 5 by Dezabel Managing Partner
Excellent place to stay for business or family
July 23, 2013
Rated 2 out of 5 by DPB63 The townhouse suites are NOT up to Sheraton Standards
As a spg Gold member I expected more when booking this reservation. We stayed in the 2 bedroom condo/townhouses. Unfortunately these units are privately owned condos which the hotel manages.
These units are definitely not up to Sheraton or Starwood standards. The units were dirty, run down, and look as if there had been no renovations this century.
The furnishings are old and worn and very dated. The kitchen reminded me of the one in my student apartment in the 1980's. The carpet, especially into the unit, is thread bare and filthy. There are many minor maintenance issues which illustrate how poorly the units have been maintained (sliding closet doors that don't work, scuff marks and dents in the walls, mold and dirt around crevices in the shower stall, stains on the cheap dated bathroom cabinet).
The hotel itself may have nice, clean starwood quality rooms; the townhouses do not. If you need the extra room I would highly recommend checking out the other newer hotel chains in Portsmouth.
Sheraton (and Starwood) need to require these units to be up to their standards or refuse to rent them out. At least there should be a disclaimer on the website that these units are in fact privately owned and may not meet the guest's expectations of starwood properties.
August 19, 2012
Rated 5 out of 5 by KB14 Outstanding Staff
My stay at the Sheraton Portsmouth was for a two day conference. The staff was outstanding! The food was excellent! Rooms were clean and comfortable! I was actually sad to leave the staff! Great job Sheraton Portsmouth!
September 11, 2014
Rated 5 out of 5 by laurie1966 Great Hotel and Staff
Our experience started very well with the gentleman at valet parking to Sarah at the front desk checking us in. She was very professional and helpful. The Tavern food in the Lobby was fantastic the decor of the lobby and rooms was excellant. The only part I was not impressed with was the pool.
September 9, 2014
Rated 2 out of 5 by KarenColeen Not pleased
We were very disappointed in this hotel, which did not meet Sheraton standards. The room was tiny with scuffed up walls and furniture, one light in the bathroom, a view of concrete, and an old, loud AC unit. The walls were so thin we could hear the TV of our next door neighbor, and called the Front Desk at 2am as we could not sleep. When we arrived after a long day of travel, eager to stretch in the pool, we were told it was out of order -- in the height of summer. We were offered admission to the YMCA pool instead! Which was not was not even available as it was closed at the time (6pm). Overall, we were very disappointed and voiced this to staff.
August 30, 2013