Rated 3.8 out of 5 by 211
reviewers.
Rated 4 out of 5 by Johndrob Townhouse
We stayed in a townhouse, and it lacked the amenities one would expect in a hotel room; for example, it had no luggage racks, and there were no hooks on the backs of the bathroom doors. Little things like that make things easier on a trip. Was disappointed that they switched to valet parking only for both the underground lot and the area in front of the hotel and townhouses. After 3 times staying there, we might try another place in Portsmouth next time. Very convenient location, though - walking distance to downtown.
June 11, 2013
Rated 3 out of 5 by maesea The Triangle
We used SPG points at this hotel, so we had an SPG room, which now I am guessing the smaller rooms. Our room was shaped at a triangle, which was a little odd but the bathroom was way to small because of it. The wall is right in your face as your using the toilet .Our a/c unit in our room was a bit noisy and it never really kept our room cool even at 60 but I think it's because the shape of the room.
June 13, 2013
Rated 4 out of 5 by Mike47 This hotel is eager to please.
Upon check in I asked if we were eligible for free upgrade. We were upgraded to the club floor where Christine went above and beyond to bring me some tea and ice cream as I wasn't feeling well.
At checkout we requested a wheelchair and after waiting 25 min. I called again. The host was very apologetic for forgetting about us and added 500 points to our account
June 9, 2013
Rated 2 out of 5 by Disappointed12 Needs renovation
The rooms desperately need renovation. Our bed was comfortable, but the bathroom was very old, grimy (not housekeeping's fault) and desperately needs to be renovated. The breakfast was excellent and the staff very friendly.
June 10, 2013
Rated 5 out of 5 by Jungatheart Super Sheraton
My wife and I spent three days at the Sheraton while visiting Portsmouth. We had a one-bedroom suite complete with kitchen, dining and living area that had two floors! It's the most amazing accommodation we've had, in terms of space, in all our extensive travels the past two years. The food was also excellent in the restaurant, although the view of debris piles in the harbor outside was a downer. Also, the "wines rated 90+" was a disaster. There were only two wines--one of which was rated only 88 and was clearly bad.
June 6, 2013
Rated 4 out of 5 by Pam98 Superb location and great staff!
This hotel is in great central location. There are so many great restaurants and shopping within a short walking distance. Unfortunately, I was only there for 1 night on a business trip, but the staff was excellent in making recommendations to fit in as much local fun as possible in the short time frame that I had.
June 5, 2013
Rated 5 out of 5 by Binky District Conference
Facility and food were great!
Fire alarm was special, too!
June 3, 2013
Rated 5 out of 5 by BRUCE721 GOOD LOCATION
THE HOTEL IS A SHORT 10 MINUTE WALK FROM BOW STREET WHERE ALL THE PORT SIDE RESTAURANTS ARE LOCATED.
May 29, 2013