Rated 5 out of 5 by Roxy24 Staff is exceptional!
The staff at this hotel helped make my stay exceptional. Taylor, the manager, and Mic, at the front desk, were especially helpful.
May 15, 2013
Rated 3 out of 5 by StanBob Filthy Shower in Room 678
How many months will it take to finish the sixth floor club room? It has been closed for renovation all this year.
December 4, 2013
Rated 5 out of 5 by silversnake1326 Very nice stay
Stayed at this location for work. Facility was very nice; staff was very professional and pleasant. Would highly recommend.
December 13, 2011
Rated 5 out of 5 by Macias08 Excellent hotel for business trip
I stay at this hotel for conferences or workshops for the WBB, Inc. It's very convenient for the purpose of the conference.
October 28, 2012
Rated 3 out of 5 by SPGPlatium6 Sheraton IAD
Location is far from the airport and restaurant closes early but superb staff, and nice club lounge which opens early.
November 18, 2011
Rated 4 out of 5 by JohnOV reveiw
Sheraton Reston was just fine
March 2, 2014
Rated 4 out of 5 by rodrider Comfortable Stay
My room was very comfortable and the hotel was clean. Breakfast was delicious and offered a great variety.
November 27, 2013
Rated 5 out of 5 by KTWANNABE Great Experience
This hotel has spacious rooms, great food, friendly staff and great shuttle service to Dulles or just about town
September 27, 2012
Rated 5 out of 5 by Kosta attentive staff
Special kudos for the polite and attentive staff at the Syrah restaurant. That alone made our stay memorable.
December 27, 2012
Rated 4 out of 5 by pocoloco great hotel, great location
this is a great hotel, comfortable, with all ammenities, and the social hour is excellent. Good wine tasting.
February 1, 2013
Rated 4 out of 5 by ClayW Business
Nice hotel, rooms were nice and clean. Nice pool if you get a chance. Under renovation but was not a bother.
August 22, 2013
Rated 3 out of 5 by DuckyB412 Overnight
The hotel was comfortable for an overnight stay. The staff were very helpful, and made for a nice overnight.
August 17, 2013
Rated 5 out of 5 by JohneD Quik Trip
Easy access from highway, close to Unisys facility, easy check in and check out and service with a simle!
December 9, 2012
Rated 5 out of 5 by SuperSSV great for good pricing
very nice stay, quiet and comfty room, was much better than what I expected after reading other reviews
July 28, 2012
Rated 1 out of 5 by EricaL No hot water, no follow through on promises
I originally booked the Sheraton Reston when a heavy snowstorm was expected and I had to cancel my travel due to weather. I rebooked my travel for the next week. I was assured on the phone by the reservation desk that, as a "valued" SPG member, I would be contacted by the billing department to discuss refunding my cancellation fee. I was never contacted or refunded. When I arrived the next week, the very first morning I had no hot water in my room due to a hotel-wide outage. I was assured on the phone by the front desk that, as a "valued" SPG member, I would receive 3,000 pts as a way of making up for the problem. When I checked out, no one mentioned anything or even asked if I was affected by the hot water outage. Furthermore, I have yet to see any points post to my account. I was also approached by a shady man in the hotel lobby and followed on the complimentary shuttle to Reston Town Center. As a single female traveller, this was very unnerving. My office is literally next door to the Sheraton, but I seriously doubt that I will stay there again. I understand that things can go astray in the best of hotels, but what I cannot understand is the complete lack of follow through on two separate occasions from the Sheraton staff. The poor customer service will make me look elsewhere when I travel for business to Reston.
March 18, 2014
Rated 3 out of 5 by Bakers The staff in the restaurant were exceptional
Consuala and the waiter with Hispanic decent who worked in the restaurant were exceptional.
December 11, 2012
Rated 4 out of 5 by spookynj like this hotel
This hotel has good places to eat, the room was nice the staff was above and beyond.
September 9, 2013
Rated 5 out of 5 by Denvervisitor great hotel close to the mall.
very nice people. you feel welcome at all times. room are clean. close to the mall.
February 13, 2013
Rated 5 out of 5 by Mik33 Stay experience
This has been a wonderful stay! Staff is truly professional. Rooms are comfortable
May 16, 2013
Rated 4 out of 5 by LJ44 Great Place to stay
Rooms are very spacious and the entire hotel presents a very relaxing atmosphere.
October 19, 2012
Rated 5 out of 5 by grandmaDeb Reston Sheraton Comfort
The Reston Sheraton met and exceeded our expectations for our one night stay.
December 18, 2012
Rated 4 out of 5 by Timbuktu Unusually good service from a DC area hotel
Comfortable, well-kept facility with responsive staff. Would stay again.
June 24, 2013
Rated 5 out of 5 by york901 Fabulous Stay
Beautiful hotel with the most wonderful, friendly and attentive staff.
May 4, 2012
Rated 3 out of 5 by Lemon25 Staff
Hotel staff was excellent. Jessie at the front desk was very helpful.
September 19, 2012
Rated 4 out of 5 by David45 Reston VA
Stayed 5 nights and had a good stay, the hotel met all my needs.
August 27, 2012
Rated 5 out of 5 by Wendy3 Staff was very welcoming
The staff of the Sheraton was VERY helpful and welcoming to me.
January 19, 2013
Rated 4 out of 5 by SuperPT Nice and clean
Nice hotel, great staff. Clean and friendly. Very comfortable
September 1, 2013
Rated 4 out of 5 by dgf123 convenient location
very pleased with cleanliness, service and staff
January 30, 2013
Rated 5 out of 5 by Barbara47 Very clean nice hotel.
Very nice hotel with friendly associates.
December 22, 2012
Rated 3 out of 5 by Revike Hotel's tired!
Great location but it's worn out!
March 21, 2013