Rated 4 out of 5 by 186
Rated 5 out of 5 by Bitburg21 This is a very nice hotel.
We've stayed here about three or four times within the last 18 months. On each occasion the staff has been superb!!! The facilities are very nice and the beds are very comfortable.
14 avril 2014
Rated 5 out of 5 by ValTiffani Nice place to stay in Reston
I have stayed at this hotel many times when in the Reston area. Check-in and Check-out are simple and quick. The rooms and bed are great. Breakfast was okay.
10 avril 2014
Rated 5 out of 5 by anot stay at sheraton
Ti was superb for helping my cousin get the best deal for celebrating their wedding reception in the hotel. The food was great, the service was excellent, the room was super clean
7 avril 2014
Rated 5 out of 5 by Lindalouand2 great park and fly package
The hotel offers a good park and fly package for Dulles airport. The shuttle was prompt. The hotel was easy to work with even though we had an arrival time of 7 in the morning because of our flight schedule.
7 avril 2014
Rated 5 out of 5 by Jeff02 Best port in a storm
United airlines stranded us at Dulles International Airport on February 15, 2014. Customer Service was packed so we headed outside to flag down a hotel van. We were so lucky The Reston Sheraton was the first one by. The driver called the hotel and had them hold us a room. We arrived and were greeted by a very pleasant young lady. She not only handled our needs quickly, she gave us a great rate on the room. It was late but we headed to the Cosmopolitan Bar for a drink and something to eat. The kitchen had just closed at 11:00 (missed it by minutes), but Raj the bartender immediately went in the back and produced chips and salsa. We were surprised and thankful that he went out of his way to serve us. Your team at this hotel did an excellent job and turned a bad travel day into a great night. Thanks again. We'll definitely use Sheraton as our first choice for hotels when traveling. Sincerely,
Diane and Jeff Madigan
30 mars 2014
Rated 5 out of 5 by BusinessTrip2014 Business Trip
Great greeting at check-in, wonderful room and staff. The shuttle was a big plus
28 mars 2014
Rated 5 out of 5 by GarySN2 Excellent service from front desk, to cafe to housekeeping
We have a wonderful stay at Sheraton Reston. Apart from the pillow being too soft for both of us, everything else is superb.
I would like to mention that I Justin Cooper, Jesse and Maria from front desk who have been extremely helpful and hospitable during my 9 nights of stay there.
Besides front desk, staff from the restaurants and housekeepers have been very professional and warm.
Great job, Sheraton Reston!
27 mars 2014
Rated 5 out of 5 by Littleguy12 Great customer service
The great customer service from Mr. Jesse Paige made my stay an excellent stay! Jesse took control of a situation that was not his fault and turned it into a positive one. Kudos to Jesse! I'm not sure if he will see this, but I just wanted to say thank you again for making my stay great and for providing excellent customer service!
17 mars 2014