Rated 5 out of 5 by LynetteKB Friendliest Staff
From the moment we arrived, we were greeted and treated so very well. We had each staff member of the front desk and SPG lounge ask my daughter about our plans in California. We actually had nice conversations. Great to be engaged by Alex, Daniel and Melanie (sp?) who were all amazing. The accommodations were fabulous and relaxing!
February 24, 2014
Rated 5 out of 5 by CLS11 Outstanding Property!
I have been staying at the Sheraton Fairplex regularly over the past two years, and I have never been disappointed. This is a wonderful property particularly for long-term stays. The staff remembers my name each time I come, and the service is impeccable. The food served in their restaurant is exceptional, with all of the fresh vegis and herbs grown organically on the property. I will never stay anywhere else when I am in town for work/school.
January 18, 2014
Rated 5 out of 5 by ZenCatVet Wonderful Experience
Our stay was in conjunction with a school event nearby, which meant we invited colleagues to our room to enjoy cocktails beforehand. We alerted management via email prior to our arrival and they put us in a lovely corner room near the elevators--easy for our guests to find and situated so our noise didn't bother others. We had 17 people enjoying cocktails in our room--that's how big the regular king suites are. Management was very accommodating and our evening was a blast. Lovely room, lovely hotel--we would definitely stay here again! We also can't remember the last time we stayed at a hotel and parked for free--nice bonus!
April 22, 2013
Rated 5 out of 5 by Deuce Location, location, location...
As always the hotel and staff exceeded my expectations...I've enjoyed the pleasure of staying at the Sheraton for over 15 years...
January 28, 2014
Rated 5 out of 5 by Lesley69 What a fun weekend at this friendly Sheraton!
I am not a race fan but my husband is, so I suprised him with a NHRA weekend at the SHERATON FAIRPLEX! What a great getaway. The fun started when we checked in because we were early and yes.... the room was ready! What a great suite, they gave us an upgrade room on the top floor and we felt like ROYALTY! My husband is still talking about the excellent food at the in house restaurant. THIS PLACE HAS A GREAT CHEF! We used the pool ,sauna and exercise room and loved every relaxing minute. We love the beds at Sheraton and can't wait for our next visit....oh, I came home and made another reservation for the next NHRA DRAG RACE in Feb 2012!!! We will see you at least twice a year now SHERATON FAIRPLEX!
November 15, 2011
Rated 5 out of 5 by Shell0317 Fantastic Customer Service and Huge, Clean Rooms
This hotel is fantastic and the Customer Service is 5 STAR by far. My husband and I were married at the Coco Palm, just around the corner from the Sheraton. We had a lot of out of town guests so Sheraton gave us a FANTASTIC group rate and they even got ALL our guests early check in. When My husband and I arrived to our suite, champagne on ice and chocolate covered strawberries ( courtesy of the hotel ) were arranged beautifully as a treat for us~ very Romantic and thoughtful. We, as well as ALL our guests had a wonderful stay at the Sheraton Pomona and we will definitely stay here again.
March 27, 2012
Rated 5 out of 5 by Funone Comfortable
Check in was very smooth and customer service was great. Without asking, our room was upgraded and complimentary. The room was very comfy and well equipped with all that we needed. Would return.
January 20, 2014