Rated 4.1 out of 5 by 86
reviewers.
Rated 5 out of 5 by George my home away from home
As always, I just spent 3 weeks at Sheraton San Jose in complete comfort, quietnessand privacy. Makes business travel much easier. Highly recommended.
May 17, 2013
Rated 4 out of 5 by SpgFan Wished for whirlpool
Everything was just fine. Staff were all super nice/friendly/helpful. Loved the pool. Super disappointed that there was no whirlpool. It looked like there was one from the pictures, and I wished I confirmed first with a call. I'd give this a five star rating if they put in a spa.
May 14, 2013
Rated 4 out of 5 by Alexander I love coming back there
Was staying at this hotel for the last four years and love coming back.
Rooms are big and clean. Staff is excellent: friendly, willing to accommodate every need and welcoming each time I arrive.
Not every room has a work desk or a fridge, so you better ask for those at the check-in, if you need them.
May 12, 2013
Rated 5 out of 5 by ecsharp Only place I want to stay in San Jose
The staff is great, particularly Valerie and Ryan (Monday night front-desk staff). They show so much professionalism mixed with casual familiarity that it makes me feel more at home when I arrive. Always greet me with a smile, help me explore different options/promotions with SPG, make sure I'm well taken care of, and give me tips on things to do in SJC.
May 10, 2013
Rated 3 out of 5 by VincentL Not a Bad Stay
Good hotel that is close to many business. Club Lounge is good, better than some other ones. SPG PLT upgrade to a suite was not automatic. Had to ask and agent stated that if there was availability. There was and he moved me to one, though with soem attitude. Other than that a good hotel.
May 10, 2013
Rated 5 out of 5 by Jinks Comfortable business stay
good location in the heart of the bay area. not a good location to get out in the evening during grid lock traffic but the hotel restaurent is nice.
May 10, 2013
Rated 5 out of 5 by MAwestcoast Perfect hotel
Perfect hotel, close to highway, great pool, staff was great and if you can upgrade to a cabana suite as you get private parking and a great room overlooking the pool.
May 9, 2013
Rated 5 out of 5 by bal2 San Jose
The service at the hotel was as expected; however, this survey is a pain.
May 6, 2013