Rated 4 out of 5 by Jerry5 Front desk service
The front desk was very profesional and acknoledged my status. I was treated great and would be back for this reason. The bar and the breakfast was not very good, poor service at the bar and the breakfast food was not so good.
May 27, 2013
Rated 4 out of 5 by Regina65 Great Stay...Great Staff
Stayed here for a conference and the hotel was great! I dined at the hotel for much of my stay and the service and food was great! The staff was friendly and it was quite. I will come again to this hotel for business travel.
October 14, 2012
Rated 4 out of 5 by Willwill Only one breakfast with the package
When I booked the hotel, it was stated the room package with two breakfast. When I check-in, they delcined and said that only one breakfast is given.
July 19, 2014
Rated 5 out of 5 by VB2013 Vintage Baseball
We came all the way from the East coast and were very impressed by the Sheraton. Staff was friendly and helpful. Rooms were gorgeous as well as the grounds and pool area. Thank you so much for making our trip a great one.
September 5, 2013
Rated 4 out of 5 by happy87 Relaxing Bartender
We went into the lounge both nights for a night cap before bed. We had the best bartender. Unfortunately we did not get her name but she worked Fri. & Sat. night, She was pleasant to everyone and made them feel welcomed.
September 30, 2013
Rated 2 out of 5 by PlatniumBizTraveler Small and smelly
Our room had a strong odor (perhaps stale smoke) and seemed rather outdated.
Because the hotel was at 100% occupancy, there was not another available room.
Would not recommend staying here (despite the friendly staff).
July 15, 2012
Rated 5 out of 5 by Dave45 Great Staff
Great Hotel with a wonderful staff. This is a hotel with a friendly, homey feel that makes other hotels inferior. While not the most modern of properties this is a place that we always like to stay at in San Jose.
July 4, 2012
Rated 4 out of 5 by Jem912 will definitely come back when in the area
We stayed at Sheraton SanJose (in Milpitas) for 2 nights visiting families. The hotel is conviniently located 7 miles from Great Mall with abundant shopping and restaurants. Easy find off 101 on a quiet street. Must have a car to explore surrounding areas. Public trans is not so easily accessible. We were greeted with a warm smile, friendly and professional staff. They recognized our SPG Gold and gave us an upgrade to a suite, pool side veiw and a late check out -- made us feel valued. The suite has seperate bedroom and a living area, fridge, complimentary bottled water and microwave. The only thing missing is coffee/tea maker. You must pay for in-room WiFi but free in the lobby. Suite is clean, super comfortable, modern decor, spacious and the bed is heavenly comfortable. The common areas, hallways, lobby are well maintained with elegant decor. We will definitely come back whenever in town. Really impressed with the staff at this Hotel -- I was at the lobby waiting for someone and just observing how they handle each visitor -- they were friendly, courteous and kind. They made me smile . . . great Job !
June 11, 2014
Rated 5 out of 5 by Kenk Beautiful Facility and mini-suite
The mini-suite was spacious and very comfortable. It had everything I needed. It has a living room area with doors to separate it from the bathroom/vanity and the bedroom. Very well thought out for the layout.
November 11, 2013
Rated 4 out of 5 by Karent Nice hotel
Hotel was comfortable with convenient amenities. I think that there are some improvements that could be made to make it more east coast traveler friendly (particularly if you normally wake up before 9 am EST).
December 12, 2012
Rated 5 out of 5��by SheWhoTravelsOften Excellent staff, Quiet facility
This hotel exceeded my expectations in many ways. The staff was exceptional and went above and beyond in every interaction, and the facility was super quiet despite being full. I highly recommend!
April 8, 2014
Rated 5 out of 5 by edwarde This is a wonderfully comfortable hotel
We always love staying at the San Jose Sheraton. It is quiet, the pool is great, the staff is great.
July 21, 2014
Rated 2 out of 5 by Steelers123 Multiple Issues
Alarm went off twice due to moisture from shower and I was told that is normal. Ridiculous.
Three bad card keys (and it was not due to credit cards impacting).
Reservation screwed up.
December 5, 2011
Rated 4 out of 5 by nicknameS Good accomodations
Susan coordinated a lot of my sheraton SJ accomodations. She was amazing!! She helped me book everything and cancel other hotel reservations. She was patient, friendly and efficient!
December 4, 2012
Rated 4 out of 5 by Brett25 This hotel has all the amenties needed
Great location and all the amenities needed to feel comfortable. The entire staff was great and provided good recommendations on food, directions, and making the stay feel welcome.
August 30, 2012
Rated 4 out of 5 by CemAlbayrak Perfect place
Hotel location is perfect for me. Free wifi, parking, exellent staff and clean rooms are why im selecting this hotel over 10 times till now.
June 15, 2014
Rated 5 out of 5 by Christina333 A perfect stay!
Everything was perfect about my stay. The food was great, the staff is always friendly and very hospitable and the facility is gorgeous.
June 9, 2014
Rated 5 out of 5 by MAwestcoast Perfect hotel
Perfect hotel, close to highway, great pool, staff was great and if you can upgrade to a cabana suite as you get private parking and a great room overlooking the pool.
May 9, 2013
Rated 5 out of 5 by Stacy13 This hotel is a great value!
This hotel was very affordable and a great place to stay. Very nice and attentive staff, very clean and spacious rooms. The view from the room was great.
April 1, 2014
Rated 4 out of 5 by john1967 Nice Hotel
Staff was very friendly at the front desk and bar. Workout room has dumbells and 6 treadmills, very clean. But, the WiFi coverage in my room was poor.
September 9, 2012
Rated 5 out of 5 by Jinks Comfortable business stay
good location in the heart of the bay area. not a good location to get out in the evening during grid lock traffic but the hotel restaurent is nice.
May 10, 2013
Rated 3 out of 5 by Ingot This hotel silence enough.
This hotel is silence enough, for you who wanna enjoy your business trip and get more rest.
June 21, 2014
Rated 5 out of 5 by vatipy Excellent
Very comfortable and clean
July 21, 2014
Rated 5 out of 5 by edwarde Excellent Hotel
As usual, I was treated with respect and given an excellent room. It is always a pleasure to stay at the Sheraton in San Jose.
December 23, 2012
Rated 5 out of 5 by Donald25 One of the best hotels
Great management and staff!
We have been staying at this hotel several times each year for more than 20 years.
December 9, 2012
Rated 5 out of 5 by ANVF Great, as always
Sheraton once again delivered a great staying experience. I'd recommend the San Jose Sheraton for sure.
May 16, 2014
Rated 5 out of 5 by sandi1950 close to airport and many ammenities
great place to stay. we have stayed here several times and they always treat us royally. would recommend this place always.
January 2, 2013
Rated 4 out of 5 by Ben2012 Good location
Convenient location situated near many restaurants.
June 28, 2014
Rated 4 out of 5 by Texan Noisy In-Room A/C Unit
It is very roomy and clean. The only issue we had was the AC unit, it is loud (sleep is distrubed) when it is on.
March 12, 2013
Rated 5 out of 5 by 1PJE Has friendly Staff and very helpful
We enjoyed our short stay and will come again and will recommend to others going to the convention center.
February 22, 2014