Rated 5 out of 5 by Dogsaregreat Great Hotel/Service
Clean hotel, professional staff,
July 2, 2014
Rated 3 out of 5 by Ingot This hotel silence enough.
This hotel is silence enough, for you who wanna enjoy your business trip and get more rest.
June 21, 2014
Rated 4 out of 5 by Ben2012 Good location
Convenient location situated near many restaurants.
June 28, 2014
Rated 5 out of 5 by Christina333 A perfect stay!
Everything was perfect about my stay. The food was great, the staff is always friendly and very hospitable and the facility is gorgeous.
June 9, 2014
Rated 5 out of 5 by Linda16 Great staff
I travel a lot both for personal and business and this hotel by far was the most pleasant stay I have had in a long time. Everyone was so friendly and accommodating, both to my family and my dog. I can't wait to stay there again.
March 12, 2014
Rated 5 out of 5 by DonaldJ Front Desk Associates
Upon arrival I was greeted warmly by Clarisse. She was very pleasant and professional and provided our family with all of the information required to ensure our visit was beyond our expectations. She is a very good ambassador for the hotel.
December 5, 2013
Rated 3 out of 5 by Dotys5 Excellent front desk staff
The front desk staff went of of their way to provide excellent service. From beginning to end, Kimberly, Valerie and all of them were fantastic! I wish we could say the same for the restaurant staff. They were very unfriendly and unhelpful.
June 17, 2013
Rated 4 out of 5 by etan15908 Hotel Parking
Lots are very narrow, impossible to get out after car manage to fit between two cars.
Stay was good and will come back again.
Have to remember to return to hotel early to get a suitable parking space, even when I drive a compact rental.
August 11, 2012
Rated 4 out of 5 by LD46 very helpful staff..
we were there as a central point to travel south..the staff was excellent with helping us with our plans for each day...The restaurant was great and we enjoyed the company and advice of the young lady bartender Andrea each night.
June 12, 2013
Rated 5 out of 5 by jeff7128 san jose stay
very well managed property
June 23, 2014
Rated 4 out of 5 by Jerry5 Front desk service
The front desk was very profesional and acknoledged my status. I was treated great and would be back for this reason. The bar and the breakfast was not very good, poor service at the bar and the breakfast food was not so good.
May 27, 2013
Rated 4 out of 5 by Regina65 Great Stay...Great Staff
Stayed here for a conference and the hotel was great! I dined at the hotel for much of my stay and the service and food was great! The staff was friendly and it was quite. I will come again to this hotel for business travel.
October 14, 2012
Rated 5 out of 5 by SheWhoTravelsOften Excellent staff, Quiet facility
This hotel exceeded my expectations in many ways. The staff was exceptional and went above and beyond in every interaction, and the facility was super quiet despite being full. I highly recommend!
April 8, 2014
Rated 5 out of 5 by VB2013 Vintage Baseball
We came all the way from the East coast and were very impressed by the Sheraton. Staff was friendly and helpful. Rooms were gorgeous as well as the grounds and pool area. Thank you so much for making our trip a great one.
September 5, 2013
Rated 4 out of 5 by happy87 Relaxing Bartender
We went into the lounge both nights for a night cap before bed. We had the best bartender. Unfortunately we did not get her name but she worked Fri. & Sat. night, She was pleasant to everyone and made them feel welcomed.
September 30, 2013
Rated 2 out of 5 by PlatniumBizTraveler Small and smelly
Our room had a strong odor (perhaps stale smoke) and seemed rather outdated.
Because the hotel was at 100% occupancy, there was not another available room.
Would not recommend staying here (despite the friendly staff).
July 15, 2012
Rated 5 out of 5 by Dave45 Great Staff
Great Hotel with a wonderful staff. This is a hotel with a friendly, homey feel that makes other hotels inferior. While not the most modern of properties this is a place that we always like to stay at in San Jose.
July 4, 2012
Rated 5 out of 5 by Kenk Beautiful Facility and mini-suite
The mini-suite was spacious and very comfortable. It had everything I needed. It has a living room area with doors to separate it from the bathroom/vanity and the bedroom. Very well thought out for the layout.
November 11, 2013
Rated 4 out of 5 by Karent Nice hotel
Hotel was comfortable with convenient amenities. I think that there are some improvements that could be made to make it more east coast traveler friendly (particularly if you normally wake up before 9 am EST).
December 12, 2012
Rated 2 out of 5 by Steelers123 Multiple Issues
Alarm went off twice due to moisture from shower and I was told that is normal. Ridiculous.
Three bad card keys (and it was not due to credit cards impacting).
Reservation screwed up.
December 5, 2011
Rated 5 out of 5 by ANVF Great, as always
Sheraton once again delivered a great staying experience. I'd recommend the San Jose Sheraton for sure.
May 16, 2014
Rated 4 out of 5 by nicknameS Good accomodations
Susan coordinated a lot of my sheraton SJ accomodations. She was amazing!! She helped me book everything and cancel other hotel reservations. She was patient, friendly and efficient!
December 4, 2012
Rated 4 out of 5 by Brett25 This hotel has all the amenties needed
Great location and all the amenities needed to feel comfortable. The entire staff was great and provided good recommendations on food, directions, and making the stay feel welcome.
August 30, 2012
Rated 5 out of 5 by Stacy13 This hotel is a great value!
This hotel was very affordable and a great place to stay. Very nice and attentive staff, very clean and spacious rooms. The view from the room was great.
April 1, 2014
Rated 5 out of 5 by MAwestcoast Perfect hotel
Perfect hotel, close to highway, great pool, staff was great and if you can upgrade to a cabana suite as you get private parking and a great room overlooking the pool.
May 9, 2013
Rated 4 out of 5 by john1967 Nice Hotel
Staff was very friendly at the front desk and bar. Workout room has dumbells and 6 treadmills, very clean. But, the WiFi coverage in my room was poor.
September 9, 2012
Rated 5 out of 5 by Jinks Comfortable business stay
good location in the heart of the bay area. not a good location to get out in the evening during grid lock traffic but the hotel restaurent is nice.
May 10, 2013
Rated 5 out of 5 by edwarde Excellent Hotel
As usual, I was treated with respect and given an excellent room. It is always a pleasure to stay at the Sheraton in San Jose.
December 23, 2012
Rated 5 out of 5 by Donald25 One of the best hotels
Great management and staff!
We have been staying at this hotel several times each year for more than 20 years.
December 9, 2012
Rated 5 out of 5 by sandi1950 close to airport and many ammenities
great place to stay. we have stayed here several times and they always treat us royally. would recommend this place always.
January 2, 2013