Rated 5 out of 5 by Tabby Well maintained hotel
Front desk stuff was very friendly and helpful. The hotel is well maintained and pool area is beautiful. Easy access to outlet mall near by.
April 14, 2015
Rated 3 out of 5 by ESCH Noisy air conditioning units in the rooms
The staff was welcoming and the public areas of the hotels are nice especially around the pool. We were surprised to find that the in room air conditioning units were more fit for a Four Points property rather than a Sheraton. The in wall unit was loud which did not allow for a great night's sleep.
October 25, 2014
Rated 5 out of 5 by FrugalAsianMan Wonderful staff; excellent pool area
I was surprised to find this little gem hidden away among the many offices that begin this part of the Silicon Valley. A short 5 to 10 minute drive from San Jose International Airport, this location is perfect for any traveler. The staff were very helpful and accommodating, and I particularly enjoyed the complimentary shuttles from and to SJC airport. The outdoor pool area really blew me away, as it almost looks like it's own tropical oasis in the middle of so many office buildings. A great stay if you're a business traveler in the area.
If you're doing personal travel, keep in mind there are not many attractions or recreational activities nearby, so you'll definitely want to rent a car or have a car available.
October 17, 2014
Rated 5 out of 5 by Tmon good hotel, great price, good location
Perfect location if you are traveling on business in the 237 corridor. Lots of food options very close by and close to airport.
October 12, 2014
Rated 3 out of 5 by REvans Nice Hotel/Mostly Great staff
I found the hotel to be a very nice business hotel, and the pool area looked very inviting. The restaurant food was very good, especially the poached eggs w. asparagus appetizer. Unfortunately the room A/C had to be reset by Maintenance AND the door key card slot had to be reset by Maintenance AND the "hot" water was barely warm. The Maintenance person said the water is set to max 85f so people don't get burned. Hotel's Mgr on Duty's response to the lack of hot water was "no one else has complained" and "thanks for your concerns" and "just run the water until it's hot" (despite the drought). While the 1st 2 maintenance issues could occur anywhere, and were handled promptly, and all staff we encountered was sweet and professional, I do feel the Mgr on Duty could have handled the lack of hot water issue munch, much better. If not for that final issue I would give the hotel a solid 8 as a nice business hotel. Thank You!
October 6, 2014
Rated 5 out of 5 by NadoXC Team Travel
Group Sales Staff met our needs. Thank you Luke.
October 2, 2014
Rated 3 out of 5 by Lotus In need of repair
The junior suite was comfortable and in need of repair to towel hangers that fell off and required reattachment to wall, the drain in the tub was very slow. While the pool temperature was excellent, no one was checking for surface debris in the afternoon/evening. The friendliness of staff did not extend beyond front desk requiring improvement for a major hotel chain.
September 22, 2014
Rated 4 out of 5 by thedonald80200 Lovely hotel -- centrally located
The hotel was clean and well designed. Nice decor, comfortable beds. Staff friendly and accomodating. The pool area was quiet and we had a nice lunch brought to us from the restaurant. This was a stopping off point during our trip and it met all of our expectations.
August 27, 2014