Rated 3.7 out of 5 by 324
Rated 2 out of 5 Spend your hotel bucks at another Bucks County property
The hotel was at capacity when we were there.
Of the three elevators, one is SERVICE personnel only (as marked on the first floor) and one was out of service for most of the weekend. The other elevator didn't always stop at the floor you pressed. We were on the 15th floor, so using the stairs was not do-able.
The facility had a number of youth soccer teams staying over. The kids roamed the halls until late at night, making noise and leaving food stuffs all over the place. Any curfew or rules put in place for these kids were not enforced.
Lastly, the room was functional, but tired looking. The furnishings were old and not in the best of condition. The sofa needed a cleaning; I did not even want to sit on it.
We had access to the Club lounge. The staff was friendly and helpful. But the room did not have enough seating and the tables were dirty (we had to ask staff to clean them) and sticky. Also a very tired looking room.
As a result, we will not retun to this hotel. As convenient as it might be (we have family in the area) we will go elsewhere. I am a long-standing SPG member and this is the first time I have felt so strongly about a property.
October 20, 2014
Rated 2 out of 5 by Larenzo Attention Needed
Elevators were not running well (stopped a every floor) ; one was not operating; waited up to 10 minutes and there appeared to be no response by management to repair
October 13, 2014
Rated 3 out of 5 by MikeO60 The Business Traveler
Everything was good except that there was only one serving of Caffeinated coffee. There was 2 servings of decaffeinated coffee but only one caffeinated coffee.
October 9, 2014
Rated 5 out of 5 by edjakecody Service at Sheraton - Bucks County
This facility continues to exceed our expectations! Thanks.
October 7, 2014
Rated 5 out of 5 by Ricci233 Great Manager's Reception
Room was very clean - staff were very accommodating. The manager reception was an unexpected treat and the fact that the fitness room was open 24hours was a nice feature.
September 19, 2014
Rated 5 out of 5 by mrsjones Mike - Shuttle Driver
I was really impressed by your shuttle driver Mike. He was really on top of everything and took such good care of me. Truly appreciate his friendliness, responsiveness and work ethic!!
September 30, 2014
Rated 5 out of 5 by LADYDI3 WEEKEND AWAY
PICKED THIS HOTEL BECAUSE IT WAS CLOSE TO PEDDLARS VILLAGE, WHERE WE WERE HEADED. THE STAFF WERE VERY COURTEOUS AND EXCEPT FOR A FRONT DESK PERSON, WHO WAS IN TRAINING, WE GOT THE DIRECTIONS THERE, IN REVERSE.ANOTHER PERSON FIXED THAT.
September 9, 2014
Rated 4 out of 5 by biro73 Comfort and kindness
For a comfortable stay the Sheraton Bucks County Hotel is undoubtedly your hotel
September 29, 2014