Rated 5 out of 5 by YogaRangerJohn 5-9 August 2014
My stay at this Sheraton was great. As usual the staff was very responsive, polite and professional in every way -- the main reason I choose this hotel for my multiple trips back to the Tysons Corner area. (The new metro stop close-by makes it that much more convenient to the DC/NoVA area.) There was a lot of activity in the hotel during this stay -- a huge pen convention which brought a lot of people into the hotel, but also created large crowds in the lounge area which overwhelmed the one staff member there as he tried to accommodate many specific requests of some of the people. (Not his fault, but he was very busy.) Also, this stay there seemed to be more loud door closings later in the evening, and a lot more loud conversations audible through the walls and doors... maybe because a lot of the people from the pen convention were older and/or spoke with loud voices...?
August 12, 2014
Rated 4 out of 5 by WWAJ This hotel was good not great
The room was a very nice size. The bathroom has two sections but one light control both rooms, only had one place to hang towel and it was in the shower no place to hang towel by the sink. No safe and microwave in room.
July 30, 2012
Rated 5 out of 5 by bandc wonderful experience!
This is a great hotel, with well-trained staff who are courteous, friendly, and helpful. Our room was spacious and comfortable, the restaurant had great food, and the overall experience was excellent.
November 7, 2012
Rated 5 out of 5 by Jokersmith Warm and Friendly hotel
This hotel is my favorite around this area. It's close to the shopping malls, restaurants and where I work. The new Metro Silver line is just a stone's throw away which makes it very convenient to travel to DC. The hotel staff is great -very helpful and always smiling. I would recommend this hotel to all friends and co-workers! Keep it up!!
August 14, 2014
Rated 4 out of 5 by NBLC renovated hotel...great
Hotel is fully renovated and is great for meeting and convocations! The staff was nice, even though, they gave our rooms away because of the power outage! Overall it's a nice hotel!
July 12, 2012
Rated 4 out of 5 by DeniseD826 Why Bother Being An SPG Gold Member?
At check-in I was never offered my Gold Welcome Gift. I wasn't put in a Starwood Preferred Room (I'm not even sure they exist anymore because I can't remember the last time I was put in one).
While everyone was friendly and professional.... I feel that service from staff is lacking a bit. Even though there is a parking fee (6.00) , I was never given a parking pass and had to go back to the desk and ask for one after I saw a sign indicating that I must have one. Thank you for being the only Sheraton property in the area that still accepts points and cash.
I love the remodel of the gym! I was disappointed that the spa was not in service though.
February 19, 2013
Rated 4 out of 5 by Lynn217 Very nice
Room was very nice, bed was great . Lighting in bath room poor. Hard to do makeup in this light . No refrigerators or safe. TV and movie service was great. Meals very good
August 14, 2012
Rated 5 out of 5 by Elaine1000 Family wedding gathering
The hotel is well appointed with friendly staff. The room was lovely and comfortable. I would stay here again and would certainly recommend this location to friends.
October 21, 2013
Rated 2 out of 5 by AF55 Recent Stay
I've stayed at this hotel before and have been content. This stay was not great. First I was put in a room, which had clearly been that of a smoker - the cigarette smell was overwhelming. Then when they finally were able to switch my room, I was put in the far corner of the hotel where there was a strange musty odor still.
Later during the stay, I tried calling to the front desk for assistance a couple times, the phone range non-stop for minutes at a time and when the other end finally picked up, they hung up. Service this time around was not pleasant. I understand the hotel was busy, but they should staff better if they are unable to handle a full hotel.
May 22, 2014
Rated 5 out of 5 by Lenake Great accommodation
Great property , well maintained, plenty of parking, assistance with transportation when necessary , enjoyed staying with Sheraton Tysons.
November 30, 2013
Rated 5 out of 5 by Jokersmith Thanks!
Would highly recommend this hotel. Close to the Metro, restaurants and shopping malls. Hotel staff are always there to help you out. Rooms are clean and beds are very comfortable. Thanks for a great stay!
August 17, 2014
Rated 4 out of 5 by RickP Good hotel
Great housekeeping and front desk.But the management messed up shuttle schedules and reservations for many attending the pen show including me
August 13, 2012
Rated 5 out of 5 by dbrant56 Hotel great for weddings
Out of town guests stayed at the hotel for a recent family wedding - great rooms, great rates and hotel had everything we needed.
October 28, 2013
Rated 2 out of 5 by LIzzyboo Have suggestion
Was informed upon checking in that I needed to walk back out to my rental car and place a parking receipt on the dash to avoid having car towed........I am a frequent guest at this hotel (Platinum) - suggest providing me with a pass that I can carry with me or risk losing my business as I find this a HUGE inconvenience.
August 14, 2014
Rated 5 out of 5 by Tinkerer Very Clean
Rooms have recently been redecorated. Clean carpets, beds, bathrooms. Nice staff. Great for large scale events.
September 23, 2013
Rated 5 out of 5 by Don54osa recent hotel stay
I truly enjoyed my stay at the Sheraton.
The facility was superb and the staff friendly and professional.
September 19, 2012
Rated 4 out of 5 by Dansher Great renovation of guest rooms
I've stayed at this hotel for many years and the room renovations they've done are great.
April 4, 2012
Rated 5 out of 5 by Bhop Guest
Host Tiffany at the front desk was the best grereting and post greeting I ever met.
November 21, 2012
Rated 5 out of 5 by dancemom2 Wonderful experience
Our stay at the Sheraton Premiere in Tysons Corner was delightful. The front desk staff was professional, courteous and accommodating. The rooms were older but clean. One improvement I would suggest is that this hotel would use queen sized beds rather than double beds. The bar staff in the restaurant was woefully unprepared for the dinner rush. While waiting to order and pick up our dinner I overheard many complaints from the parents attending this dance convention. I believe better communication between the event planner and the restaurant would vastly improve their service. All in all, I would highly recommend staying at the Sheraton Premiere.
May 6, 2013
Rated 4 out of 5 by easyas314159 Good experience marred by hallway noise
Overall, the stay was good. The staff was helpful. Unfortunately, there were lots of door slams, either from the staff door, or from other guests. The floor ice machine was loud and probably needs a door in front of it. Toilet flushes from neighboring rooms were also an issue. The hotel is a good one, and with fixes of these issues could be a great one.
August 11, 2014
Rated 4 out of 5 by LoyalCustomer14 Housekeeping did well this week
I stay at the hotel weekly and I must say the weekend staff (this is the first time I stayed on a Friday night) is a lot better than the weekday staff.
I came back Friday night with additional bath rugs set up (because they say I used hand towels as rugs by the sink), additional toiletries which I never get on weekdays even if I stay 3 or 4 nights. The dryer was set on top of a face towel. It was great to see that for the first time in a long while, the housekeeping staff was on top of their game this week.
As always, Jose, Leo, Aika, Steven, Ashley, the rest of the front desk crew (I promise to get their names next week) and the staff at Brix and Ale were great.
May 31, 2014
Rated 5 out of 5 by Jokersmith Great Stay!!
This is my favorite hotel in Tyson's Corner. The staff are so helpful and friendly in every way from the time you check in to the day you check out. They always greet you with a smile and go out of their way to help you in any way possible. The rooms are spacious, super clean and the beds are just heavenly. The hotel is also located very close to the shopping malls. Also the Metro (Silver Line) is just a stone's throw away so getting into town is a breeze!! I would recommend this hotel to all my friends. Thank you!!
July 26, 2014
Rated 4 out of 5 by Harvey63 Ok but not what we reserved
We enjoyed our stay but we reserved two queen beds in the room. They gave us a room with a king size bed and a fold out couch instead. Not what we wanted. No microwave. Nice big room though.
August 13, 2014
Rated 3 out of 5 by JGiraffe This Place was Renovated?
Maybe I was the unfortunate one to get an un-renovated room. The interior looked like it was from the 80s. The interior "look" is probably the only negative I have about this property as there are incredible amounts of positives to it which may draw me back to staying.
The Sweet Sleeper Bed. Probably one of the most comfortable beds within the Sheraton line (I'm comparing this bed to the Sheraton National in Arlington)
The Gym. IMMENSE amount of space, free weights that run well over the 50lb limit you see at other hotel gyms.
Lobby Restaurant. Great atmosphere and vibe, it's a restaurant bar that I'd see in a Westin and not in a Sheraton so that's nice.
Staff was professional and nice.
Parking is incredibly easy.
April 13, 2012
Rated 5 out of 5 by Cory2014 Excellent Staff
I would like to thank the following people for the great experience as a business traveler in the food and beverage department. Sonait, Aster, Rigat, Susan and Leo. There is another manager equally friendly but I don't know his name. These individuals were fantastic and second to none in their service and attentiveness. Thank you and I hope to see you in my future visits to DC. C.
August 6, 2014
Rated 3 out of 5 by eqwks08 okay stay - but needs work
My stay was in 8/2012. Certain areas of the hotel were noticibly dirty and dingy. The pool lounge chair straps were all broken. Could not sit on them without your butt falling thru. On the steel beams above the indoor pool there was black mold growing. You can see the black mold by the 3rd floor hallway window. Nobody told me about my spg benefits or that you can get benefits for opting out of room service. Can't comminicate with cleaning staff, they don't speak english. The shampoo they provided was cheap-like using detergent on my hair. Would have rated them lower, but I was there for a convention, and I did enjoy the convention.
August 23, 2012
Rated 5 out of 5 by Parker5123 Nice Hotel
Great hotel in all respects however my room was not ready until after 3:30 PM. I've stayed here before and this years stay was by far the best.
August 11, 2014
Rated 2 out of 5 by Coop1 Clean Rooms, Very Noisy
Although the Rooms very clean, I defintely would not recommend this hotel if you are plan on getting sleep. The beds are Very Firm, Walls are Very thin, unforturnelty the weekend we were there there was a Indian Festival going on and people were Walked the halls a time of Night Being Very Loud, Got little to no sleep. Also the ice machine was in operable on my floor which is not a big deal but it look as though there were no plans of getting it Fixed any time soon. Outside of the hotel was dirtly , cigarette butts everywhere. Defintely would not stay here again.
July 7, 2014
Rated 5 out of 5 by Turner7 Turner7
We felt very special. All the employees we dealt with were most pleasant and helpful.
August 11, 2014
Rated 4 out of 5 by SMEL Good Location
I recommend it in general.
August 11, 2014