Rated 4 out of 5 by 173
Rated 5 out of 5 by Lovlos Always Fantastic!
My husband and I have been staying at the Sheraton Gateway Terminal Three Hotel one night prior to our vacation as a vacation tradition for many years now. From the moment we arrive we feel like our vacation begins. We are Club Lounge guests and it is positively heavenly!
Ask to face the runway....fun to watch the planes coming in yet not hear them...great soundproofing throughout the hotel!
The staff are always top notch and make us feel like valued returning guests. I can't say enough about this location and we hope to continue our tradition for years to come.
Thank you Gateway! Keep up the great work!
May 15, 2013
Rated 4 out of 5 by canuckle Good hotel for overnighting
This hotel is well located in front of Terminal 3. If you arrive at T1, there is a Link shuttle that takes you right to the front of the hotel.
Hotel is a standard business hotel. Check in was good, though disappointed that the agent said they do not provide Platinum guests with suite upgrades when available as they only have 2 suites (one of which was available when I checked in).
Room is nice but small (barely enough room between desk and bed). The bathroom is cramped with little room for the door and toilet.
Club lounge is nice (but again, small) - good assortment of food and drink. Staff were super friendly and helpful. They seem to remember names of guests who stayed more than one night which is very impressive/
May 15, 2013
Rated 5 out of 5 by DeniseP Perfect overnight stay
This was our second stay here, and we were not disappointed. All staff were extremely professional and friendly, and the room was perfect. I would highly recommend to anyone with an early flight out of Pearson.
May 6, 2013
Rated 5 out of 5 by curler66 Quiet and clean
My stay was a short one but the hotel met all my needs and more.
May 5, 2013
Rated 4 out of 5 by mestas Great Service
The service provided by the staff in all areas was excellent
May 3, 2013
Rated 5 out of 5 by Mynn Very good hotel
Stayed one night before a meeting. The check-in was very quick & efficient. The hotel room was updated, roomy and very, very clean. I don't remember a hotel room that I have stayed in recently that was that clean. Kudos to the cleaning staff!
May 1, 2013
Rated 1 out of 5 by unhappy12 Wouldn't stay here again
Hate being nickle and dimed. Found out that my room rate didn't include free internet access after I checked in. In this day and age I'd rather have that than free tv.
Also one reading light was out.
May 1, 2013
Rated 5 out of 5 by christie12 Great accomodatons
Thank you for a comfortable bed, clean room & swimming pool. The food at the restaurant was great, the service at the desk, as well as the restaurant and bar was excellant. Everyone was very friendly & helpful
April 28, 2013