Rated 3.2 out of 5 by 257
Rated 5 out of 5 coroner
absolutely great stay, wonderful helpful staff, lots of room very clean thanks
September 28, 2014
Rated 5 out of 5 Hotel exceeded my needs and expectations
Thank you so much for the excellent service, hospitality and room. It was above and beyond both my needs and expectations.
September 28, 2014
Rated 2 out of 5 by Doc1953 Cleanliness
When I walked into my room the bed had not been made and the old linens were still there. The room smelled like smoke.
September 27, 2014
Rated 4 out of 5 by Dan711 The Room was very comfortable
The room had a really comfortable king size bed with great pillows. It had a 42 to 46" flat screen TV and a refrigerator.
September 26, 2014
Rated 1 out of 5 by JoeR71 Bad experience
I stayed at the hotel and used a conference room while I was there. In my hotel room, the eletrical outlets didn't work and I needed to blow dry my hair without a mirror outside the bathroom. The shower had terrible water pressure. In the conference room I was using, there was a water leak coming down from the ceiling. The paint started to bubble and the hotels response to fixing it was simply putting a divider wall between us and the leak.
September 22, 2014
Rated 3 out of 5 by Nett Clean
Meets expectations. Check in staff person did not call me when my room was ready.
Food provided for conference was average fare.
September 21, 2014
Rated 4 out of 5 by notnif front desk staff could use some additional staffing
check in was 3:00 p.m.. we arrived at 3:00 p.m. & rooms were not ready. Had to wait. They gave us voucher for "a" free drink. Had to ask for another voucher since there were two of us. Room was ready @ 3:45 p.m.
September 18, 2014
Rated 5 out of 5 by PBO63 Amazing Stay, Hotel and Hotel Staff
My wife and I visited from California, recently to attend Steeler's game. We had a Club level room and was very impressive with our room's view of the city and river. Room was very clean and our king size bed was comfortable. Hotel staff were very friendly and accommodating - especially Rachael - who was very friendly and took care of our needs in the Club Lounge. The closeness of Station Square shops and restaurants made our stay more enjoyable. Highly recommend hotel and we will stay here next time, when we visit the Burgh!
September 9, 2014