Rated 5 out of 5 by Karren3 Karren3
Brought my Family to the Halloween Expo at the Wall Center and had a blast. We arrived very early and the front desk was awesome.
Our room for the 19th floor wasn't ready so they upgraded us to the 29th floor. What a view. It was spectacular ! It was so relaxing to go back to our room for a break and take in the breath taking city, water, and mountain views. The pool was warm, and after a long day at the expo it was wonderful to soak in the hot tub and take a sauna to soothe our tired aching bodies . It was amazing! We had the best weekend ever. We have deiced to make this an annual event! Thanks Sheraton.
October 20, 2014
Rated 3 out of 5 by Trel52 Okay Stay
Okay stay, nothing exceptional, nothing real bad. Nothing to set it apart from the options at that dollar range.
October 20, 2014
Rated 5 out of 5 by Jimmy17 Exceptional Stay made better by Evgeniya - Front Desk
The site, the rooms, the mattress, the food were beyond reproach. The staff is well trained, courteous and accommodating. One staff member, in particular, deserves mention. Evgeniya asked me how I slept. She had checked me in the day before. I mentioned how well I slept and how comfortable the mattress was. She said the mattresses were available at the Sheraton store website. "I'll send the website information up to your room", she said. True to form, it was under my door the following morning. She went that extra step in providing exceptional customer service and I recognize it. Thank you Evgeniya. I'm checking out the website.
September 26, 2014
Rated 5 out of 5 by rms99 Great Conference facilities and food
I just attended ILAC conference meetings. The meeting rooms were spacious, the hotel staff were very gracious, the breakfast and lunches were delicous, and the audio capabilites (lots of microphones for anyone in teh large room) were impressive. A productive and pleasant stay. Nice to be downtown and a short walk from the City Centre airport train.
October 16, 2014
Rated 3 out of 5 by Jimtraveller A good hotel at great location.
My top pick when I stay in Vancouver.
I stayed at this hotel with my family when we visited Vancouver.
Grea views from any rooms in either South or North Towers.
Choose South Tower when you have access to the Sheraton Club Lounge, which is located on the 25th floor of the hotel. The club lounge is well appointed with great mountain and sea views. Watch sunset is a great activity when you have great evening snacks and some cool drinks.
The location is very convenient - steps away from many great restaurants and a lot of amenities such as Timmy and Starbucks coffee shops, the Art Gallery, and only about 5 minutes walk to the Canada Place where you can have a wonderful self-guided walk to the convention centre and the Fairmont Pacific Rim Hotel which are great to explore.
Front desk staff and club lounge staff are both wonderful!
Pick the coner delux rooms if you can as you will have a wonderful view and more windows for views and lights. The corner room is a bit more price but it is worth it.
1) Platium upgrades: 2/5
2) Wifi: tedious, relogin everytime my computer goes to energy-saver mode: 1/5
3) The power of our door lock went off, and we spent almost one hour that day to get it sorted by front desk and security: 1/5
So the downsides brought the hotel rating for me for this particular stay to 3/5.
September 25, 2014
Rated 5 out of 5 by din1964 great hotel
awesome hotel wish i could reside there
October 14, 2014
Rated 5 out of 5 by Possumsecret Excellent Service!
From the Concierge to the Valet to the Front Desk to the restaurants and bars....I cannot say enough about the service....it was excellent.
And if I could have brought the bed home with me I would have done so. Thank you for a wonderful experience.
September 29, 2014
Rated 5 out of 5 by RedInk This hotel is great for business travellers
The staff were so helpful and friendly; the room and bed were extremely comfortable; and I think they have the tastiest chicken sandwich through room service that I have ever eaten. A beautiful hotel.
October 10, 2014