Rated 5 out of 5 by Cecilia2014 Nice and great value
Nice location : quiet and easily accessible. Spacious room, clean main area, has all the facilities for a comfortable vacation. Nice and warm welcoming from staff, they are very helpful.
April 19, 2014
Rated 3 out of 5 by Heideeho A mediocre stay
Stayed 3 nights. Check in was luke warm, no recognition given as a SPG member even with Gold Card. Long wait to get a table for breakfast . Worst of all you cant contact front desk using your room phone!
October 8, 2012
Rated 5 out of 5 by DrAZ Hotel well located and has all the amenities
This well situated hotel in downtown Vancouver was very comfortable. This comfort was not only related to the rooms and its amenities but to its highly friendly, knowledgeable, and accommodating staff.
November 2, 2012
Rated 5 out of 5 by SanDiego44 Friendliest Staff
Thank you for a great week-end in Vancouver! The hotel staff was incredibly friendly from the moment of arrival throughout departure. Great central location to explore the city as well. I will return!
November 1, 2012
Rated 5 out of 5 by Rayon13 Very well managed -- staff very helpful.
Front desk clerks very attentive and responsive. Young lady (Elizabeth?) in the Apron a real asset to the operation. Even Shuttle drivers were most polite and helpful. A good all around experience.
August 15, 2012
Rated 4 out of 5 by Titus2010 Great location & friendly staff
Close to restaurants and shops. Walking distance to parks and key attractions in downtown Vancouver. Quick response time for guest services : room service, house keeping, etc... Everyone cheerful.
May 21, 2013
Rated 4 out of 5 by Whyue Good Location
Lack of Smile & Service ! This is the Sheraton Hotel Standard in USA & Canada, don't expected too much from these two countries No comparison with all other Sheraton Hotel in the World !!!
March 10, 2014
Rated 4 out of 5 by black350 Nice view
Hotel was good but disappointed hot tub was luke warm, cooler than regular bath, don't know if it was normally this cold or not. Should be 102-103 degrees F. Sauna on the other hand was perfect.
May 18, 2013
Rated 5 out of 5 by john1975 Great hotel with great staff
You can't ask for anything more. Great facility, great view, and great staff. Especially, Sandra Lam from the reservation was awesome. Would recommend this hotel to anyone visiting Vancouver.
October 15, 2013
Rated 2 out of 5 by StevePfromconroe Hotel prices are to high
Could be a good hotel, however food prices were to high for the business traveler on a budget. Coffee pot in room was to small for coffee filter and it overflowed, poor lighting in the room.
September 26, 2013
Rated 5 out of 5 by AmberDawn Vacouver Conference Stay
This is an excellent hotel in the middle of downtown Vancouver with great features and very comfortable space. Staff were very friendly and helpful. Excellent features such as gym and pool.
October 3, 2013
Rated 5 out of 5 by PJ123 Great rooms and beds
This was a great hotel in a good location. Plenty of shopping and restaurants nearby. The guest room was extremely spacious and the beds were wonderful. I would highly recommend this hotel.
August 15, 2012
Rated 3 out of 5 by Wynona1 No electricity in desk area.
I had to report twice (pm when my meal was delivered and next am, when I could not make coffee), that there was no power to the desk area.
This left me unable to work as I wished to. WEC
January 17, 2013
Rated 5 out of 5 by RJS7007 Exceptional Hotel
I have been staying at the Sheraton Wall Centre for many, many years. I find the location excellent, the hotel well appointed, and the staff attentive and service oriented.
April 4, 2014
Rated 5 out of 5 by Denise973 Pleasure to stay
I loved my stay in this hotel, felt like I was treated like a celebrity. Staff were all very helpful and so polite. Room was so quiet and comfortable. Hotel bar and cafe were excellent
September 3, 2013
Rated 4 out of 5 by Alaska1 Hotel stay
We stayed at the hotel just before we took our cruise to Alaska.
June 30, 2014
Rated 4 out of 5 by Donab Very good staff
We were assisted by very accommodating front desk and concierge personnel.
June 27, 2014
Rated 4 out of 5 by Birdman This hotel is central and is well appointed, staff is great and service is exceptional
Great location for my business trip, staff well trained and attentive. Should have a coffee shop for light breakfast at South tower, at times the track across to north tower is long.
December 16, 2012
Rated 3 out of 5 by JSue Very, very noisy
The room was small, but nice and clean. Location was excellent, staff very nice.
Very loud shower and toilet - ours and our neighbors' pipes vibrated loudly enough to disturb sleep.
August 15, 2012
Rated 5 out of 5 by Sandy69 The best stay I have had there yet.
We received an unexpected, but much appreciated upgrade. It made a trip to present at a conference more like a mini vacation.
Everything was great and there were no issues at all.
October 22, 2012
Rated 5 out of 5 by Sunblader Amazing Views in a clean Hotel
Stay in the north tower if you want amazing views of Vancouver in this excellent Sheraton. Our gold status gave us a wonderful view and the staff were very friendly and efficient.
December 3, 2013
Rated 5 out of 5 by ANH95 EXCELLENT HOTEL and WONDERFUL STAY
We thoroughly enjoyed our stay and were very pleased with the choice of Hotel.
The Hotel is very conveniently located and has easy access to various Tourist locations.
October 8, 2012
Rated 5 out of 5 by ThePresident173 room
We thoroughly enjoyed the room, the view and the feeling of living in Vancouver for the four day stay. Everything was great and conveniently close to the Hotel.
April 17, 2014
Rated 4 out of 5 by John213xxx Front Desk
The hotel front desk staff were terrific and very hospitable. Their can - do attitude was terrific. They were friendly and knowledgeable.
May 20, 2014
Rated 5 out of 5 by ricker terrific hotel
close to all great shopping resteraunts,staff was accomodating and helpful,close to st pauls hospital for medical ,will tell lots of people to stay there as i will be returning,
March 24, 2013
Rated 3 out of 5 by Larry0358 This hotel is central to everything downtown
The hotel is well located and the rooms and ammenities are good. However beware of the not so friendly reception staff at check in. It can really put you off for further visits.
December 27, 2012
Rated 5 out of 5 by AliB Loved the perk for declining room service
I really liked that I could get 500 SPG points per day for declining room service. I think it is environmentally friendly and I do not feel the need for room service everyday.
January 22, 2013
Rated 5 out of 5 by Ingramk Great for Conferences
Excellent staff and meeting facilities for small to large conferences.
June 24, 2014
Rated 5 out of 5 by Lauren87 Excellent stay!
Hotel check in was great, front desk agent offered up places to go see and places to eat. Very friendly! Great view on the 32nd floor. Couldn't have asked for a better room.
November 11, 2013
Rated 4 out of 5 by Waso54 June 2014
Enjoyed our stay and proximity to all downtown amenities and attractions
June 23, 2014