Sheraton Vancouver Wall Centre

  • 1088 Burrard Street
  • Vancouver,
  • Colombie-Britannique
  • V6Z 2R9
  • Canada
  • Carte

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Les hôtes doivent être âgés d'au moins 19 ans et présenter une pièce d’identité avec photo pour réserver une chambre. Les individus de moins de 19 ans doivent être accompagnés d'un parent ou d'un tuteur.

Rated 3.9 out of 5 by 504 reviewers.
Rated 2 out of 5 by Worst Sheraton experience The issues of this hotel are: 1. They emphasize on being green but give out plastic cups in washroom and paper cups for tea. I would expect they use normal cups / glasses. 2. Although we chose the "green choice" and did not require change of towels, our rooms were not cleaned in most of our stay at all. 3. Network breakdown: I stayed from aug 4 - 9 for 5 nights, network broke down three times (or three days ) in that period. Not reliable for business travelers. 4. Mean: we asked for a spoon and bowl and we were told that there would be a delivery charge of Canadian $ 5 each time. We were only given two tea bags a day. We had to call for more tea bags if we want more tea. August 12, 2012
Rated 5 out of 5 by Love almost everything! I must say I thoroughly enjoy the Wall Center, most of all how accomodating everyone is and how welcome and appreciated the team make us feel. My only critique is the fitness center. When I go to work out, I only have a limitted amount of time. Having equipment in solid working order is usually a brand standard for SPG properties. The same issue that I have mentioned on two previous visits regarding the wonky treadmills happened again! Each time I get an "I'm sorry, we'll have maintenance look into it" Feels like lip service when it still happening over the course of 15 months. Hope you can get it sorted soon! February 16, 2013
Rated 4 out of 5 by Friendly Staff I was most impressed by Stacey at the front desk. She was incredibly personable and helpful. In the lounge, Eric was very pleasant and recommended your house wine (red), which was amazingly good! May 26, 2014
Rated 2 out of 5 by Very mixed Excellent location...but. The front desk staff were uninterested in providing stellar service. When checking in, I asked about access to the SPG room. The desk woman looked me in the eye and told me that since I was not platinum I could not go in. Translation: "I don't care about Gold level members." Hmmm...yet I still spent $$$ per night. When checking out, I asked the desk man if he could hold our bags. He told me to carry them downstairs and the people there would help me. My response: "Call the bellmen for me because I am not carrying 4 bags downstairs." He got the point. The location is great, and the rooms are average. The service from the staff is surprisingly indifferent. August 23, 2012
Rated 5 out of 5 by Beautiful Beautiful hotel. great location and friendly staff. Guest rooms have plenty of room with nice size batherooms. May 27, 2014
Rated 4 out of 5 by Great location Attractive design This hotel is conveniently located and has a fresh and appealing look. May 27, 2014
Rated 5 out of 5 by Lovely views Often, stressful events can be the reason for a trip to "the big city" and the need the hotel must serve is as a quite, peaceful haven from stress. We were able to spend many hours unwinding in the hotel. May 24, 2014
Rated 5 out of 5 by "IN SICKNESS & IN HEALTH, RAIN OR SHINE" This beautiful hotel is a "MUST STAY" no matter the weather rain or shine, or even in sickness and in health....as you will not be disappointed. My stay consisted of beautiful staff who cared about me while sick in bed and were also ready with friendly smiles and hugs when I went for a stroll. And even my friends and family were greeted and cared for when they came to visit me..... Never underestimate what happens to you when you stay at The Vancouver Sheraton Wall Centre! Its worth your time and $$ and you will be very happy! April 21, 2014
Rated 5 out of 5 by THE 12 DAYS OF CHRISTMAS ON TH 12 TH DAY OF CHRISTMAS THE SHERATON VANCOUVER WALL CENTRE GAVE TO ME ............YES YOU GUESSED IT....... SANTA!! YES SANTA CAME TO THE SHERATON ALL THE WAY FROM THE NORTH POLE AND LEFT ME A REAL STOCKING FILLED WITH GIFTS AND GOODIES!! AND THEN ONE OF HIS LOVELY ELVES DELIVERED A BEAUTIFUL UNEXPECTED ARRAY OF FOOD FOR MY FAMILY TO ENJOY......... SUCH A BEAUTIFUL SURPRISE.... THANK YOU SHERATON VANCOUVER WALL CENTRE FOR A BEAUTIFUL CHRISTMAS SEASON! HOPEFULLY I WILL SEE YOU THE SAME TIME NEXT YEAR....... December 25, 2013
Rated 4 out of 5 by “Life Time Gold & one floor under Club Level – You too can have a 18” closet.” I appreciated the spectacular ocean view from our room but in future I must make a note to pack light when staying at the Sheraton Wall Centre. The total usable closet space (with the iron and ironing board was 13.5”!) So with two persons don’t plan to unpack. This hotel really needs to reno its room furniture and amenities. I am also beginning to question the relevance of my “Life Time Gold Status.” Despite being available, a room upgrade to Club Level was not extended for my four night stay. Instead on check in I was informed I have a “very Good rate” and an upgrade could not be given. I find this odd as I booked through Starwood Reservations and only accepted the rate that was offered? November 12, 2012
Rated 5 out of 5 by Staff did their best We really appreciate all the staff. They are helpful and professional, and go the extra mile for us. Our only two disappointments is that there was no Club Lounge, they just said it was unavailable, and the indoor pool took a good ten minute walk to get to. May 20, 2014
Rated 2 out of 5 by StarHot Associate Room Discount Program Stink I stayed at the Sheraton Vancouver Wall Centre hotel under a discounted rate (a relative is employed by the Starwood Hotel chain) but after receiving a bill for a $70.00 breakfast, I inquired with a stationed male staff member in the hotel lobby and found him to be extremely rude and unhelpful even making disparaging comments about the program. His attitude and the costly breakfast left a bad taste in my mouth. September 26, 2012
Rated 5 out of 5 by Very good -- some space for improvement Missing a comfortable lounge to relax and/or work quietly for guests who are not within the category that has access to special lounge. Average rooms a little small given strange shape of room. Other than that excellent service, very quiet, comfortable beds. May 19, 2014
Rated 4 out of 5 by Great location Great location in the heart of downtown Vancouver - staff was friendly and very responsive May 23, 2014
Rated 1 out of 5 by poor i asked to leave a parcel at desk for pickup employee not happy said it would go into lost and found if not picked up in one day. then i went to desk x2 to say he will pick up sat at 12pm ...he came and was sent away with no parcel. Chrissy was girl who sent him away. I then had to leave my meeting early to deliver it to him. was given wrong directions to get to the vogue on granville. September 24, 2012
Rated 4 out of 5 by Great hotel can become better with minor changes I loved the room . My only suggestion is to fix the bathroom sink as it is cracked slightly. Also, change the faucets (MOEN) as they are cheap in the way they are handled. The room doors also shut with a big bang. We could hear every one leaving their rooms at any given time. Also, the water in the swimming pool is foggy. However, overall, the hotel is excellent in location and other areas - - near beaches and in the heart of downtown - the room is spacious with superior comfort especially where the bedding is concerned : ( pillows, mattress, sheets, duvets). The room is also soundproof overall. And the staff was very kind and helpful at all times. So, thank you very much. Highly recommended August 8, 2013
Rated 4 out of 5 by liked the hotel the location was perfect for our needs. The staff was prompt, curteous and helpful and the bed was very comfortable. I travel often to Vancouver and I will stay here again. May 20, 2014
Rated 5 out of 5 by My first choice when in Vancouver! I have stayed at this hotel a handful of times. I always find the staff professional and friendly. On a recent stay I had requested a club room and although my confirmation email had the correct details, there was a disconnect when I arrived. It took some time but eventually the front desk staff worked everything out. I felt bad for all the back and forth that occurred but they remained very courteous. I've never been skilled at the art of savvy tipping but the staff has never made me feel disrespected or unwelcome. This hotel is certainly my number one choice whenever I'm in Vancouver! July 22, 2013
Rated 4 out of 5 by Front Desk The hotel front desk staff were terrific and very hospitable. Their can - do attitude was terrific. They were friendly and knowledgeable. May 20, 2014
Rated 5 out of 5 by Comfortable Quite simply put; my experience was that of clean, comfortable, and hospitable accommodations...thank you May 19, 2014
Rated 3 out of 5 by Small room not great for business traveller I was staying on business and got one of the smallest rooms on the floor. I would not choose to stay here again even though the room was clean and service was fine. There are many other fine hotels with larger standard rooms. A few other minor problems were light bulbs burnt out, lamp and fridge not plugged in (made me think no one had been in the room for sometime) and musty / stale smell in the room. Also as I was there on business and needed to use the desk, the chair was just a standard non-adjustable one so not comfortable and the one phone did not reach the desk very well. September 2, 2012
Rated 5 out of 5 by One nighter stay after a 13 day cruise The whole staff was great, room was excellent, the view was great. May 18, 2014
Rated 2 out of 5 by This hotel was overpriced for the value I stayed at the Sheraton Wall Center in Vancouver last year. The room was small so this year I upgraded to a "two bedroom suite with a full kitchen". The "kitchen" was a tiny refrigerator and a coffee maker and the furniture was cheap and outdated. The room cost almost $500 per night with parking. I felt that the descriptor was highly misleading and that I could have gotten something much more luxurious for that kind of money. I won't stay again. April 25, 2014
Rated 5 out of 5 by A VALENTINE'S DAY TO REMEMBER Feb 14, 2014 was THEE BEST VALENTINE'S DAY I HAVE EVER EXPERIENCED! Coming back home to the Vancouver Sheraton Wall Centre is nice enough in itself, however "The One of a Kind Staff" went above and beyond to make this day special! Special Thanks to Mandy for arranging a beautiful memorable evening in Café One Restaurant and the most gracious and excellent service from Server Danielle and Chef Stuart! My sister in law and \I truly experienced THE ROYAL TREATMENT! February 15, 2014
Rated 5 out of 5 by Great location & My Gold status was recognized and while I wasn't upgraded, my request for high floors was granted as was my request for a 2:00PM late checkout. Received a standard King room in the newer North Tower and it was fine. Bed was comfy. Bathroom was clean. Room - spacious. The TV was a bit far from the bed, but I guess that was the only way to utilize the room space. Overall, a great stay with a great rate. I will stay here again when I return to Vancouver. October 21, 2011
Rated 3 out of 5 by This hotel provides very little service/no upgrade Telephone call never answered as a result the office cannot contact me other than by mobile telephone. As a life time platinmum members, I was not upgraded to a suite in spite of promises being offered day after day - I stayed for 7 days. January 19, 2013
Rated 5 out of 5 by ABOVE & BEYOND I just returned home from a mini 4 night STAYCATION on the 31st floor at the Sheraton Vancouver Wall Centre. The amazing staff went above & beyond what any guest could ask for in their personal service and care for my needs! Special thanks to Mandy & Carlos for arranging such a beautiful place where I could watch the Canada Day Fireworks from my bedroom window! This hotel was sold out & staff worked tirelessly to serve clients round the clock! Amazing bellman front desk & valet staff who work so hard under pressure and yet remain kind and efficient to care for guests! July 4, 2013
Rated 4 out of 5 by Not great Disappointed no tv in bar to watch Stanley Cup playoffs. May 15, 2014
Rated 5 out of 5 by Great Rooms - Just Avoid the Coffee (and the Oatmeal) I really enjoyed the room - it was clean and quiet and the hotel is so conveniently located to everything I needed. I did have breakfast at the cafe on my last morning and the coffee was really bad ... then the oatmeal arrived and it was very over-cooked - it was disappointing. May 6, 2014
Rated 4 out of 5 by Great Location Location is great, can walk to just about anywhere in a few minutes. South Tower is great as it has the club level. Platinum upgrade to a suite, every time I stay at this hotel. March 21, 2012
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