Sheraton Vancouver Wall Centre

  • 1088 Burrard Street
  • Vancouver,
  • Colúmbia Britânica
  • V6Z 2R9
  • Canadá
  • Mapa

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Rated 3.9 out of 5 by 482 reviewers.
Rated 1 out of 5 by Had to leave because of hotel error We booked a room for three adults and kindly received a free suite award (over 50 Starwood stays last year). When we arrived we found out that 1) our room lacked a bed for our daughter (the 3rd adult) and 2) all roll-away beds were already booked. We spent an hour wrangling with Starwood's call center before getting A) a free room for our daughter and B) transferred to the much nicer Westin Bayshore for the next night. We appreciate this responsiveness. In summary, it was a pain that our directions had not been followed. In addition, half of the staff was good, but the other half was unfriendly. Lastly, the lobby is the ugliest Sheraton lobby that we've ever seen: weird planetary ceiling design, cramped, tacky. July 27, 2014
Rated 3 out of 5 by Not meeting expectations Very uncomfortable bed / duvet was too heavy. Very noisy with windows open... but that's expected with downtown hotel.Opted for "green option" to re-use towels but beds were not made? We spend all day out Saturday, back late Sat night & surprised to see room was not made? too late & too tired to call desk about it! We expect a higher standard from Sheraton. July 28, 2014
Rated 5 out of 5 by Business/Pleasure stayed @ Sheraton Wall Centre for 4 nights. Sleeps were quiet (even though hotel is located downtown and across from a hospital). Room was modern and clean. July 28, 2014
Rated 4 out of 5 by Mike Pidlisecky Very busy line at Check-in...Stacey V., did a great job of making the "wait" disappear from our mind. Great attitude for my wife and I. More front line staff would have been helpful. July 28, 2014
Rated 5 out of 5 by The hotel was centrally located to attractions My experience at the hotel was awesome! July 28, 2014
Rated 2 out of 5 by Issues I usually have a great room at this Sheraton and the service is always excellent. On this stay I was disappointed by my room only. The TV was small and very far away from the bed or chair. We actually could not get the TV to work, the sink was clogged and backed up, there was no complementary water in the room and very few towels. Not the usual standards on a SPG floor or any floor. Staff is always excellent. July 26, 2014
Rated 2 out of 5 by Disappointing Unfortunately, we were disappointed with this property. Maintenance issues abound, amenities? What amenities? Not even a shower cap or cotton bud.. Location fine, but does depend on what you are in Vancouver for. Too far for Canada Place where the cruise ships dock, quite a few blocks from the main shopping centre (Pacific Place), but good for Robson street shopping. Main reptile in one tower, but we had to walk across a large expanse to the other tower where our room was located- in the rain! You would think they would have a covered walkway joining the two towers?? Housekeeping was friendly, but front desk staff skeleton- we wanted an umbrella to go out to dinner, waited at least 5mins, but the only girl at reception kept talking on the phone all that time. In the end, we had to go in the rain to the other tower to get an umbrella... Hmm... July 25, 2014
Rated 5 out of 5 by Beautiful hotel & city Re: the quality of sleep- bed was very comfortable however the ambulances arriving at the hospital across the street was disturbing. July 27, 2014
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