Rated 5 out of 5 by AmberDawn Vacouver Conference Stay
This is an excellent hotel in the middle of downtown Vancouver with great features and very comfortable space. Staff were very friendly and helpful. Excellent features such as gym and pool.
October 3, 2013
Rated 5 out of 5 by PJ123 Great rooms and beds
This was a great hotel in a good location. Plenty of shopping and restaurants nearby. The guest room was extremely spacious and the beds were wonderful. I would highly recommend this hotel.
August 15, 2012
Rated 4 out of 5 by bigbaldguy liked the hotel
the location was perfect for our needs. The staff was prompt, curteous and helpful and the bed was very comfortable. I travel often to Vancouver and I will stay here again.
May 20, 2014
Rated 3 out of 5 by Wynona1 No electricity in desk area.
I had to report twice (pm when my meal was delivered and next am, when I could not make coffee), that there was no power to the desk area.
This left me unable to work as I wished to. WEC
January 17, 2013
Rated 5 out of 5 by Denise973 Pleasure to stay
I loved my stay in this hotel, felt like I was treated like a celebrity. Staff were all very helpful and so polite. Room was so quiet and comfortable. Hotel bar and cafe were excellent
September 3, 2013
Rated 4 out of 5 by Birdman This hotel is central and is well appointed, staff is great and service is exceptional
Great location for my business trip, staff well trained and attentive. Should have a coffee shop for light breakfast at South tower, at times the track across to north tower is long.
December 16, 2012
Rated 3 out of 5 by JSue Very, very noisy
The room was small, but nice and clean. Location was excellent, staff very nice.
Very loud shower and toilet - ours and our neighbors' pipes vibrated loudly enough to disturb sleep.
August 15, 2012
Rated 5 out of 5 by Sandy69 The best stay I have had there yet.
We received an unexpected, but much appreciated upgrade. It made a trip to present at a conference more like a mini vacation.
Everything was great and there were no issues at all.
October 22, 2012
Rated 5 out of 5 by Sunblader Amazing Views in a clean Hotel
Stay in the north tower if you want amazing views of Vancouver in this excellent Sheraton. Our gold status gave us a wonderful view and the staff were very friendly and efficient.
December 3, 2013
Rated 5 out of 5 by lucybelle Excellent features
Friendly staff.Clean and spacious rooms/fabulous food and great location and very friendly staff
July 24, 2014
Rated 5 out of 5 by ANH95 EXCELLENT HOTEL and WONDERFUL STAY
We thoroughly enjoyed our stay and were very pleased with the choice of Hotel.
The Hotel is very conveniently located and has easy access to various Tourist locations.
October 8, 2012
Rated 5 out of 5 by RJS7007 Exceptional Hotel
I have been staying at the Sheraton Wall Centre for many, many years. I find the location excellent, the hotel well appointed, and the staff attentive and service oriented.
April 4, 2014
Rated 1 out of 5 by Wewebelong Hotel stay
Was a horrible experience.
August 14, 2014
Rated 5 out of 5 by ricker terrific hotel
close to all great shopping resteraunts,staff was accomodating and helpful,close to st pauls hospital for medical ,will tell lots of people to stay there as i will be returning,
March 24, 2013
Rated 3 out of 5 by Larry0358 This hotel is central to everything downtown
The hotel is well located and the rooms and ammenities are good. However beware of the not so friendly reception staff at check in. It can really put you off for further visits.
December 27, 2012
Rated 5 out of 5 by AliB Loved the perk for declining room service
I really liked that I could get 500 SPG points per day for declining room service. I think it is environmentally friendly and I do not feel the need for room service everyday.
January 22, 2013
Rated 5 out of 5 by Lauren87 Excellent stay!
Hotel check in was great, front desk agent offered up places to go see and places to eat. Very friendly! Great view on the 32nd floor. Couldn't have asked for a better room.
November 11, 2013
Rated 5 out of 5 by Helga53 Hotel has many features.
Hotel room was clean and beds super comfortable. Had a spectacular view from the 30th floor. Close to Robson Street shopping and close to Granville. Bus stop very close by.
December 14, 2013
Rated 5 out of 5 by SRon Very comfortable stay
I recently stayed at this hotel while attending a busy conference in the city.
The room was clean, quiet and the bed very comfortable.
Staff were friendly and very helpful.
November 28, 2013
Rated 5 out of 5 by PEstefania What a delight and amazing property
Wow I do have to say that this has been by far the best Sheraton Hotel stay I have had yet!!
The hotel itself is very well kept. Granted it does show it age with the decorations and technology...it is still good conditions. The entire hotel was clean at all times and so were the rooms. The location is second to none...it is really easy to walk around for restaurants, entertainment and bars.
The staff is friendly and attentive. Specially Ms. Mandy was extremely helpful and superb with her attention to detail and care towards her Platinum SPG Members.
The food at from Room Service was good and delicious, along with the service. The lounge was ok...granted the view from it is amazing, I wish they had alcoholic beverages selections like other Sheratons.
Another feature that I was really impressed by was the gym. I do have to say that this is one of the best gym I have been to a Sheraton property yet! They have more than just the basics for your work out. From machines to free weights and so on.
I couldn't be more satisfied with my stay!! The view from the room was just beautiful, the staff and the service were more than expected. I will definitely return to this property and would recommend it to anyone.
Thank you again for your services.
August 8, 2014
Rated 5 out of 5 by ThePresident173 room
We thoroughly enjoyed the room, the view and the feeling of living in Vancouver for the four day stay. Everything was great and conveniently close to the Hotel.
April 17, 2014
Rated 5 out of 5 by MontrealMan49 Centrally located + Extra Comfortable Hotel
3rd time at the Sheraton Wall Centre, 1st time in the North Tower. Consistency as far as great locations, good value and great amenities, especially the Heavenly Bed!
February 18, 2013
Rated 3 out of 5 by Casper Hotel needs Attention to cleanliness
Bathroom is not good. Tub doesn't drain well, very slippery. No room for your items either. The cover to the shower pipe was coming off the wall and quite visable.
July 24, 2012
Rated 4 out of 5 by traveldoc123 location has good and bad points
great location to stay close to a lot of shopping and restaurants. but that hospital across the street means lots of sirens 24/7, heard even up on the 25th floor.
August 23, 2012
Rated 5 out of 5 by SD3271 Amazing Rooms and Services
I love the Sheraton Hotel. It exceeds my expectations every time I stay there.
July 21, 2014
Rated 4 out of 5 by Caulkins Nice, but......
We enjoyed our stay but:
1. The safe was not working and I called to have it repaired to no avail
2. The snack bar was not functioning due to renovation. Could not get a simple drink of snack.
3. The pool facility had a HEAVY smell of chlorine.....unappealing!
4. The ice machine on our floor 23 did not work.......I had to bounce around to find a another floor with a ice machine as all do not have.
5. We requested a room with an ocean view. When we checked in, the woman at the desk offered us 2 lower level rooms with no ocean view in the south tower. We decided to come back at a later time 3pm and we got a different woman rep.to help us. She also was not too acomodating to get us a "good" room. We inquired about a room in the north tower and she was "able to find a room there" up HIGH on the 23rd floor with ocean, mountain and city lights!! We were staying 4 nites and spending $1000+ and I believe(?) we are Starwood Group Members and we were still given poor options even though other better rooms existed. VERY DISAPPOINTING!!
A woman (host?) in the restaurant took good care of us on our final day and we were very pleased with her. The hotel is nice and in a good location.
July 9, 2014
Rated 5 out of 5 by SGW64 great location
Beautiful hotel, great location.
August 5, 2014
Rated 2 out of 5 by Paul1958 This hotel's rooms were small and of poor quality.
1) Bed were old, severely dipped inot the middle.
2) Sink in bathroom had mold.
3) Staff was not inclined to take any action when the matters were reported.
December 16, 2012
Rated 4 out of 5 by John213xxx Front Desk
The hotel front desk staff were terrific and very hospitable. Their can - do attitude was terrific. They were friendly and knowledgeable.
May 20, 2014
Rated 5 out of 5 by scotty1 Exceptional Service from Everyone!
Great hotel, staff was very friendly and helpful; location ideal, room was so comfortable and clean. 5 stars all the way. I would stay here again for sure.
June 30, 2012