Rated 5 out of 5 by Cheer2014 Excellent Customer Service
Exceptional customer service right from the time I booked the hotel and all throughout my stay.
April 15, 2014
Rated 5 out of 5 by ANH95 EXCELLENT HOTEL and WONDERFUL STAY
We thoroughly enjoyed our stay and were very pleased with the choice of Hotel.
The Hotel is very conveniently located and has easy access to various Tourist locations.
October 8, 2012
Rated 5 out of 5 by ricker terrific hotel
close to all great shopping resteraunts,staff was accomodating and helpful,close to st pauls hospital for medical ,will tell lots of people to stay there as i will be returning,
March 24, 2013
Rated 3 out of 5 by Larry0358 This hotel is central to everything downtown
The hotel is well located and the rooms and ammenities are good. However beware of the not so friendly reception staff at check in. It can really put you off for further visits.
December 27, 2012
Rated 5 out of 5 by Helga53 Hotel has many features.
Hotel room was clean and beds super comfortable. Had a spectacular view from the 30th floor. Close to Robson Street shopping and close to Granville. Bus stop very close by.
December 14, 2013
Rated 5 out of 5 by SRon Very comfortable stay
I recently stayed at this hotel while attending a busy conference in the city.
The room was clean, quiet and the bed very comfortable.
Staff were friendly and very helpful.
November 28, 2013
Rated 5 out of 5 by Lauren87 Excellent stay!
Hotel check in was great, front desk agent offered up places to go see and places to eat. Very friendly! Great view on the 32nd floor. Couldn't have asked for a better room.
November 11, 2013
Rated 5 out of 5 by AliB Loved the perk for declining room service
I really liked that I could get 500 SPG points per day for declining room service. I think it is environmentally friendly and I do not feel the need for room service everyday.
January 22, 2013
Rated 4 out of 5 by Winnipeg Met expectations
Good hotel to hold a meeting - cnvenient and cost effective. Food at Cafe One was very good as well.
April 10, 2014
Rated 4 out of 5 by cam12 Sheraton Wall Centre
Seems to have slipped a bit in recognition of Platinum members. Still a great facility.
April 15, 2014
Rated 5 out of 5 by MontrealMan49 Centrally located + Extra Comfortable Hotel
3rd time at the Sheraton Wall Centre, 1st time in the North Tower. Consistency as far as great locations, good value and great amenities, especially the Heavenly Bed!
February 18, 2013
Rated 3 out of 5 by Casper Hotel needs Attention to cleanliness
Bathroom is not good. Tub doesn't drain well, very slippery. No room for your items either. The cover to the shower pipe was coming off the wall and quite visable.
July 24, 2012
Rated 4 out of 5 by traveldoc123 location has good and bad points
great location to stay close to a lot of shopping and restaurants. but that hospital across the street means lots of sirens 24/7, heard even up on the 25th floor.
August 23, 2012
Rated 2 out of 5 by Paul1958 This hotel's rooms were small and of poor quality.
1) Bed were old, severely dipped inot the middle.
2) Sink in bathroom had mold.
3) Staff was not inclined to take any action when the matters were reported.
December 16, 2012
Rated 5 out of 5 by scotty1 Exceptional Service from Everyone!
Great hotel, staff was very friendly and helpful; location ideal, room was so comfortable and clean. 5 stars all the way. I would stay here again for sure.
June 30, 2012
Rated 4 out of 5 by Dunner99 Great Location
Great location to out venue. Walking distance to all amenities.
April 14, 2014
Rated 5 out of 5 by Victor46 A good experience
My visit was excellent. Everything was done efficiently by the staff and met my expectations . What else can I ask for? Thanks, it was a good experience.
August 6, 2012
Rated 4 out of 5 by Turbodaddy Location, location, location
Great location, we had some problems with staff not passing info. on to each other. But this was handled and in the end happy with the hotel overall.
August 27, 2012
Rated 2 out of 5 by Montreal Sheraton All Center
The hotel has deteriorated since the last time I stayed. Real lack of amenties present. Staff was not as helpful as I am use to. Actually didn't care
October 29, 2012
Rated 5 out of 5 by Nobody Another Stay
Good location, good property and good service.
The health/exercises room need to be improved - very very small and crowded with limited equipment.
August 19, 2012
Rated 2 out of 5 by Virtue21 club floor not worth it, poor food
The rooms on regular floors are larger and the club only has limited hours of service.
Room service was terrible food especially pizza and nachos.
February 26, 2013
Rated 5 out of 5 by jLW2013 excellent!
Loved the location, clean rooms and friendly staff!
April 14, 2014
Rated 3 out of 5 by Roadie59 This Hotel has good location to downtown vancouver
Good clean hotel with good location. More suited to personal travel than business travel. Modern renovation and gym is also equipped adequately.
February 10, 2013
Rated 4 out of 5 by Maestrous Noisy HVAC
Excellent property with the single exception of the noisy heating/cooling system which woke me as it turned on periodically through the night.
September 23, 2012
Rated 4 out of 5 by BlackhawkFan254 Great Facility but Ridiculous Parking Fees
I loved everything about this hotel, EXCEPT the parking fees. The parking fees were outrageous. If you stay here, look at parking elsewhere.
October 14, 2013
Rated 5 out of 5 by Anneaus Flexible and accomodating
Had a great stay at the hotel and the staff were very accomodating to help us with an extended check out to meet a late international flight
July 3, 2012
Rated 5 out of 5 by fukamama Great location
close to shopping, beach, parks, museums. Beds are fantastic.
April 7, 2014
Rated 5 out of 5 by Scott50 Terrific Service
Enjoyed my stay in the North Tower. Loved the Christmas lights out front and over at the hospital. Too bad the pool was closed. :-(
December 17, 2013
Rated 5 out of 5 by LucaM My stay
I'd like to say thank you to every one for the high quality services deliverd to me and my family during our last stay. Congratulation.
August 29, 2012
Rated 2 out of 5 by Davvidphx Overbooked
Stuck in a room smaller than my homes walk-in closet because they supposedly overbooked the hotel. Maybe you shouldn't overbook!!!
September 22, 2013