Rated 5 out of 5 by smarko1 One Night in my home city for xmas party
I live in Vancouver and have stayed at this property many times over the years but not in quite some time. I was a guest for one evening as my company had a western Canada Christmas party near by. I booked here for myself and my two co workers from out of province did due to my recommendation.
First off the SOUTH Tower is closed for renovations so there are NO suites available at the hotel what so ever. I was given an advance warning email to advise me this which was nice. As a Platinum Elite SPG Member I have gotten used to my suite upgrades. I did however email the hotel and they gave me an advance confirmed Deluxe Corner Room in the North Tower on the 25th floor. The room was nice with a great view and has been recently upgraded. The 55" TV is a nice touch. The staff was accommodating all around and the Valet employees were very nice. It is a great spot in central downtown Vancouver. I always recommend and look forward to seeing the new suites. The temporary Executive Club Lounge is open but I did not view it.
January 22, 2016
Rated 5 out of 5 by GManPSU Great Family Vacation
The staff at the hotel were amazing. Evginya (SP?) at the front desk was great from check in to check out .. She saw me in the lobby and asked me how my stay was by name. Can't remember the last time a staff member knew my name a day later! The staff in the club lounge was also great chasing us down when we left a jacket! Lastly the bar tender was friendly and personable. Thanks!
December 28, 2015
Rated 4 out of 5 I attended the CMA Workshop.
The room was quiet and had most things needed. Reasonably clean although some areas in the bathroom need to be re-grouted, and some paintwork needed to be washed. One design flaw! We were asked to try to conserve water by re-using linens, but the stopper in the sink was not functional as the lighted mirror had been mounted too low so that the stopper could not be pulled up properly and one had to wash under running water!
The event breakfast bacon was cold!
Good, central downtown location.
November 25, 2015
Rated 5 out of 5 by rmc2012 Awesome stay! Awesome service!
From my arrival to my departure, my stay was awesome. Staff were very responsive and willing to help. Nancy at the front desk was amazing!
My room was very comfortable and provided a great view of the city. If a hiccup was found, staff were quick to help out.
Thanks for such a great stay!
November 22, 2015
Rated 4 out of 5 by Julie1960 Julie1960
Good overall experience with staff being responsive and helpful.
Only exception was housekeeping. The person who serviced room 1709 on Friday and Saturday the 11th and 12th of September, turned back half the bed and pushed the sheets downwards then folded the top covers back. She did not retuck or remake the bed. it was extremely uncomfortable to sleep in with crumpled sheets. So I remade the bed on both occasions.
She did this in front of me the second day so I can discuss her 'method'.
The rest of our stay door, bar, reception, and maintenance staff were extremely responsive and helpful.
September 30, 2015
Rated 4 out of 5 by Jeanne3003 Jeanne3003
Great accommodating staff. Like the Green Plan you are involved in. Excellent location to downtown and the beaches. Can walk to most places in the downtown area.
September 14, 2015
Rated 5 out of 5 by Arniet Great location, breath taking views from the rooms!
The Sheraton WallCentre Vancouver is a top notch hotel with excellent staff and facilities. Safe and central location. Would recommend to anyone.
September 8, 2015
Rated 5 out of 5 by Hunter27 Great stay!
Very comfortable beds and room on 17th floor.
Helpful and friendly staff always keen to help.
Great location and only 10 minutes walk to the seafront. Good restaurants in the area too.
Really enjoyed our stay - thank you!
September 4, 2015